Patient Access Representative-McLaren Health Care

Cheboygan, MI
November 7, 2024
Part Time
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Job Description

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Job Title: Patient Access Representative

Company: McLaren Health Care

Location: Cheboygan, MI

Pay:

AI Pay Analysis: To evaluate the competitiveness of the hourly rate for a Patient Access Representative in Cheboygan, MI, it’s essential to compare it with industry standards and local averages. As of my last update, the typical hourly wage for this role nationwide ranges from $15 to $20, depending on experience and specific job responsibilities. In smaller towns like Cheboygan, the rates might be slightly lower, often reflecting the cost of living in the area. If the offered rate is within this range or marginally lower, it could be deemed competitive, particularly if it includes benefits. However, if the rate is significantly below these figures, it may be less attractive compared to similar roles in surrounding regions or industries.

Job description:

Under the supervision of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is responsible for facilitating a seamless and timely registration and admission process.

Essential Functions and Responsibilities:

  • Accurately and efficiently perform registration and financial functions through the Electronic Medical Record (EMR) system, which includes employing effective interviewing techniques, registering patients in the appropriate status, adhering to registration guidelines, and ensuring accurate and timely documentation of demographic and financial information. This also includes obtaining the necessary forms and scanning them into the medical record according to departmental protocols.
  • Greet customers promptly with a warm and welcoming reception.
  • Collect, document, and scan all required demographic and financial information.
  • Direct patients to the appropriate settings while providing explanations and apologies for any delays.
  • Consistently maintain professionalism and diplomacy in alignment with the defined standards set forth in the department’s professionalism policy.
  • Estimate and collect copays, deductibles, and other patient financial obligations.
  • Manage all responsibilities in accordance with compliance guidelines as established in the Hospital and Department Compliance Plans and in adherence to Meaningful Use requirements.
  • Apply recurring visit processing in accordance with established protocols.
  • Facilitate the use of electronic registration tools when available (e.g., Wacoms, iPads).
  • Perform other duties as assigned by management.

Required Qualifications:

  • High school diploma or equivalent is required.
  • A minimum of one year of experience in a customer service role or within the healthcare industry.

Preferred Qualifications:

  • Familiarity with Windows, Excel, Word, Outlook, Cerner, EPIC, or other EMR systems, as well as the use of Electronic Eligibility Systems and various websites for third-party payer verification.
  • Knowledge of medical terminology is preferred.

Additional Information:

  • Schedule: Part-time
  • Requisition ID: 24006368
  • Daily Work Times: Varies
  • Hours Per Pay Period: 10
  • On Call: Yes
  • Weekends: Yes

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran status, or any other classification protected by law.

Job Posting Date: Thu, 07 Nov 2024 07:38:00 GMT

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