Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Sterling Heights, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the “Part Time Retail Shift Lead” position in Sterling Heights, MI, it is essential to consider several factors such as the average hourly wage for similar roles in the area, local cost of living, and industry standards. As of 2023, the typical hourly wage for retail shift leads in Michigan generally ranges from $15 to $25, depending on experience, the specific retail sector, and company policies. If the offered rate falls within this range, it can be deemed competitive, particularly considering the growing demand for skilled retail staff post-pandemic. However, if the rate is significantly lower than this range, it may not be attractive to potential candidates. Therefore, it’s important to compare the specific rate with current market trends to gauge its competitiveness effectively.

Job description:

We are innovators dedicated to creating purpose-built technical apparel, footwear, and gear designed for life’s most demanding missions. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Our commitment to operator-led product innovation, exceptional quality, and compelling value has fostered a loyal customer base among some of the most discerning users of apparel and gear.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we cultivate deep relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. This enables us to develop groundbreaking products that seamlessly blend ruggedness, speed, flexibility, and ultimate comfort across various domains, including professional duty, tactical training, adventure, women’s tactical, fitness, and industrial sectors.

POSITION SUMMARY:
We are excited to offer the opportunity for a Shift Lead at our retail location in Shelby Township, MI. The Shift Lead will be instrumental in delivering an exceptional 5.11 brand experience, fostering and maintaining customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Direct and exemplify 5.11’s values, mission, and service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate updates, identify opportunities, and support long-term strategy implementation.
• Lead and delegate tasks related to merchandise processing, replenishment, and sales floor recovery to meet brand standards.
• Ensure all alterations and embellishments are completed per departmental specifications.
• Model an efficient and satisfying cash-wrap experience.
• Maintain a clean, professional store environment through diligent housekeeping.
• Under the Store Manager’s direction, monitor and follow up on sales goals, plans, and budgets to optimize profitability.
• Assist with merchandise reductions, price changes, and transfers.
• Unload delivery trucks, receive, unpack merchandise, and label items with security tags.
• Adhere to and execute safety and security protocols to prevent loss and ensure the safety of employees and customers.
• Maintain a working knowledge and oversee the use of all company systems within the store.

Build Customer Relationships

• Create an environment that is entirely focused on the customer.
• Demonstrate effective selling behaviors to cultivate enduring customer relationships and brand loyalty.
• Encourage and support the use of store tools and systems to nurture customer interactions.

Achieve Results

• Be accountable for both store and individual sales targets.
• Participate in the attraction, recruitment, hiring, and training of high-caliber service specialists.
• Evaluate team performance and provide feedback through both informal and formal methods, ensuring a collaborative and positive work environment, while effectively resolving issues.
• Write and adjust the store labor schedule as needed.
• Assist in managing store controllable expenses.
• Safeguard store assets through the implementation of loss prevention practices.

QUALIFICATIONS:
To succeed in this role, candidates should possess the following:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Prior retail management or supervisory experience.
• Demonstrated ability to deliver a superior customer experience and enhance customer loyalty.
• Proven talent assessment and performance management skills.
• Strong business acumen complemented by strategic and analytical abilities.
• Excellent communication skills with all organizational levels.
• Flexible scheduling availability, including evenings and weekends.
• Proficiency in Microsoft Office programs (Excel, Word, and Outlook).
• Physical capability to stand, lift, walk, and reach overhead regularly; must occasionally lift and/or move up to 15 pounds.
• Familiarity with using a POS system.

Our Values:
At 5.11, we cultivate a high-energy culture rooted in our values of Service, Unity, Impact, and Tenacity.

• Service: We are passionate about serving those who serve others, engaging with humility and respect within our communities.
• Unity: We collaborate as a global family, leveraging diverse perspectives and fostering communication to empower each other.
• Impact: Our innovations are consumer-driven, challenging norms with creativity and a relentless pursuit of solutions.
• Tenacity: We are dedicated to our goals, adaptable in the face of challenges, and committed to supporting one another.

5.11’s policy is to hire individuals aged 18 years and older only.

California Privacy Note: As of January 1, 2023, California residents have specific rights regarding their personal information. For more information, please refer to our privacy policy and request guidelines.

We are an Equal Opportunity Employer and value diversity in our workforce. We do not discriminate against employees or applicants based on compensation inquiries or disclosures, following applicable regulations.

Job Posting Date: Sun, 03 Nov 2024 08:53:14 GMT

Apply now!