Overnight Team Member-Planet Fitness

Marion, OH
February 11, 2025
Full Time
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Average Pay*: 12 to 15 dollars per hour.
*average hourly rate for this position in your area
Deadline date:
$13 - $0

Job Description

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Job Title: Overnight Team Member

Company: Planet Fitness

Location: Marion, OH

Pay: $13 – 14 per hour

AI Pay Analysis: The hourly rate of $13 to $14 for an “Overnight Team Member” position in Marion, OH, is generally below the national average for similar roles, which typically range from $15 to $20 per hour, depending on the industry and specific responsibilities. Given that Marion has a lower cost of living compared to larger metropolitan areas, this rate might be more competitive locally. However, it still may struggle to attract candidates in a tight labor market, especially as many employers are increasing wages to remain competitive. Overall, while it may be acceptable for the local economy, it’s on the lower end regarding broader industry standards for overnight positions.

Job description:

Are you looking to thrive in a dynamic, supportive, and energetic work environment? Do you value personal development and seek opportunities for self-improvement? If so, we invite you to apply for this exciting position. As the recipient of the prestigious 2019 People First Award for Planet Fitness, we take great pride in nurturing a unique culture that genuinely cares for our team members. We are committed to equipping you with the resources necessary for success both within and beyond Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
As a Team Member, you will play a crucial role in cultivating a positive experience for our members by delivering exceptional customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests, ensuring an outstanding customer service experience.
  • Manage all front desk operations, which include:
    • Answering phone calls in a friendly manner, checking in members, facilitating new member sign-ups, and providing tours for prospective members.
    • Facilitating updates to member accounts as needed.
    • Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements

  • Previous customer service experience is preferred.
  • Basic proficiency in computer skills.
  • A genuine passion for health and fitness.
  • An upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Excellent customer service skills, with the ability to interact positively and professionally with both members and co-workers, consistently exceeding expectations.
  • Strong listening skills, with the ability to empathize and solve problems effectively.
  • Ability to demonstrate diplomacy in all interactions, using appropriate behavior and language.
  • High School diploma or GED equivalent is required.
  • Must be at least 18 years of age.

Benefits

  • Complimentary black card membership.
  • Access to the company Audible account.
  • Opportunities for career advancement.
  • Continuous leadership training.
  • Health insurance for full-time employees.
  • Free staff lunch each month.
  • Personal Finance classes.
  • 401K plan with up to 4% match for full-time team members.

Physical Demands

  • Ability to stand and walk continually throughout the shift.
  • Frequent communication in person or by phone during shifts.
  • Capacity to occasionally lift up to 50 lbs.
  • Occasional exposure to toxic chemicals during shifts.

Job Posting Date: Thu, 09 Jan 2025 05:17:12 GMT

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