Part Time – Head Cashier – Flexible-Lowe’s

Job Description

Job Title: Part Time – Head Cashier – Flexible

Company: Lowe’s

Location: Marquette, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the “Part Time – Head Cashier – Flexible” role in Marquette, MI, it is important to consider several factors, including local cost of living, typical wages for similar positions in the area, and broader industry standards. As of my last update, part-time cashier roles often range from $12 to $17 per hour nationally, but in Marquette, MI, the rate could be slightly lower due to regional differences in labor costs. If the offered hourly rate falls within or near this range, it would likely be considered competitive. However, if it strays significantly below this benchmark, it may not align with industry standards or adequately compensate for the responsibilities and skills expected at the head cashier level. To provide definitive insights, specific wage information for that particular job posting would be necessary.

Job description:

Job Description:

Essential Functions:

Note: Minors in this role may not be responsible for some of the activities listed below.

Assisted Self Check Out

• Exhibit the ability to monitor and identify customers requiring assistance at multiple self-checkout registers concurrently.
• Approach and engage with customers to proactively recommend appropriate products and services.
• Proactively greet, assist, and interact with multiple customers across various registers simultaneously.
• Navigate throughout the checkout area while standing, walking, reaching, bending, lifting, and moving products to ensure accurate transaction completion.
• Express gratitude to customers for their business and invite them to return for future shopping at Lowe’s.

Customer Service

• Deliver exemplary customer service consistently by adhering to Lowe’s customer service policies, procedures, and programs.
• Actively seek out customers to understand their needs and assist them in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listen attentively and respond promptly and knowledgeably to inquiries from customers and employees, guiding them through the store and projects as necessary.
• Demonstrate sincere appreciation towards customers.
• Communicate relevant information to customers about stock, special order merchandise, features, benefits, applications, and warranty information pertaining to Lowe’s programs.
• Mentor, coach, and provide constructive feedback to associates regarding departmental duties and sales opportunities.
• Utilize a cash register to process sales transactions, returns, and refunds in accordance with company guidelines.
• Provide appropriate monetary change to Customer Service Associates at the front end for register activities.
• Supervise, coach, and support the Customer Service Associate Front End Team (Front End/Loaders).
• Remove security tags, verify product information, and bag merchandise for customers.
• Answer incoming phone calls and direct calls or take messages as needed.
• Open additional registers as necessary to ensure adequate coverage.
• Assist with line vesting to expedite the checkout process.

In-stock

• Prepare the register area at the start and end of shifts by confirming the functionality of registers and scanners and stocking register supplies.
• Inspect returned merchandise for damages.
• Enter and submit customer orders, print order tickets, verify receipts, and sign off on loading tickets.
• Review and appropriately place online orders and returned merchandise.
• Research product information and competitor prices to ensure accurate price matching.
• Maintain records of all items utilized in-store on the store use lists.

Clean and Safe Stores

• Retrieve safety bags from the cash office and monitor cash levels in the registers to ensure compliance with established requirements.
• Oversee merchandise entering and exiting the store, assisting customers or associates who trigger alarms.
• Recognize common signs of shoplifting, theft, and other security risks and promptly report them to management and/or Asset Protection.
• Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to uphold store cleanliness and organization.
• Maintain a safe and secure working environment, which may involve conducting daily safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
• Adhere to all safety requirements relevant to daily job duties, including top stock safety, safety cable reinstatement, utilizing aisle blockers, handling power equipment with tether lines, and employing spotters and safety devices.
• Operate store equipment as necessary depending on specific roles and departmental needs (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler).

General

• This individual is accountable for performing additional duties as assigned.

Minimum Requirements:

• Less than 1 year of experience utilizing a computer, including data input, access, modification, or output.
• Less than 1 year of experience with common retail technology, such as smartphones and tablets.
• 1 to 2 years of retail experience in a cashier role.
• Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Preferences:

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs, which may include credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in various departments at a Lowe’s retail store.
• 1 to 2 years of supervisory experience in any field, encompassing directing, delegating, evaluating, training, and coaching employees.
• Less than 1 year of retail experience in detecting common signs of shoplifting (e.g., merchandise concealed inside containers, items hidden under carts, switched price labels).

Lowe’s is an equal opportunity employer committed to equitable treatment in all personnel practices, without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Job Posting Date: Sun, 10 Nov 2024 05:26:50 GMT

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