Job Description
Job Title: Party Planning Manager
Company: Nino Salvaggio International Marketplace
Location: Livonia, MI
Pay: $19 – 21 per hour
AI Pay Analysis: The hourly rate of $19 to $21 for a Party Planning Manager in Livonia, MI, appears to be on the lower end of the pay scale for similar roles, considering the responsibilities typically associated with event planning, which often require organizational skills, negotiation with vendors, and budgeting expertise. According to salary data from various employment resources, the average hourly wage for event planners generally ranges from $23 to $35, depending on experience and specific location. Given these factors, the offered rate may not be competitive, especially for candidates with significant experience or education in event management.
Job description:
Nino Salvaggio is currently seeking a Catering Party Planning Manager for our Livonia location, which is projected to open in Fall 2025. Training will take place at our other metro Detroit locations, including Troy, Bloomfield Township, Clinton Township, and St. Clair Shores.
Responsibilities:
- Oversee the coordination and administration of all facets of the Nino Salvaggio catering program and Fresh to Go (curbside shopping), managing associates and addressing customer service needs efficiently.
- Train personnel to ensure that the catering program and Fresh to Go services are adequately staffed and executed.
- Motivate associates to meet and exceed sales and customer service objectives.
- Collaborate closely with the Executive Chef, Director of Culinary Operations, and General Manager to ensure the successful execution of the catering program, providing constructive feedback as required.
- Maintain an in-depth understanding of products and services available in Nino’s Party Planning Guide.
- Have a comprehensive understanding of menu planning, including factors that influence menu choices, common food combinations, typical portion sizes, determining required amounts, suggesting food and wine pairings, and coordinating ancillary items (e.g., flowers, balloons) as well as rental or food preparation equipment.
- Accurately utilize Nino’s Party Planning Order Entry software program.
- Ensure diligent follow-through on all PPG/Catering orders, guaranteeing order accuracy, quality, and delivery coordination from start to finish.
- Work in conjunction with various complementary departments (e.g., Floral, Wine, Bakery, Produce Prep, Deli) to fulfill customer orders and requests.
- Deliver friendly and knowledgeable customer service, assisting customers with their orders, addressing inquiries, and making appropriate suggestions.
- Drive department sales and growth by effectively upselling items and marketing while actively soliciting new catering opportunities.
- Execute Fresh to Go services proficiently, including the e-grocery system, efficient shopping processes, bagging groceries, and proper storage until delivery.
- Adhere to established procedures for notifying customers about product substitutions.
- Ensure an exceptional Fresh to Go experience for customers by maintaining order accuracy, timely fulfillment, and prompt delivery.
- Identify and catalog items requiring removal from Fresh to Go, collaborating with the corporate office to update the e-grocery website accordingly.
- Stay informed about products available across all departments, especially in Gourmet to Go.
- Attend and successfully complete responsible alcohol sales training, adhering to all alcohol sales guidelines, laws, and ordinances.
- Accurately process customer payments and operate the cash register when needed.
- Oversee invoicing and the retention/analysis of records for all catering and Fresh to Go orders.
- Manage catering supplies, including ordering and inventory management.
- Strategically select the placement and replenishment of Party Planning Guides and supplemental inserts throughout the store.
- Perform additional duties as assigned, including offering assistance in other departments.
Qualifications:
- High school diploma or GED is required.
- Candidates must be at least 18 years of age and possess a strong knowledge of various departmental operations.
- A culinary degree or a combination of relevant work experience and education is preferred.
- Prior experience in catering event planning is highly desirable.
- Previous cash handling experience is beneficial.
- Reliable transportation is necessary.
- Experience in sales and customer service is essential.
- Strong organizational skills with the ability to manage multiple projects concurrently.
- A positive attitude and excellent interpersonal skills are crucial (innovative and proactive).
- Superior verbal and written communication abilities are required.
- Capability to multitask, maintain a positive demeanor, and effectively problem-solve is essential.
- Must be able to regularly bend, lift, and/or move up to 25 pounds.
- Ability to compose and produce reports, business correspondence, and procedure manuals, including effective memos, employee corrective action notices, and customer signage or sales suggestions.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Accident insurance
- Hospitalization insurance
- Critical illness insurance
- Cancer insurance
- Life insurance
- Flexible spending accounts
- Education reimbursement
- 401(k) matching
- Employee discounts
- Company-paid life insurance policy
- Company-paid long-term disability policy
If you are interested in this position, please follow our two-step application process, which includes completing a formal application after answering some initial questions. We are an equal opportunity employer.
Job Posting Date: Sat, 22 Mar 2025 04:30:54 GMT
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