Office Operations Assistant- Part Time-United Way for Southeastern Michigan

Job Description

Job Title: Office Operations Assistant- Part Time

Company: United Way for Southeastern Michigan

Location: Ann Arbor, MI

Pay: $19.25 per hour

AI Pay Analysis: The hourly rate of $19.25 for an “Office Operations Assistant – Part Time” in Ann Arbor, MI, is slightly below the average pay for similar roles in the region. According to various salary data sources, the typical hourly wage for office or administrative assistants in Michigan generally ranges from $20 to $25, depending on experience and specific duties. While the offered rate may attract entry-level candidates, it may not be competitive enough to retain more experienced individuals or attract a diverse talent pool, especially given the rising living costs in urban areas and the demand for skilled administrative support. Overall, while the rate is functional for a part-time position, it could benefit from adjustment to better align with industry standards.

Job description:

The Office Operations Assistant is a multifaceted role focused on fostering a welcoming atmosphere for visitors, providing essential front desk coverage, and assisting with minor maintenance and facilities tasks. This position is integral to ensuring the seamless operation of daily activities while maintaining a safe, clean, and functional office environment. This is an in-office role situated in a professional setting, which may occasionally involve minor maintenance responsibilities. Standard office hours apply, with some flexibility required for special events or urgent maintenance needs.

Phone Management

• Answer, screen, and direct all incoming phone calls promptly and professionally.
• Take detailed and accurate messages, ensuring timely communication to the appropriate staff members.
• Maintain a well-organized phone log to track missed calls and ensure no communications are overlooked.

Delivery Handling

• Receive and sort all incoming U.S. mail, packages, and courier deliveries.
• Ensure timely distribution of all deliveries to the correct recipients.
• Maintain clear records of all incoming deliveries for accurate tracking and delivery status updates.

Visitor Engagement

• Welcome and assist all visitors, ensuring a positive and professional experience.
• Manage the visitor log, issue visitor badges as needed, and promptly inform meeting coordinators of guest arrivals.
• Provide clear directions and information to visitors while assisting with any inquiries or requests.
• Coordinate with internal team members to ensure visitors are directed to the appropriate meetings or individuals.

Facilities and Maintenance Support

• Handle minor maintenance tasks, such as replacing accessible light bulbs and clearing walkway paths, as well as managing the recycling bin.
• Conduct regular walk-throughs of the office to identify and report maintenance needs.
• Restock supplies in communal areas, including kitchens and restrooms.
• Support the facilities manager by coordinating with vendors for larger repair or maintenance projects.
• Ensure that the reception area and lobby remain clean, organized, and presentable at all times.

Office Open/Close Responsibilities

• Execute opening and closing procedures for the office, ensuring lights are turned off and doors are securely locked at the end of each day (Ann Arbor location).
• Assist with setting up meeting rooms, including arranging furniture and testing AV equipment.
• Ensure conference rooms are prepared for meetings by cleaning whiteboards, restocking markers, and providing necessary sanitizing supplies.

Emergency Procedures

• Maintain knowledge of emergency exits, evacuation procedures, and designated meet-up locations.
• Assist in evacuating the office during emergencies and direct both visitors and staff to safety.

General Support & Special Projects

• Collaborate effectively with internal and external stakeholders to ensure all inquiries are managed professionally and efficiently.
• Provide assistance to other departments as needed with additional administrative tasks or project support.
• Direct external requests for information or assistance to the appropriate UWSEM department.
• Participate in cross-functional teams as required, contributing unique skills and insights to help UWSEM achieve its mission. This may involve supporting various events, programs, or initiatives within the organization.

Job Posting Date: Sun, 22 Dec 2024 23:59:16 GMT

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