On Call Weekend Services Manager-RONALD MCDONALD HOUSE

Job Description

Job Title: On Call Weekend Services Manager

Company: RONALD MCDONALD HOUSE

Location: Grand Rapids, MI

Pay: $17 per hour

AI Pay Analysis: An hourly rate of $17 for the role of “On Call Weekend Services Manager” in Grand Rapids, MI, appears to be below the industry standard. According to various salary data sources, such positions typically earn between $20 and $30 per hour, depending on factors like experience, specific responsibilities, and the employer’s budget. Given the managerial nature of the role, which often requires leadership skills and a degree of responsibility, the offered rate may not be competitive and could lead to difficulties in attracting qualified candidates in a labor market that values compensation reflective of skills and work requirements.

Job description:
Status: Part-time Position – Non-Exempt
Hours: Friday 5:00 PM – Sunday 5:00 PM; This role is tailored for individuals seeking flexible work opportunities without guaranteed hours. As an on-call team member, you may work approximately one weekend per month, filling open shifts as needed. Additional coverage for holidays and vacations may also be requested. While shifts may be available, they are not guaranteed, making this an ideal position for those looking for supplemental income. Attendance at bi-monthly staff meetings, held from approximately 5 PM to 7 PM, is required.
Pay Stipend: $675 for each weekend worked | Hourly rate of $17 for hours worked outside of the weekend.

Position Overview: The Weekend Services Manager is responsible for overseeing House operations during the weekend. This role is critical in ensuring a welcoming, safe, and clean environment where RMHC West Michigan guests receive the support and care they need while attending to their hospitalized children. The Weekend Services Manager supervises facilities, housekeeping, meal and pantry management, administrative tasks, and other House operations during the weekend.

Weekend Services Manager Responsibilities:

Guest Services:
– Foster a sense of community and a restful atmosphere by remaining visible, accessible, and approachable to guests, ensuring prompt processing of their requests.
– Identify special family circumstances and inform the Family Services Manager as necessary, while de-escalating conflicts when required.
– Complete timely and detailed clerical and administrative duties, including but not limited to shift notes, family paperwork, data entry, roster updates, and other assignments from the Family Services Manager or other team members.
– Assist with occupancy management through room turnover, coordinating check-ins, conducting house orientations, facilitating check-outs, and maintaining necessary recordkeeping associated with these activities.
– Support the execution of evening meals for families and assist in food pantry inventory management, monitoring supply levels for replenishment.
– Welcome, manage, and supervise weekend volunteers in collaboration with the Volunteer Coordinator.

Facilities:
– Implement emergency response protocols for weather emergencies and troubleshoot maintenance and facility-related issues.
– Promptly report damages and required repairs to the Family Services Manager.
– Ensure house security through regular building walk-throughs, security checks, and maintaining the integrity of House entrances.
– Maintain clean and comfortable living and office spaces by cleaning common areas, assisting with House laundry, emptying trash and recycling bins, and restocking supplies as necessary.
– Assist in tracking incoming in-kind donations and allocation of items.

General Responsibilities:
– Demonstrate comprehensive knowledge of RMHC West Michigan policies and procedures.
– Participate in all scheduled staff meetings and training sessions.
– Contribute to team efforts at RMHC West Michigan by fostering positive, supportive, and flexible working relationships with staff and volunteers.
– Perform additional duties as assigned.
– Exhibit strong organizational skills, prioritization abilities, and meticulous attention to detail.
– Be a punctual, reliable, and trustworthy team player, consistently maintaining a positive attitude.
– Effectively collaborate with diverse populations and teams.
– Maintain poise and diplomacy in stressful situations, with a crucial ability to de-escalate conflict as families navigate healthcare crises. Empathy towards families is essential.
– Exhibit sound decision-making, adaptability, and problem-solving skills.
– Possess excellent verbal and written communication abilities.
– Demonstrate the ability to self-initiate tasks and work independently.
– Preference will be given to candidates with experience in household or hospitality management, environmental services, residential programs, or human services.
– A minimum of 2-4 years of professional experience is preferred.

Weekend Services Manager Qualifications:

Physical demands:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
– The employee is regularly required to walk, sit, and stand.
– The employee must execute emergency protocols, including walking two flights of stairs for evacuation purposes.
– The employee will need to transfer laundry between washers and dryers, as well as fold and store laundry.
– The employee is responsible for transporting and disposing of trash into appropriate receptacles.
– The employee must handle family meals, including organizing them on multiple shelves in the garage freezer.
– The employee will be required to restock items from shelves.
– The employee may occasionally lift up to 25 pounds.
– Vision requirements include close, distance, peripheral, and depth perception.

Equal Opportunity Employer

Job Posting Date: Fri, 04 Oct 2024 22:57:57 GMT

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