Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Fair Haven, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Part Time Retail Shift Lead” in Fair Haven, MI, it’s essential to consider industry standards and local market conditions. Typically, retail shift leads in this region earn between $13 to $20 per hour, depending on factors such as experience, store type, and company size. If the offered rate falls within this range, it can be considered competitive; however, if it is significantly below, it may struggle to attract qualified candidates. Additionally, local cost of living and specific job demands should be factored in for a comprehensive evaluation. Ultimately, aligning the offered compensation with industry benchmarks and area wages will help ensure the position is appealing to potential applicants.

Job description:

We are pioneers in creating purpose-driven technical apparel, footwear, and gear designed for life’s most demanding missions. 5.11 Tactical has established itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Through our unwavering commitment to operator-led product innovation, exceptional quality, and compelling value, 5.11 has cultivated a devoted following among some of the most discerning end-users in the industry.

At our Operations Center in Manteca, CA, and the Global Innovation Center in Costa Mesa, CA, we capitalize on our strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. These insights drive the development of products that redefine the standards of ruggedness, speed, range of motion, and comfort across professional duty, tactical training, adventure, women’s tactical, fitness, and industrial sectors.

POSITION SUMMARY:
To further our mission, we are seeking a dynamic Shift Lead for our Retail store located at 45153 Market St, Shelby Township, MI 48315. This individual will play a key role in delivering an exceptional 5.11 brand experience, fostering and maintaining strong customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:
DELIVER OVERALL BRAND EXPERIENCE

• Uphold and embody 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and sales floor recovery to maintain brand standards.
• Ensure all alterations and embellishments are performed according to department specifications.
• Facilitate an efficient and satisfying cash-wrap experience.
• Maintain a clean and professional store environment through diligent housekeeping.
• In collaboration with the Store Manager, monitor and drive sales goals, plans, and budgets to maximize profitability.
• Assist with reductions, price adjustments, and inventory transfers.
• Oversee the unloading of deliveries, receiving, unpacking merchandise, and security tagging of products.
• Implement and follow safety and security procedures to prevent loss and ensure the safety of employees and customers.
• Demonstrate proficiency in all company systems utilized in-store.

BUILD CUSTOMER RELATIONSHIPS

• Create an environment that prioritizes a 100% customer focus.
• Exemplify effective selling behaviors to nurture customer relationships and foster brand loyalty.
• Support the utilization of store tools and systems to enhance engagement with customers.

ACHIEVE RESULTS

• Take responsibility for meeting both store and individual sales targets.
• Assist in attracting, recruiting, hiring, and training high-caliber service specialists.
• Evaluate team performance and provide constructive feedback through both informal and formal methods, fostering a collaborative and positive work environment.
• Develop and adjust the store’s labor schedule as necessary.
• Manage store controllable expenses effectively.
• Safeguard store assets by implementing robust loss prevention practices.

QUALIFICATIONS:
To excel in this role, candidates should possess the following qualifications:

• A Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, particularly in apparel.
• Prior retail management or supervisory experience is essential.
• Proven ability to deliver outstanding customer service and drive customer loyalty.
• Demonstrated capability to assess talent and manage team performance effectively.
• Strong business acumen with analytical and strategic skills.
• Excellent communication skills, adaptable to all levels of the organization.
• Flexible schedule, including availability for evenings and weekends.
• Proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Physical capability to stand, lift, walk, and reach overhead regularly, with occasional lifting and/or moving of up to 15 pounds.
• Experience using a Point of Sale (POS) system.

OUR VALUES:
At 5.11, we embrace a vibrant culture anchored in our core values of Service, Unity, Impact, and Tenacity.

• Service: We are committed to serving and championing the needs of our community and consumers, engaging with humility and pride in our brand.
• Unity: We operate as a cohesive global family, leveraging our diverse skills and perspectives to achieve greater outcomes together.
• Impact: With consumer needs at the forefront, we strive for impactful innovation that challenges conventions and drives meaningful solutions.
• Tenacity: We embrace challenges with determination and accountability, fostering a supportive environment where we encourage risk-taking and adaptability.

5.11 adheres to a hiring policy for individuals aged 18 and older.

California Privacy Note: As of January 1, 2023, California residents are entitled to know what personal information 5.11 collects about them, the right to correct inaccurate information, and to request deletion of their personal information, subject to certain limitations. For more information, please view our privacy policy here, or if you wish to make a request regarding your personal data, please click here.

5.11 is an Equal Opportunity Employer, committed to diversity and inclusion, and does not discriminate based on any protected characteristics.

Job Posting Date: Sun, 03 Nov 2024 08:53:06 GMT

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