Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Shelby, MI

Pay:

AI Pay Analysis: To effectively analyze the hourly rate for a “Part Time Retail Shift Lead” in Shelby, MI, one would need to compare it to the average wages for similar positions in the retail sector within that region. Typically, part-time retail shift leads in Michigan earn between $15 to $20 per hour, depending on experience, company size, and specific responsibilities. If the offered rate falls within or above this range, it can be considered competitive and aligned with industry standards. Additionally, factors such as benefits, work environment, and opportunities for advancement should also be taken into account for a thorough assessment of competitiveness.

Job description:

We are innovators dedicated to creating purpose-built technical apparel, footwear, and gear for life’s most demanding missions. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Our commitment to operator-led product innovation, quality, and compelling value has fostered a loyal following among some of the most discerning end-users of apparel and gear.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we leverage our strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. This collaboration enables us to develop products that are groundbreaking in their combination of ruggedness, speed, range of motion, and ultimate comfort across various domains, including professional duty, tactical training, adventure, women’s tactical, fitness, and industrial applications.

POSITION SUMMARY:
We are excited to offer an opportunity for a Shift Lead at our retail location in Shelby Township, MI. The Shift Lead will be responsible for delivering an exceptional 5.11 brand experience, building and nurturing customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Direct and exemplify 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and recovery of the sales floor to align with brand standards.
• Ensure all alterations and embellishments are executed in accordance with departmental specifications.
• Model an efficient and satisfying cash-wrap experience.
• Maintain housekeeping duties to ensure a neat, clean, and professional store environment.
• In conjunction with the Store Manager, monitor and follow up on sales goals, sales plans, and budgets to optimize profitability.
• Assist with reductions, price changes, and transfers.
• Unload delivery trucks, receive, unpack merchandise, and label items with security tags.
• Implement safety and security routines to prevent loss and ensure employee and customer safety.
• Oversee the use of all company systems within the store.

Build Customer Relationships

• Create an environment centered on unparalleled customer focus.
• Demonstrate selling behaviors that foster customer relationships and brand loyalty.
• Support the effective use of store tools and systems to enhance customer relationships.

Achieve Results

• Be accountable for store and personal sales targets.
• Support the recruitment, hiring, and training of top-tier leadership service specialists.
• Assess team performance and provide feedback through both informal and formal methods, ensuring collaboration among team members to cultivate a positive work environment and address issues proactively.
• Develop and adjust the store labor schedule.
• Manage store controllable expenses effectively.
• Protect store assets through the implementation of loss prevention practices.

QUALIFICATIONS:
To succeed in this role, candidates should possess the following credentials:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous retail management or supervisory experience.
• Proven ability to deliver a superior customer experience and cultivate customer loyalty.
• Demonstrated capability to assess talent and manage performance effectively.
• Strategic and analytical skills with strong business acumen.
• Excellent communication skills across all organizational levels.
• Availability for flexible scheduling, including evenings and weekends.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook).
• Physical ability to stand, lift, walk, and reach overhead regularly; must occasionally lift and/or move up to 15 pounds.
• Proficient use of a POS system.

Our Values:
At 5.11, we embrace a vibrant culture built upon the values of Service, Unity, Impact, and Tenacity.

Service: We are passionate about serving those who serve and honor our diverse community. We engage with respect and pride, championing our consumers’ needs.

Unity: As a global 5.11 family, we recognize the strength in our diversity. Through collaboration, active listening, and intentional communication, we empower each other to achieve new heights.

Impact: Guided by our consumers, we innovate for meaningful change, fostering curiosity and relentless pursuit of solutions, challenging the status quo for a greater good.

Tenacity: Our tenacious spirit and accountability to each other foster trust and confidence in overcoming challenges. We embrace risks, adapt to outcomes, and support one another, always striving to be "Always Ready."

Please note that 5.11 is an equal opportunity employer and adheres to all applicable laws regarding employee rights and compensation confidentiality. For specific information regarding California residents’ privacy rights, please refer to our privacy policy and make requests accordingly.

Job Posting Date: Sun, 03 Nov 2024 08:55:48 GMT

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