Party Planning Manager-Nino Salvaggio International Marketplace

Job Description

Job Title: Party Planning Manager

Company: Nino Salvaggio International Marketplace

Location: Livonia, MI

Pay: $19 – 21 per hour

AI Pay Analysis: The hourly rate of $19 to $21 for a Party Planning Manager in Livonia, MI, is generally below the national average for similar roles, particularly in metropolitan areas where the cost of living is a consideration. According to industry standards, event planners and managers typically earn between $25 and $40 per hour depending on experience and the complexity of the events managed, with higher salaries in larger markets. Given this context, the offered rate may be seen as uncompetitive, especially for candidates with substantial experience or in a market with rising wages and inflation. Therefore, to attract skilled applicants, it might be advisable for employers to consider adjusting the pay scale to align better with industry benchmarks.

Job description:

Nino Salvaggio is seeking a skilled Party Planning Manager to join our team at our Livonia location, set to open in Fall 2025. The selected candidate will undergo training at our various metro Detroit locations, including Troy, Bloomfield Township, Clinton Township, and St. Clair Shores.

Responsibilities:

• Oversee the coordination and administration of all elements related to the Nino Salvaggio catering program and Fresh to Go (curbside shopping), including the management of associates and addressing customer service needs.
• Train personnel as necessary to ensure proper staffing and execution of the catering program and Fresh to Go services.
• Inspire and motivate associates to meet sales and customer service objectives.
• Collaborate closely with the Executive Chef, Director of Culinary Operations, and General Manager to ensure high standards in the execution of the catering program, providing feedback as needed.
• Maintain an in-depth understanding of the products and services outlined in Nino’s Party Planning Guide.
• Develop skills in menu planning that encompass various factors influencing menu choices, common food pairings, typical portion sizes, and catering necessities, including potential ancillary items (flowers, balloons, etc.) and equipment rentals.
• Accurately utilize Nino’s Party Planning Order Entry software program.
• Ensure seamless execution of all PPG/Catering orders from start to finish, focusing on order accuracy, quality, and delivery coordination.
• Coordinate efforts with complementary departments (Floral, Wine, Bakery, Produce Prep, Deli, etc.) to meet customer requests.
• Provide exceptional customer service by assisting customers with their orders, addressing inquiries, and offering suggestions as appropriate.
• Drive department sales and growth through effective upselling, marketing initiatives, and outreach to new catering opportunities.
• Execute Fresh to Go operations efficiently, including the e-grocery/fresh to go system, shopping processes, grocery bagging, and proper storage until delivery.
• Adhere to established procedures for notifying customers regarding product substitutions.
• Ensure a positive Fresh to Go experience for customers, with a focus on order accuracy and timely fulfillment.
• Identify and document items requiring removal from Fresh to Go, liaising with the corporate office to keep the e-grocery website updated.
• Maintain a thorough knowledge of products across all departments, particularly in Gourmet to Go.
• Attend and successfully complete Responsible Alcohol Sales training, adhering to all relevant sales guidelines, laws, and ordinances.
• Operate the cash register and handle customer payments when necessary.
• Oversee invoicing and record retention/analysis for all catering and Fresh to Go orders.
• Manage catering supplies, including ordering and inventory maintenance as needed.
• Ensure proper placement and replenishment of Party Planning Guides and supplemental materials throughout the store.
• Perform other assigned duties, including assistance in various departments as required.

Qualifications:

• High school diploma or GED is required.
• Candidates must be at least 18 years of age and demonstrate a solid understanding of various department operations.
• A culinary degree or a combination of relevant work experience and education is preferred.
• Previous event planning experience is desirable.
• Experience with cash handling is required.
• Reliable transportation is essential.
• Proven experience in sales and customer service is necessary.
• Strong organizational skills and the ability to manage multiple projects simultaneously are required.
• A positive attitude, excellent interpersonal skills, and innovative thinking are essential.
• Exceptional verbal and written communication skills are required.
• The ability to multitask while maintaining a positive demeanor and problem-solving capabilities is important.
• Candidates must be able to regularly bend, lift, and/or move items weighing up to 25 pounds.
• Proficiency in composing reports, business correspondence, and procedural manuals, including department memos and customer-facing communications, is necessary.

Benefits:

• Health, Dental, and Vision Insurance
• Short-Term Disability
• Accident and Hospitalization Coverage
• Critical Illness and Cancer Insurance
• Life Insurance
• Flexible Spending Options
• Education Reimbursement
• 401(k) Matching
• Employee Discounts
• Company-Paid Life Insurance and Long-Term Disability Policies

Interested candidates are encouraged to follow our two-step application process, which includes a formal application following initial queries.

Nino Salvaggio is an Equal Opportunity Employer.

Job Posting Date: Fri, 21 Mar 2025 08:32:25 GMT

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