Optician – Full time – West Bloomfield-Henry Ford Health System

Job Description

Job Title: Optician – Full time – West Bloomfield

Company: Henry Ford Health System

Location: West Bloomfield, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the “Optician – Full time” position in West Bloomfield, MI, it’s essential to consider average wages in this role within the region. Based on data available up to October 2023, the average hourly rate for opticians in Michigan typically ranges from $16 to $24, depending on experience and specific employer factors. If the offered rate falls within or above this range, it can be considered competitive, especially in a suburban area like West Bloomfield. Furthermore, benefits, work environment, and career advancement opportunities also play a crucial role in the overall attractiveness of the compensation package. Thus, evaluating the hourly rate against local standards and factoring in these additional elements will help determine its competitiveness.

Job description:
GENERAL SUMMARY:
The incumbent will be responsible for the selection, measurement, and fitting of eyewear, adhering closely to the spectacle prescription specifications provided by our physicians.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
– Customize each patient’s spectacle prescription utilizing the E.A.R.N. for Eyewear Consultants methodology and address any previous eyewear issues.
– Communicate the advantages of the preferred lens family of products to patients.
– Maintain an in-depth knowledge of frame lines and materials to ensure accurate pre-adjustment of frames prior to measurement.
– Conduct and meticulously document various required measurements essential for lens fabrication.
– Accurately input and process eyewear orders into the optical laboratory software.
– Oversee and ensure follow-up on eyewear orders from initiation through to completion and delivery.
– Ensure that visual displays and eyewear products are properly cleaned and maintained in accordance with the store-specific plan-o-gram.
– Interpret, explain, and apply vision insurance coverage effectively.
– Assist with the dispensing, adjusting, and troubleshooting of eyewear.
– Support front desk operations, including patient check-in and check-out, appointment scheduling, and insurance eligibility verification.
– Perform neutralization and verification of spectacle prescriptions using both auto and manual lensometry, as necessary.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
– High school diploma or GED is required.
– Preferred qualifications include previous experience with computers and basic math skills.
– Experience in customer service, retail, or hospitality is advantageous.
– Prior experience in dispensing or optical services is also preferred.
– Physical capability to walk, bend, and stand for extended periods is necessary.
– Completion of all required training courses as designated by Henry Ford Optimeyes is expected.
– Candidates must meet or exceed the core customer service responsibilities and standards as outlined in the HFHS Customer Service Policy.
– Continuous improvement of customer service skills is facilitated through ongoing training and in-services.

WORKING CONDITIONS:
– The position is located in a retail optical environment.
– Evening and weekend hours are required.

ADDITIONAL INFORMATION:
This job description reflects the principal duties, responsibilities, and authorities of the role and is not intended to encompass all tasks and functions. Incumbents may be assigned job-related duties beyond those explicitly outlined herein.

OVERVIEW:
Henry Ford Health collaborates with millions on their health journeys across Michigan and globally, offering a comprehensive range of services, from primary and preventive care to specialized services, health insurance, and a variety of health care retail offerings. With the inclusion of former Ascension southeast Michigan and Flint region locations, Henry Ford’s services are now accessible in 13 hospitals and numerous ambulatory care locations. Based in Detroit, Henry Ford stands as one of the nation’s premier academic medical centers and is committed to advancing health through initiatives like Future of Health: Detroit, which encompasses a $3 billion investment in a reimagined healthcare campus. For more information, please visit our website.

BENEFITS:
We prioritize the health and overall well-being of our team members, providing support across various wellness domains: physical, emotional, social, financial, and spiritual. Our Total Rewards program includes a variety of competitive health plan options, offering three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Employees benefit from comprehensive offerings, including dental and eye care coverage, tuition assistance, family forming benefits, and discounts at numerous businesses. Please note that employees classified as contingent status are not eligible for benefits.

EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER:
Henry Ford Health is dedicated to fostering an inclusive environment through the hiring, advancement, and equitable treatment of all individuals, regardless of race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, genetic information, or any other protected status in compliance with applicable federal and state laws.

Job Posting Date: Fri, 15 Nov 2024 02:23:25 GMT

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