Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Armada, MI

Pay:

AI Pay Analysis: To evaluate the hourly rate for a “Part Time Retail Shift Lead” in Armada, MI, we should consider several factors including local cost of living, industry standards, and comparable roles in the retail sector. As of late 2023, the typical hourly rate for similar positions ranges between $15 to $20, depending on experience and specific employer policies. If the offered rate falls within this range or is higher, it can be considered competitive; however, if it is significantly lower, it may not align with industry expectations. Additionally, benefits, work environment, and opportunities for advancement can also influence the competitiveness of the compensation package in this particular role. Overall, a thorough comparison with local market data will provide the best insight into how competitive this hourly rate truly is.

Job description:

We are pioneers in the creation of purpose-built technical apparel, footwear, and gear designed for life’s most demanding missions. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Our steadfast dedication to operator-led product innovation, superior quality, and compelling value has fostered a loyal customer base among some of the most discerning end-users in the apparel and gear industries.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we draw upon our extensive relationships with Law Enforcement, Special Forces Operators, and First Responders to derive unparalleled insights. This collaboration results in groundbreaking products that seamlessly blend rugged performance, agility, and exceptional comfort across various sectors, including professional duty, tactical training, adventure, women’s tactical, fitness, and industrial applications.

POSITION SUMMARY:
We are seeking a Shift Lead for our retail location at 45153 Market St, Shelby Township, MI 48315. In this pivotal role, you will be responsible for providing an exceptional 5.11 brand experience, cultivating and maintaining customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Exemplify and promote 5.11’s values, mission, and service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to implement merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate tasks related to merchandise processing, replenishment, and overall sales floor recovery in accordance with brand standards.
• Ensure that all alterations and embellishments are executed according to departmental specifications.
• Facilitate an efficient and satisfying cash-wrap experience for customers.
• Maintain a clean, neat, and professional store environment through diligent housekeeping practices.
• Partner with the Store Manager to monitor progress towards sales goals, plans, and budgets, optimizing profitability.
• Assist with inventory reductions, price adjustments, and merchandise transfers.
• Unpack and label merchandise received from delivery, ensuring all items are properly tagged for security.
• Adhere to and execute safety and security protocols to prevent loss and ensure the safety of both employees and customers.
• Demonstrate working knowledge of all company systems utilized in the store.

Build Customer Relationships

• Foster an environment dedicated to a customer-first approach.
• Demonstrate effective selling behaviors to strengthen customer relationships and brand loyalty.
• Encourage the use of store tools and systems that nurture customer relationships.

Achieve Results

• Take ownership of store and individual sales targets.
• Assist in attracting, recruiting, hiring, and training exemplary service specialists.
• Evaluate team performance and provide constructive feedback through both formal and informal methods to ensure a cohesive working environment.
• Develop and adjust the store labor schedule as necessary.
• Help manage controllable expenses effectively.
• Safeguard store assets through the implementation of loss prevention practices.

QUALIFICATIONS:
To excel in this role, the ideal candidate will possess the following qualifications:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, with preference given to apparel experience.
• Previous retail management or supervisory experience.
• Demonstrated ability to deliver superior customer experiences and foster customer loyalty.
• Proven capability to assess talent and manage team performance.
• Strong business acumen complemented by strategic and analytical skills.
• Exceptional communication skills, capable of engaging with all organizational levels.
• Flexible schedule to accommodate evening and weekend shifts.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Physical ability to stand, lift, walk, and reach overhead regularly, with the capacity to lift or move up to 15 pounds occasionally.
• Experience using a POS system.

OUR VALUES:
At 5.11, we pride ourselves on a high-energy culture anchored in our core values of Service, Unity, Impact, and Tenacity.

• Service: We are passionate about serving those who serve, engaging respectfully with our communities, and championing consumer needs.
• Unity: As a global 5.11 family, we value collaboration and diverse perspectives, empowering one another through clear and intentional communication.
• Impact: We aim to innovate for our consumers, being bold in our creativity, continually iterating for solutions, and striving to disrupt for good.
• Tenacity: We embrace challenges with confidence and accountability, fostering a supportive environment where we persist in our mission to Always Be Ready.

5.11 adheres to a policy of hiring only individuals 18 years of age and older.

California Privacy Note: As of January 1, 2023, California residents have rights regarding their personal information, including the right to know what 5.11 has collected, correct inaccuracies, and request deletion of their information under certain conditions. For more detailed information, please refer to our privacy policy.

Equal Opportunity Employer: We are committed to a policy of equal opportunity for all employees and applicants, prohibiting discrimination based on inquiries about compensation or other protected characteristics.

Job Posting Date: Sun, 03 Nov 2024 08:45:34 GMT

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