Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Troy, MI

Pay:

AI Pay Analysis: To effectively analyze the hourly rate for a “Part Time Retail Shift Lead” in Troy, MI, it would be helpful to have the specific rate provided. Generally, retail shift leads in this area may earn between $14 to $20 per hour, influenced by factors such as company size, local cost of living, and individual experience. If the hourly rate you have falls within or exceeds this range, it can be considered competitive; however, if it is significantly lower, it may not align with industry standards. Additionally, benefits, working conditions, and growth opportunities can further impact the competitiveness of the wage offered. Please provide the specific hourly rate for a more tailored analysis.

Job description:

We are innovators dedicated to creating purpose-built technical apparel, footwear, and gear specifically designed for life’s most demanding missions. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand in the tactical apparel and gear industry on a global scale. Our commitment to operator-led product innovation, unparalleled quality, and compelling value has cultivated a devoted following among some of the most discerning end-users in the market.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we harness our extensive relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. These insights enable us to develop products that redefine standards by integrating ruggedness, speed, range of motion, and exceptional comfort across professional duty, tactical training, adventure, women’s tactical wear, fitness, and industrial applications.

POSITION SUMMARY:
We are pleased to announce an exciting opportunity for a Shift Lead at our retail store located at 45153 Market St, Shelby Township, MI 48315. This individual will be instrumental in delivering an exceptional 5.11 brand experience, fostering and maintaining customer relationships, and achieving store sales goals.

RESPONSIBILITIES:
DELIVER OVERALL BRAND EXPERIENCE

• Exemplifies and promotes 5.11’s Values, Mission, and Service Standards to provide an elevated customer experience.
• Collaborates closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Leads and delegates merchandise processing, replenishment, and recovery of the sales floor to adhere to brand standards.
• Ensures all alterations and embellishments are carried out according to departmental specifications.
• Models an efficient and satisfactory cash-wrap experience.
• Maintains a neat, clean, and professional store environment through diligent housekeeping.
• In partnership with the Store Manager, monitors and follows up on sales goals, sales plans, and sales budgets to maximize profitability.
• Assists with reductions, price changes, and transfers as needed.
• Oversees the unloading of delivery trucks, receives and unpacks merchandise, and labels items with security tags.
• Implements safety and security protocols to prevent loss and ensure the safety of employees and customers.
• Possesses a working knowledge of and oversees the use of all company systems in-store.

BUILD CUSTOMER RELATIONSHIPS

• Cultivates an environment with a 100% focus on the customer.
• Demonstrates selling behaviors that foster customer relationships and brand loyalty.
• Supports the use of store tools and systems aimed at nurturing customer connections.

ACHIEVE RESULTS

• Takes accountability for both store and individual sales goals.
• Assists in attracting, recruiting, hiring, and training top-tier leadership service specialists.
• Evaluates team performance and provides constructive feedback through informal and formal methods, ensuring a collaborative and positive environment while addressing any issues.
• Creates and adjusts the store labor schedule as necessary.
• Aids in managing controllable store expenses.
• Safeguards store assets through the implementation of loss prevention practices.

QUALIFICATIONS:
To succeed in this role, candidates should possess the following qualifications:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous experience in retail management or supervisory roles.
• Proven track record of delivering a superior customer experience and fostering customer loyalty.
• Demonstrated ability to assess talent and manage performance effectively.
• Strong business acumen, complemented by strategic and analytical skills.
• Effective communication abilities across all organizational levels.
• Flexibility in scheduling to accommodate evenings and weekends.
• Proficient in Microsoft Office programs (Excel, Word, and Outlook).
• Physical requirements include the ability to stand, lift, walk, and reach overhead regularly, with occasional lifting/moving of up to 15 pounds.
• Familiarity with POS systems is essential.

Our Values:
At 5.11, we embrace a dynamic culture anchored in our values of Service, Unity, Impact, and Tenacity.

• Service: We take pride in serving those who serve. We engage with our communities and champion the needs of consumers, fulfilling our mission with humility and respect.
• Unity: Together, as a global 5.11 family, we leverage our diverse perspectives to achieve exceptional outcomes. By fostering collaboration and clear communication, we empower each other to reach new heights.
• Impact: Centered around our consumers, we innovate with purpose, fostering creativity and challenging norms while relentlessly pursuing solutions that make a difference.
• Tenacity: Our unwavering determination and accountability to one another build trust and confidence, allowing us to face challenges head-on, remain adaptable, and persist in our commitment to always be ready.

5.11 practices a policy of hiring individuals aged 18 and older only.

California Privacy Note: As of January 1, 2023, California residents have the right to know what personal information 5.11 has collected about them, the right to correct inaccurate information, or request deletion of their personal information, subject to certain limitations. For more details, please refer to our policy here. If you would like to make a request regarding your personal data, please click here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or otherwise discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or that of another employee or applicant. However, employees who have access to the compensation information of other employees as part of their essential job functions cannot disclose that information to individuals who do not otherwise have access unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, or consistent with the contractor’s legal duties. 41 CFR 60-1.35(c).

Job Posting Date: Sun, 03 Nov 2024 08:55:21 GMT

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