Part Time – Head Cashier – Flexible-Lowe’s

Job Description

Job Title: Part Time – Head Cashier – Flexible

Company: Lowe’s

Location: Harper Woods, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time – Head Cashier – Flexible” in Harper Woods, MI, it’s essential to compare it with similar positions in the retail sector within that area. As of my last update, head cashiers typically earn between $12 and $18 per hour, depending on experience, with the average hovering around $15 per hour. Considering factors such as local cost of living and competitive market rates, if the offered rate falls within this range, it would be deemed competitive. If the rate is significantly lower, it may suggest a lack of alignment with industry standards, particularly given the importance of flexibility and responsibility associated with a head cashier role. Always verify with local job boards and resources for the most current salary expectations.

Job description:

Essential Functions:

Assisted Self Check Out

• Demonstrates the ability to monitor and assist customers across multiple self-checkout registers concurrently.
• Engages proactively with customers to recommend appropriate products and services.
• Offers greetings, assistance, and engagement with several customers simultaneously at various registers.
• Performs various physical tasks including standing, walking, reaching, bending, lifting, and moving products to ensure the smooth completion of transactions.
• Expresses gratitude to customers for their business and encourages them to return to Lowe’s.

Customer Service

• Consistently delivers SMART customer service by adhering to Lowe’s customer service policies, procedures, and programs.
• Proactively seeks out customers to identify their needs and provides assistance in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens attentively and responds knowledgeably to questions from customers and employees, guiding them as necessary through store areas and projects.
• Shows genuine appreciation to customers for their patronage.
• Communicates effectively with customers regarding stock availability, special orders, product features and benefits, applications, and warranty information related to Lowe’s programs.
• Mentors, develops, and offers feedback and training to associates on various departmental duties and sales opportunities.
• Operates a cash register to process sales transactions, returns, and refunds following company guidelines.
• Provides necessary monetary change to Customer Service Associates (CSA) working at the Front End.
• Offers supervision, coaching, and support to the CSA Front End Team (Front End/Loaders).
• Removes security tags, verifies product details, and packages merchandise for customers.
• Handles incoming phone calls and directs them or takes messages as required.
• Opens additional registers when necessary to ensure adequate coverage at all times.
• Assists in line busting to enhance the speed of the checkout process.

In-stock

• Prepares the register area at the start and end of shifts by ensuring the functionality of registers and scanners while stocking necessary supplies.
• Inspects returned merchandise for any damages.
• Enters customer orders accurately, prints order tickets, verifies receipts, and signs off on loading tickets.
• Reviews online orders and sorts returned merchandise into designated areas.
• Researches product information and competitor pricing to validate price matching.
• Maintains documentation of all items utilized within the store on the store use lists.

Clean and Safe Stores

• Obtains safety bags from the cash office and monitors the cash levels in drawers to ensure compliance with established limits.
• Observes merchandise entering and exiting the store and assists customers or associates who trigger security alarms.
• Identifies common indicators of theft, shoplifting, and other security risks, promptly communicating these concerns to management and/or Asset Protection.
• Ensures adherence to housekeeping standards and initiatives (e.g., Zone Recovery) to maintain the cleanliness and organization of store and working areas.
• Promotes a secure work environment by conducting daily safety reviews, identifying hazards, maintaining clear aisles, and securing doors and gates.
• Complies with all safety protocols relevant to job duties, including adherence to top stock safety precautions and the proper use of safety equipment.
• Operates store equipment as needed, depending on specific roles and departmental requirements.

General

• In addition to the responsibilities outlined above, the individual may be assigned additional duties as required.

Minimum Requirements:

• Less than one year of experience with computer use, including data input, access, modification, and output.
• Less than one year of experience utilizing common retail technology, including smartphones and tablets.
• One to two years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Preferences:

• High school diploma or equivalent.
• One to two years of experience in identifying and selling products tailored to customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• One to two years of experience as a head cashier.
• One to two years of experience in any departmental role at a Lowe’s retail store.
• One to two years of supervisory experience, encompassing directing, delegating, evaluating, training, and coaching employees.
• Less than one year of retail experience in recognizing common signs of shoplifting, such as concealed merchandise or switched price labels.

Lowe’s is an equal opportunity employer, committed to administering all personnel practices without discrimination based on race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Job Posting Date: Sun, 17 Nov 2024 06:08:34 GMT

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