Operations Supervisor-Securitas

Job Description

Job Title: Operations Supervisor

Company: Securitas

Location: Columbus, OH

Pay: $55000 per year

AI Pay Analysis: An annual salary of $55,000 for an Operations Supervisor in Columbus, OH, translates to an hourly rate of approximately $26.44, which is below the national average for similar positions. According to industry standards, salaries for Operations Supervisors can vary widely based on experience and company size but typically range from $60,000 to $80,000 annually in similar urban areas. While Columbus may have a lower cost of living than some major cities, the offered rate seems somewhat competitive for entry-level roles or smaller organizations, but it is likely not sufficient for experienced professionals in the field, indicating that the compensation may need to be adjusted to attract and retain talent effectively.

Job description:

Operations Supervisor

Wage: $55,000 per year

Job Requirements:

• 2-5 years of experience in security operations.
• Exceptional communication skills with a proven ability to de-escalate challenging situations effectively.
• Professional appearance and demeanor.

We invite you to become a member of our Security Team. Here’s what we offer:

• Efficient online application process.
• Weekly pay.
• Growth opportunities within the organization.
• Comprehensive health, dental, and vision benefits.
• Employee referral bonus program.

Competitive Benefits Include:

• 401(k) Retirement Plan.
• Employer-Provided Medical Insurance.
• Dental Coverage.
• Company-Paid Life Insurance.
• Optional Voluntary Life and Disability Insurance.
• Paid Time Off (PTO) for vacation and sick leave.

Job Summary:
The Operations Supervisor is responsible for managing a shift or specific segment of security operations across multiple locations, under the guidance of line management. This role includes supervising Field Supervisors and security personnel, ensuring compliance with post orders through regular inspections, and coaching and training staff. The supervisor will also handle administrative tasks to support branch operations.

Distinguishing Characteristics:
This position primarily involves managing a segment of an office’s guarding operations and applies exclusively to salaried roles responsible for performing essential functions independently, without immediate supervision for at least 50% of the time. Roles performing routine duties parallel to subordinates for more than 40% of the time will be classified as Field Supervisor.

Essential Functions:

• The functions outlined serve the business purpose of this position. Specific tasks may vary and be detailed separately, with the understanding that the employee may not be required to perform all listed functions, and additional duties may be assigned based on operational needs.
• All assigned tasks are considered part of the essential responsibilities unless explicitly unrelated to listed functions.
• Employees will be held accountable for their job performance, and performance standards may be documented, encompassing duties not specified herein.
• Employees must adhere to safe work practices and report unsafe conditions to supervisors.
• All functions must be executed with honesty, ethics, and professionalism, complying with applicable company policies. Should there be any uncertainty regarding policies, employees are required to seek clarification from supervisors.

Key Responsibilities:

1. Oversee a shift and/or segment of security operations at multiple sites, ensuring high-quality service delivery by subordinate officers and supervisory staff.
2. Maintain service standards through regular client communication, service evaluations, post inspections, and timely corrective actions.
3. Engage with line management and client representatives for updates and resolutions of potential issues, providing support during client onboarding, input on security assessments, and communication of post order changes.
4. Collaborate with management on the orientation, training, development, and retention of high-quality staff, ensuring respectful treatment of all employees and executing disciplinary measures as necessary.
5. Maintain and submit payroll records and ensure the accuracy of client and company reports.
6. Foster a positive, professional work environment that complies with legal standards, company policies, and procedures, ensuring staff understanding and adherence.
7. Liaise with management regarding scheduling, staffing, and operational logistics to ensure effective service delivery while managing labor costs, and reviewing reports to ensure compliance with client directives.
8. Contribute to organizational initiatives, assisting management with the resolution of legal, financial, human resources, and administrative matters.
9. Perform similar tasks and related duties as assigned.

Minimum Qualifications:

• Must be at least 18 years of age.
• Reliable means of communication (pager or phone).
• Reliable transportation (public or private).
• Legal authorization to work in the United States.
• Proficient in spoken and written English.
• High School Diploma or GED.
• Willingness to undergo the Company’s pre-employment screening process, including drug testing and background checks.

Education/Experience:
An Associate’s Degree and one year of experience in security operations, or an equivalent combination of education and experience that enables the individual to perform the essential functions of the role.

Competencies:

• Understanding of security operations.
• Knowledge of supervisory practices.
• Strong planning, organizational, and leadership abilities.
• Effective oral and written communication skills.
• Strong customer service orientation.
• Excellent interpersonal skills across diverse cultures.
• Initiative and results-driven approach.

Working Conditions:

• Requires physical and mental capacity to execute all essential functions effectively, with competencies in maintaining composure in high-pressure situations and handling sensitive information.
• Regular vehicle operation as part of job duties.
• Ability to manage multiple tasks concurrently.
• Availability for on-call responses to emergencies outside of regular hours.

EOE/M/F/Vet/Disabilities

Job Posting Date: Sun, 12 Jan 2025 07:09:21 GMT

Apply now!