Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Washington, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time Retail Shift Lead” in Washington, MI, it’s essential to consider typical wages for retail leadership roles in the area. As of my last update in October 2023, the average hourly rate for similar positions generally ranges from $15 to $20, depending on factors like experience, company policies, and specific job responsibilities. If the offered rate is within or above this range, it is likely competitive and aligns well with industry standards. However, if it’s significantly below, it could be considered less competitive, potentially affecting job attractiveness and employee retention. For precise competitiveness, comparing the rate to current local job postings or wage data from sources like the Bureau of Labor Statistics would provide a more accurate context.

Job description:

We are pioneers in the creation of purpose-driven technical apparel, footwear, and gear designed for life’s most challenging missions. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand of tactical apparel, gear, and functional products globally. Our dedication to operator-driven product innovation, high-quality standards, and value has fostered a loyal customer base among some of the most discerning end-users across various sectors.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we cultivate deep partnerships with Law Enforcement, Special Forces Operators, and First Responders, enabling us to gain invaluable insights. This collaboration fuels our innovation, resulting in products that redefine performance by seamlessly integrating ruggedness, agility, range of motion, and comfort across professional duty, tactical training, adventure, women’s tactical needs, fitness, and industrial applications.

POSITION SUMMARY:
We are thrilled to announce an opportunity for a Shift Lead at our retail location at 45153 Market St, Shelby Township, MI 48315. In this role, you will be instrumental in delivering an exceptional 5.11 brand experience, cultivating and sustaining customer relationships while achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Embody and exemplify 5.11’s Values, Mission, and Service standards to provide an outstanding customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate updates, identify growth opportunities, and support long-term strategies.
• Lead and delegate responsibilities for merchandise processing, replenishment, and sales floor maintenance in accordance with brand standards.
• Oversee alterations and embellishments to ensure alignment with departmental specifications.
• Model efficient and satisfying cash-wrap experiences.
• Ensure all housekeeping duties are fulfilled to uphold a pristine and professional store environment.
• In partnership with the Store Manager, monitor and evaluate sales goals, plans, and budgets to maximize profitability.
• Assist with markdowns, price changes, and stock transfers.
• Manage the unpacking, labeling, and security tagging of merchandise upon delivery.
• Implement safety and security protocols to prevent loss and ensure the safety of both employees and customers.
• Maintain a working knowledge of all company systems utilized in the store.

Build Customer Relationships

• Foster an environment that prioritizes customer engagement.
• Demonstrate effective selling behaviors to enhance customer relationships and brand loyalty.
• Advocate for the use of store tools and systems to develop customer connections.

Achieve Results

• Assume accountability for meeting store and individual sales targets.
• Assist in attracting, recruiting, hiring, and training high-caliber service specialists.
• Evaluate team performance and provide constructive feedback through both informal and formal channels.
• Ensure team collaboration to create a positive work environment and address any issues that arise.
• Prepare and adjust the store labor schedule as needed.
• Contribute to the management of controllable store expenses.
• Safeguard store assets by implementing loss prevention practices.

QUALIFICATIONS:
To be successful in this role, candidates should possess the following qualifications:

• A Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, with a preference for apparel.
• Prior retail management or supervisory experience.
• A proven track record of delivering outstanding customer service and fostering customer loyalty.
• Demonstrated ability to assess talent and manage performance effectively.
• Strong business acumen, complemented by strategic and analytical skills.
• Excellent communication skills, adaptable across all levels of the organization.
• Flexible availability, including evenings and weekends.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Ability to stand, lift, walk, and reach overhead during the performance of job duties.
• Capable of occasionally lifting and/or moving up to 15 pounds.
• Experience in using a POS system is essential.

Our Values:
At 5.11, we uphold a vibrant culture founded on our core values of Service, Unity, Impact, and Tenacity. We take pride in our commitment to serving those who serve and engage with our community with respect and humility. We believe in collaboration and the strength found in diverse perspectives, striving for impactful innovation centered around our consumers’ needs. Our relentless determination and accountability ensure we rise to any challenge, always supporting one another with the resolve to "Always Be Ready."

5.11’s policy is to employ individuals aged 18 years and older.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We uphold a strict non-discrimination policy regarding employee compensation inquiries. Employees with access to compensation information are prohibited from sharing it unless required for specific legal or investigatory purposes.

Job Posting Date: Sun, 03 Nov 2024 08:55:46 GMT

Apply now!