Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: New Baltimore, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time Retail Shift Lead” in New Baltimore, MI, one would generally need specific figures for comparison. However, as of my last knowledge update in October 2023, the typical pay for similar roles in retail, such as shift leads or supervisors, often ranged from $15 to $22 per hour, depending on experience, company, and specific duties. To assess competitiveness, one would consider the local cost of living, prevailing wages in the area, and the responsibilities associated with the role. If the hourly rate falls within this range or slightly above, it is likely competitive for the region. It’s advisable to consult local job listings or salary databases to get the most accurate and current information for a proper comparison.

Job description:

We are innovators dedicated to designing purpose-driven technical apparel, footwear, and gear for the most demanding missions in life. 5.11 Tactical has earned its reputation as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Our commitment to operator-led product innovation, exceptional quality, and compelling value has fostered a loyal customer base among the most discerning end-users of apparel and gear.

At our Operations Center in Manteca, CA, and our Global Innovation Center in Costa Mesa, CA, we cultivate strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. The outcome is a range of products that redefine the intersection of ruggedness, speed, mobility, and comfort, suitable for professional duty, tactical training, adventure, women’s tactical needs, fitness, and industrial professionals.

POSITION SUMMARY:
In line with our mission, we are thrilled to offer an exciting opportunity for a Shift Lead at our retail store located at 45153 Market St, Shelby Township, MI 48315. This individual will be instrumental in delivering an outstanding 5.11 brand experience, fostering and maintaining customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Lead by example, embodying 5.11’s values, mission, and service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to synchronize merchandising updates, identify opportunities, and support long-term strategies.
• Oversee and delegate merchandise processing, replenishment, and sales floor recovery to meet brand standards.
• Ensure all alterations and embellishments are executed per departmental specifications.
• Create an efficient and satisfying cash-wrap experience for customers.
• Maintain housekeeping duties to ensure a neat and professional store environment.
• Under the direction of the Store Manager, monitor sales goals, plans, and budgets to optimize profitability.
• Assist with inventory reductions, price adjustments, and merchandise transfers.
• Unload delivery trucks, receive and unpack merchandise, and label items with security tags.
• Adhere to safety and security protocols to prevent loss while ensuring employee and customer safety.
• Demonstrate familiarity with and supervise the use of all company systems within the store.

Build Customer Relationships

• Foster an environment dedicated to a 100% customer focus.
• Exhibit selling behaviors that cultivate customer relationships and brand loyalty.
• Promote and support the utilization of store tools and systems to enhance customer relationships.

Achieve Results

• Take responsibility for achieving store and individual sales targets.
• Assist in attracting, recruiting, hiring, and training exceptional service specialists.
• Evaluate team performance, providing feedback through both informal and formal methods to ensure a collaborative and positive environment.
• Develop and manage the store labor schedule flexibly.
• Contribute to managing controllable store expenses.
• Safeguard the store’s assets through effective loss prevention practices.

QUALIFICATIONS:
To be considered for this role, candidates should possess the following qualifications:

• Bachelor’s or Associate’s degree and/or 2-4 years of retail experience, preferably in apparel.
• Prior retail management or supervisory experience is required.
• Proven track record of delivering a superior customer experience and fostering customer loyalty.
• Demonstrated ability to assess talent and manage performance effectively.
• Strong business acumen with strategic and analytical skills.
• Excellent communication skills with the capability to engage effectively at all organizational levels.
• Flexibility in scheduling, including availability evenings and weekends.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Physical requirements include regular standing, lifting, walking, and reaching overhead. Ability to occasionally lift and/or move up to 15 pounds.
• Competency in using a POS system.

Our Values:
At 5.11 Tactical, we thrive on a dynamic culture rooted in our core values of Service, Unity, Impact, and Tenacity.

• Service: We take pride in serving those who serve, engaging with diverse communities with humility and respect, championing the needs of our consumers.
• Unity: We collaborate as a unified 5.11 family, valuing individual abilities and diverse perspectives that enhance outcomes.
• Impact: We innovate with our consumers at the forefront, challenging norms and persistently seeking creative solutions for significant change.
• Tenacity: We are resolute in our pursuits, building trust and resilience to tackle challenges, adapt as needed, and support one another, always aiming to be prepared.

Additional Information:
5.11 Tactical’s employment policy is to hire individuals aged 18 and older only. California residents: please refer to our California Privacy Notice for information regarding your rights related to personal data collection.

5.11 Tactical is an Equal Opportunity Employer that values diversity. We do not tolerate discrimination against employees or applicants who inquire about or discuss pay.

41 CFR 60-1.35(c)

Job Posting Date: Sun, 03 Nov 2024 05:17:41 GMT

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