Overnight Closer Part Time-Planet Fitness

Job Description

Job Title: Overnight Closer Part Time

Company: Planet Fitness

Location: Mentor, OH

Pay: $11.5 per hour

AI Pay Analysis: An hourly rate of $11.50 for a part-time “Overnight Closer” in Mentor, OH, is relatively low compared to industry standards. As of 2023, the average hourly wage for similar roles, particularly in retail or service industries, typically ranges from $12 to $16 per hour, with some positions offering higher pay depending on experience and responsibilities. Additionally, considering the overnight hours, which often warrant a premium pay rate due to the atypical work schedule, this rate may not be competitive. Overall, while it may attract applicants, it may not sufficiently align with the expectations for the role within the local job market.

Job description:
Benefits:
– Flexible schedule
– Complimentary food and snacks
– Free uniforms

Job Summary
The Overnight Closer (Member Services Representative) plays a crucial role in ensuring a positive experience for members by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This position entails closing the business day efficiently and accurately, including the preparation of bank deposits.

Essential Duties and Responsibilities
– Greet members, prospective members, and guests, providing outstanding customer service.
– Manage front desk operations, including:
– Answering phones in a friendly manner and assisting callers with various inquiries.
– Checking members into the system.
– Facilitating new member sign-ups.
– Offering tours to prospective members.
– Implementing necessary updates to members’ accounts.
– Responding to member questions and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
– Assisting in the maintenance of the club’s cleanliness and organization.
– Closing the shift for the business day.

Qualifications/Requirements
– Preferred background in customer service.
– Basic computer proficiency.
– A strong passion for fitness and health.
– An upbeat and positive attitude.
– Punctuality and reliability are essential.
– Exceptional customer service skills, with the ability to interact positively and professionally with members and co-workers, consistently exceeding expectations.
– Strong listening skills, with a capacity for empathy and problem-solving.
– Demonstrated diplomacy in all interactions, utilizing appropriate behavior and language.
– High school diploma or GED equivalent is required.
– Candidates must be 18 years of age or older.

Physical Demands
– Continuous standing and walking throughout the shift.
– Frequent verbal communication, both in person and over the phone.
– Ability to work third shift (overnights).
– Capability to occasionally lift up to 50 pounds.
– Exposure to potentially toxic chemicals during shifts on occasion.

Job Posting Date: Sun, 27 Oct 2024 01:01:10 GMT

Apply now!