Operations Manager | Full-Time | Duke Energy Convention Center-Oak View Group

Job Description

Job Title: Operations Manager | Full-Time | Duke Energy Convention Center

Company: Oak View Group

Location: Cincinnati, OH

Pay: $50000 – 60000 per year

AI Pay Analysis: The salary range of $50,000 to $60,000 per year for an Operations Manager position at Duke Energy Convention Center in Cincinnati, OH, appears to be on the lower end of the spectrum when compared to industry standards. According to various salary data sources, the typical salary for Operations Managers in the Cincinnati area typically ranges from $60,000 to $80,000 annually, depending on experience, industry, and specific responsibilities. While this salary might attract entry-level candidates or those with limited experience in the conventions or hospitality sector, it may be less competitive for seasoned professionals, particularly given the complexity and demands of managing operations in a significant venue like a convention center. Therefore, potential candidates may seek higher compensation that reflects their expertise and the role’s responsibilities.

Job description:
Oak View Group is a global leader in venue development, management, and premium hospitality services within the live event industry. We provide a comprehensive suite of solutions for a prestigious collection of owned venues, serving a client base that includes the world’s most prominent arenas, convention centers, music festivals, performing arts centers, and cultural institutions.

Position Summary:
The Operations Manager, reporting directly to the General Manager, is responsible for the administration, planning, budgeting, and oversight of the Center’s operations. This role encompasses both front and back of house services, including technical services, information technology, conversion logistics, custodial management, and equipment inventory control. The Operations Manager ensures an effective and cost-efficient operation by managing the Operations budget and fulfilling related day-to-day responsibilities.

Key functions include coordinating all aspects of facility operations such as budgeting, purchasing, and the operation and maintenance of all mechanical, electrical, HVAC, custodial, grounds, sound, lighting, audio-visual systems, telecommunication infrastructure, security systems, smoke/fire detection, and traffic management. The incumbent will also serve as the facility safety chairperson, responsible for maintaining a safe and secure environment for both the public and employees.

This position offers an annual salary ranging from $50,000 to $60,000. Full-time employees are eligible for a benefits package that includes health, dental, and vision insurance; participation in a 401(k) savings plan with matching contributions; and paid time off, which encompasses vacation days, sick days, and 11 holidays. This role will remain open until June 20, 2025.

Responsibilities:
– Assist the General Manager with the daily operations and maintenance of the facilities.
– Plan, direct, coordinate, and review the work plan for all event changeovers; collaborate with staff to identify and resolve issues; assign work tasks and monitor workflow; and evaluate work products, methods, and procedures.
– Select, train, motivate, and assess staff performance; facilitate staff training; address deficiencies; and implement disciplinary actions when necessary.
– Oversee and evaluate plans regarding facility maintenance and operations; engage with staff to troubleshoot issues; and monitor work completion.
– Coordinate labor management for staff, temporary workers, and inmates as needed.
– Report labor allocations to the Director of Finance.
– Participate in the development and management of the Operations budget; forecast funding requirements for staffing, equipment, materials, and supplies; oversee expenditures; and make adjustments as necessary.
– Manage facility logistics and oversee the work of contractors, including equipment rentals and coordination with City/County services.
– Promptly report any issues to the General Manager.
– Ensure staff adhere to safety protocols, work efficiently, and are knowledgeable about safety guidelines.
– Convene monthly safety meetings.
– Order and maintain supplies for maintenance programs while adhering to budgetary constraints.
– Oversee compliance with hazardous materials communication, material safety data sheets, and record-keeping requirements; stay informed about changes in relevant Federal, State, and Local regulations.
– Maintain an accurate record-keeping system, including logs for equipment maintenance and inventory.
– Possess experience and working knowledge of tractors, skid steers, arena grooming equipment, groundskeeping equipment, electrical systems, refrigeration, and plumbing.

Qualifications:
– A minimum of three (3) years of experience in an operations role within an arena, convention center, or public assembly facility, with a focus on setup/housekeeping and event coordination, alongside progressive supervisory responsibility.
– A Bachelor’s degree from an accredited college or university in a related field (Facility Management, Engineering, Sports Management, etc.) is preferred; a High School Diploma or equivalent is required.
– Familiarity with OSHA requirements is essential.
– Excellent interpersonal skills, with strong verbal and written communication proficiency in English.
– Self-motivated with exceptional organizational abilities.
– Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and extended consecutive workdays.

Strengthened by our Differences. United to Make a Difference:
At OVG, we recognize that to continue innovating in the sports and live entertainment sector, we need a diverse team to drive our success. We believe that inclusivity fosters innovation, enhances our workforce, improves service quality, and elevates excellence. Our success hinges on creating environments that reflect and celebrate the diverse communities we serve, and we are dedicated to amplifying voices from all backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity and does not discriminate against employees or applicants for employment based on any legally recognized basis (“protected class”), including but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any protected class under federal, state, or local law.

Job Posting Date: Mon, 24 Mar 2025 23:35:29 GMT

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