Part Time – Head Cashier – Flexible-Lowe’s

Job Description

Job Title: Part Time – Head Cashier – Flexible

Company: Lowe’s

Location: Kentwood, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for the “Part Time – Head Cashier – Flexible” position in Kentwood, MI, it’s important to consider factors such as local wage averages, the typical responsibilities of a head cashier, and hourly rates for similar positions. As of late 2023, head cashiers in retail generally earn between $13 and $20 per hour, depending on factors like experience, store size, and specific duties. Kentwood typically aligns with these averages, and if the offered rate falls within or above this range, it would be considered competitive. Additionally, offering flexible hours may enhance the attractiveness of the role, appealing to those seeking part-time opportunities. Ultimately, without specific hourly rate data, it’s challenging to definitively assess competitiveness, but alignment with industry standards suggests that a rate in the mentioned range would likely be appealing.

Job description:
Essential Functions:

Note: Minors in this role may not be responsible for certain activities outlined below.

Assisted Self Check Out
– Demonstrates the capability to monitor and identify customers requiring assistance across multiple self-checkout registers simultaneously.
– Approaches and interacts with customers to proactively recommend appropriate products and services.
– Engages with numerous customers on various registers concurrently, providing assistance and support.
– Moves throughout the checkout area, standing, walking, reaching, bending, lifting, and relocating products to ensure efficient transaction completion.
– Expresses gratitude to customers for their business and invites them to return to shop at Lowe’s.

Customer Service
– Consistently delivers exemplary customer service by adhering to Lowe’s customer service policies, procedures, and programs.
– Actively seeks out customers to understand their needs and assists in the location, demonstration, selection, carrying, and loading of merchandise.
– Listens attentively and responds knowledgeably to inquiries from customers and employees, guiding them through store areas and projects as needed.
– Demonstrates genuine appreciation for customers through personalized interactions.
– Communicates vital information regarding stock availability, special orders, product features, applications, and warranty details related to Lowe’s offerings.
– Coaches and develops associates in departmental duties and sales opportunities, providing constructive feedback and training.
– Utilizes a cash register to process sales transactions, returns, and refunds in accordance with company guidelines.
– Ensures proper monetary change is provided to Customer Service Associates (CSA) Front End personnel for register operations.
– Provides supervision, coaching, and support to the CSA Front End Team (Front End/Loaders).
– Removes security tags, verifies product information, and bags merchandise for customers efficiently.
– Manages incoming phone calls, directing calls or taking messages as needed.
– Opens additional registers when required to ensure adequate coverage at all times.
– Assists in line vesting to facilitate quicker checkout processes.

In-stock
– Prepares the register area at the beginning and end of shifts by verifying the functionality of registers and scanners and restocking register supplies.
– Inspects returned merchandise for damages to ensure quality control.
– Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets.
– Reviews and organizes online orders and returned merchandise in designated areas.
– Looks up product information and competitor prices to verify price matching.
– Documents all items utilized in the store on the store use lists.

Clean and Safe Stores
– Obtains safety bags from the cash office and monitors cash drawer balances to ensure compliance with regulations.
– Observes merchandise moving in and out of store entrances and assists customers or associates who trigger alarms.
– Identifies common signs of shoplifting, theft, and other security risks, promptly reporting them to management or Asset Protection.
– Upholds compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain store cleanliness and organization.
– Maintains a safe and secure work environment, including conducting daily safety inspections, noting hazards, ensuring clear aisles, and securing doors and gates.
– Adheres to all relevant safety requirements in job duties, including top stock safety, reinstallation of safety cables, use of aisle blockers, tether lines on power equipment, and safety devices.
– Operates store equipment as necessary based on departmental role (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler).

General
– In addition to the above responsibilities, the individual will be accountable for other duties as assigned.

Minimum Requirements:
– Less than one year of experience utilizing a computer for tasks such as inputting, accessing, modifying, or outputting information.
– Less than one year of experience with common retail technology, including smartphones and tablets.
– One to two years of retail experience as a cashier.
– Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Preferences:
– High school diploma or equivalent.
– One to two years of experience in identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explanations of warranties, product features, and benefits.
– One to two years of experience as a head cashier.
– One to two years of experience in any department at a Lowe’s retail store.
– One to two years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
– Less than one year of retail experience in detecting common signs of shoplifting (e.g., merchandise hidden inside containers, under carts, or switched price labels).

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Job Posting Date: Sun, 10 Nov 2024 05:54:46 GMT

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