Part-Time Operations Specialists-Shelter Association of Washtenaw County

Job Description

Job Title: Part-Time Operations Specialists

Company: Shelter Association of Washtenaw County

Location: Ann Arbor, MI

Pay: $18.5 – 19.5 per hour

AI Pay Analysis: The hourly rate of $18.50 to $19.50 for a Part-Time Operations Specialist in Ann Arbor, MI, appears to be fairly competitive, though it may be on the lower end depending on specific industry standards and experience levels. As of recent reports, the average pay for similar operations roles in Michigan typically ranges from $20 to $25 per hour, with variations based on the size of the company, specific job responsibilities, and the required skills. Additionally, considering the cost of living in Ann Arbor, which is higher than the national average, this rate may not fully meet the financial needs of many candidates. Overall, while the offered rate may attract entry-level candidates, it could limit appeal to more experienced professionals in the field.

Job description:
The Shelter Association of Washtenaw County is dedicated to fostering a diverse workplace and is proud to be an equal opportunity employer. We encourage all qualified applicants to apply for employment without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Us:
In the United States, eight million individuals are just one paycheck away from homelessness, with 5,000 individuals presently experiencing homelessness in Washtenaw County. Established in 1982, the Shelter Association of Washtenaw County (SAWC) serves as the primary provider of emergency shelter and services for individuals facing homelessness in the area. Located at the Robert J. Delonis Center in downtown Ann Arbor, SAWC collaborates with a diverse population, including first-time homeless individuals, veterans, survivors of domestic violence, and those struggling with substance abuse or mental health issues. Our core programs include Residential Emergency Shelter, Non-Residential Services, Shelter Diversion, Critical-Time Intervention, and our Warming Shelter, collectively serving approximately 1,500 individuals each year.

Mission:
Our mission is to end homelessness, one person at a time.

Position Profile:
The selected candidate will play an integral role as a member of the Shelter Operations Team, responsible for ensuring the smooth operation of the shelter floors during assigned shifts. Key responsibilities include maintaining the safety of all guests and conducting duties in alignment with the overarching mission of the Shelter Association of Washtenaw County.

The compensation for this role ranges from $18.50 per hour to $19.50 per hour based on length of service and the specific position applied for. We have six part-time positions available, with staff benefiting from perks such as paid time off, an employee assistance program, and opportunities for continued professional development. We encourage individuals passionate about assisting those in need to apply. Preference will be given to current staff members when full-time positions open.

Available shifts include:
– Saturday, 2nd Floor Prime (5 PM – 11 PM)
– Sunday, Front Desk AM (6 AM – 2:30 PM)
– Monday, Front Desk AM (6 AM – 2:30 PM)
– Friday, Front Desk PM (2 PM – 10:30 PM)
– Saturday, Front Desk PM (2 PM – 10:30 PM)
– Sunday AM Support (7:45 AM – 4:15 PM)
– Friday, 2nd Floor Midnights (11:45 PM – 8:15 AM)
– Saturday, 4th Floor Midnights (11:45 PM – 8:15 AM)
– Sunday, 2nd Floor AM (7:45 AM – 4:15 PM)
– Friday, 3rd Floor Midnights (11:45 PM – 8:15 AM)
– Saturday, 2nd Floor Midnights (11:45 PM – 8:15 AM)
– Sunday, 2nd Floor Prime (3:45 PM – 12:15 AM)
– Saturday AM Weekend Cleaning/Support (7:45 AM – 4:15 PM) and
– Sunday AM Weekend Cleaning/Support (7:45 AM – 4:15 PM) (this role is set at $19.50/hr).

General Responsibilities:
1. Uphold the mission of SAWC to end homelessness.
2. Engage with clients in a non-judgmental, ethical manner, adhering to the NASW Code of Ethics.
3. Oversee operations on various floors within the Shelter.
4. Familiarize with and implement SAWC policies and procedures.
5. Ensure all clients have properly checked into the facility.
6. Provide empathetic, supportive listening while offering general assistance to clients.
7. Document client information and activities accurately in HMIS and staff notes.
8. Conduct light cleaning within the facility and manage supply orders.
9. Welcome and orient new clients regarding the rules and responsibilities associated with shared living.
10. Communicate appropriately with the Manager concerning client Leave of Absences, Late Arrivals, and other policy-related inquiries.
11. Be willing to work during holidays as necessary.
12. Arrive punctually for shifts and accurately log hours using the time clock.
13. Perform other duties as assigned.

Qualifications:
Candidates should possess an Associate’s Degree, a professional certification, or equivalent alternative experience. Related experience is preferred, and knowledge of housing, mental health, chemical dependency, and poverty issues is beneficial. Experience in social work, social services, or human services is also advantageous.

The ideal candidate will be:
– Reliable and willing to work holidays.
– Assertive without being aggressive.
– A collaborative team player.
– Capable of exercising sound judgment.
– Welcoming yet assertive.
– Culturally competent.
– Mindful of personal boundaries, ethical obligations, and client needs.
– Mature in demeanor and professional in conduct.

Application Deadline:
Open until positions are filled.

Application Process:
To apply, please visit annarborshelter.org/employment to submit your resume and cover letter. Applications may also be submitted directly through job sites. We encourage early applications, as interviews will be conducted on a rolling basis.

Job Posting Date: Sat, 29 Mar 2025 23:31:50 GMT

Apply now!