Office Operations Assistant- Part Time (Detroit)-United Way for Southeastern Michigan

Job Description

Job Title: Office Operations Assistant- Part Time (Detroit)

Company: United Way for Southeastern Michigan

Location: Detroit, MI

Pay: $19.25 per hour

AI Pay Analysis: The hourly rate of $19.25 for the position of “Office Operations Assistant – Part Time” in Detroit, MI, is relatively competitive but may vary based on experience and specific industry demands. As of late 2023, the average hourly wage for similar administrative roles in the region typically ranges from approximately $15 to $25, depending on factors such as the level of responsibility, company size, and specific skills required. While $19.25 is on the higher end of this spectrum, it may not fully reflect the cost of living in Detroit or the competitive landscape in specific sectors, so potential applicants should weigh job responsibilities and company benefits against this rate when considering its attractiveness.

Job description:

The Office Operations Assistant is a dynamic role focused on fostering a welcoming atmosphere for visitors, providing professional front desk coverage, and assisting with minor maintenance and facility tasks. This position is integral to the successful functioning of day-to-day operations, ensuring the office environment remains safe, clean, and efficient.

This in-office role operates within a professional setting and involves occasional engagement with minor maintenance tasks. Standard office hours are from Monday to Thursday, 9:00 AM to 3:30 PM, with some flexibility required for special events or urgent maintenance needs. Candidates must be able to lift at least 15 pounds.

Phone Management:

• Promptly and professionally answer, screen, and direct all incoming phone calls.
• Accurately take and relay messages to the appropriate staff members in a timely manner.
• Maintain an organized phone log to track communications and ensure follow-ups on missed calls.

Delivery Handling:

• Receive, sort, and distribute all incoming US mail, packages, and courier deliveries efficiently.
• Ensure timely delivery of items to the correct recipients.
• Keep detailed records of all incoming deliveries for accurate tracking.

Visitor Engagement:

• Greet and assist visitors to ensure a positive and professional experience.
• Manage the visitor log, issue visitor badges as required, and inform meeting coordinators of guest arrivals.
• Provide clear directions and information to visitors while addressing inquiries or requests.
• Coordinate with internal team members to direct visitors to the appropriate meetings or individuals.

Facilities and Maintenance Support:

• Attend to small maintenance tasks such as changing accessible light bulbs, clearing walkway paths, and managing recycling efforts.
• Conduct regular office walkthroughs to identify and report maintenance needs.
• Restock supplies in communal areas, including kitchens and restrooms.
• Collaborate with the facilities manager for vendor coordination on larger repair or maintenance projects.
• Maintain cleanliness and organization of the reception area and lobby at all times.

Office Open/Close Responsibilities:

• Execute opening and closing procedures for the office, ensuring lights are turned off and doors are securely locked at the end of each day (Ann Arbor location).
• Assist with the preparation of meeting rooms, including setting up furniture and testing AV equipment.
• Ensure conference rooms are ready for meetings by cleaning whiteboards, restocking markers, and ensuring hygiene supplies are readily available.

Emergency Procedures:

• Demonstrate knowledge of emergency exits, evacuation procedures, and designated meet-up locations.
• Assist in evacuating the office during emergencies and guide visitors and staff to safety.

General Support & Special Projects:

• Collaborate effectively with internal and external stakeholders to handle inquiries with professionalism and efficiency.
• Provide administrative assistance across departments as needed and support various projects.
• Direct external requests for information or assistance to the relevant UWSEM department.
• Participate in cross-functional teams, contributing unique skills and strengths to support UWSEM’s mission, which may include aiding in various events, programs, or initiatives within the organization.

Job Posting Date: Thu, 27 Feb 2025 23:09:31 GMT

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