Order Entry Pharmacy Technician-Actalent

Troy, OH
March 17, 2025
Full Time
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Average Pay*: 16 to 20
*average hourly rate for this position in your area
Deadline date:
$16 - $9

Job Description

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Job Title: Order Entry Pharmacy Technician

Company: Actalent

Location: Troy, OH

Pay: $16 – 18 per hour

AI Pay Analysis: The hourly rate of $16 – $18 for an Order Entry Pharmacy Technician in Troy, OH, falls within a competitive range, though it is on the lower end compared to national averages. According to various salary data sources, pharmacy technicians in Ohio typically earn between $15 and $22 per hour, depending on factors like experience, certifications, and specific employer. While this rate may be adequate for entry-level positions or smaller establishments, those with more experience or specialized skills might expect higher compensation. Overall, while the offered rate aligns with some industry standards, it may not sufficiently attract skilled technicians in a competitive job market.

Job description:

We are currently seeking dedicated and detail-oriented Order Entry Pharmacy Technicians to become valuable members of our team. This position involves executing various data entry tasks within our pharmacy system, ensuring the accurate and prompt input of prescription and patient information. Multiple shifts are available, including 1st shift (9:00 AM – 5:30 PM), 2nd shift (3:00 PM – 11:30 PM), and 3rd shift (10:30 PM – 7:00 AM).

Responsibilities:

  • Enter new orders, discontinuations (DCs), and STAT orders into the pharmacy system.
  • Manage Accuflow Change logs, mail order entry, CII evaluations, work queues, blister management, and patient admissions.
  • Ensure precise and timely input of prescription and patient information utilizing the pharmacy computer systems Framework/DocuTrack.
  • Investigate and resolve discrepancies in prescription and patient data entries.
  • Address order discrepancies with customers, including challenges related to illegible prescriptions and potential medication issues.
  • Collaborate effectively with Order Entry leadership to meet departmental goals and objectives.
  • Contribute to the assessment and ongoing enhancement of client services, policies, and procedures.
  • Foster and maintain positive working relationships with co-workers and customers.
  • Provide exceptional customer service via telephone to address customer needs and expectations.

Essential Skills:

  • Proficient data entry capabilities.
  • Experience in customer support, preferably in a pharmacy environment (registered or non-registered).
  • Strong customer service acumen.
  • Call center experience.
  • Knowledge of pharmacy operations.
  • Typing proficiency.
  • Background in retail pharmacy.

Additional Skills & Qualifications:

  • Previous experience in customer support or a pharmacy setting (registered or non-registered).

Work Environment:
The role is situated within a closed-door pharmacy where technicians engage with customers telephonically, rather than face-to-face. Technicians will be scheduled to work one weekend every other week, with a weekday off in return. Additionally, this position requires working three of six holidays annually. The dress code mandates scrubs or business casual attire, paired with comfortable and clean tennis shoes. All order entry and customer care functions are performed using a computer and a headset. Familiarity with computers, headset usage, and multitasking skills is highly advantageous. The facility is maintained in a clean and organized manner, featuring a front desk, an office area dedicated to order entry and pharmacists, an operational floor with automated equipment and refill shelves, computer screens displaying orders, an IV room, and a break room equipped with coffee, water, and snacks for sale.

Pay and Benefits:
The salary range for this position is $16.00 – $18.00 per hour. Eligibility requirements may affect some benefits and could depend on job classification and length of employment. Benefits are subject to change and may depend on specific elections, plan, or program terms. If eligible, the benefits for this temporary role may include:

  • Medical, dental & vision coverage
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
  • Life Insurance options (Voluntary Life and AD&D for employees and dependents)
  • Short and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid Time Off/Leave (PTO, Vacation, or Sick Leave)

Workplace Type:
This position operates fully onsite in Troy, OH.

Application Deadline:
Applications for this position are anticipated to close on March 7, 2025.

About Actalent:
Actalent is a global leader in engineering and sciences services and talent solutions. We assist visionary companies in advancing their engineering and science initiatives by connecting them with specialized experts who drive scalability, innovation, and speed to market. With a network of nearly 30,000 consultants and over 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves numerous Fortune 500 companies.

Diversity, Equity & Inclusion:
At Actalent, diversity and inclusion are foundational to the equitable success of our people. Our DEI initiatives are woven into our culture through:

  • Hiring diverse talent
  • Promoting an inclusive environment through continuous self-reflection
  • Cultivating a culture of care, engagement, and recognition with tangible outcomes
  • Ensuring growth opportunities for all our employees

The company is an equal opportunity employer, considering all applications without regard to race, sex, age, color,

Job Posting Date: Fri, 28 Feb 2025 08:04:33 GMT

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