Patient Service Specialist-Select Medical

Canton, MI
November 17, 2024
Full Time
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Job Description

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Job Title: Patient Service Specialist

Company: Select Medical

Location: Canton, MI

Pay:

AI Pay Analysis: To analyze the competitive nature of the hourly rate for a “Patient Service Specialist” in Canton, MI, we would typically consider various factors such as local cost of living, prevailing wages for similar roles in the healthcare industry, and national averages. As of my last update, the hourly rate for Patient Service Specialists in the U.S. generally ranged from approximately $15 to $22, depending on experience and specific job responsibilities, with urban areas tending to be on the higher end. Canton, being part of the Metro Detroit area, might offer slightly elevated rates due to the higher demand for healthcare positions. If the rate you are considering falls within or exceeds this range, it could be considered competitive; otherwise, it may be less attractive compared to industry standards for the region. Thus, without the specific rate for comparison, a general assessment indicates that rates in line with or above the national average for similar roles in similar regions would likely be competitive.

Job description:

When patients enter our outpatient physical therapy center, we aim to provide them with an outstanding experience, beginning at the front desk. As a Patient Service Specialist, you will play a crucial role in managing both the patient-side and business operations of our center. Your contribution will significantly enhance each patient’s care experience, even before they leave the waiting room.

Responsibilities:

  • Greet and register patients while providing information about what to expect during their visit and details regarding their next appointments as they check out.
  • Schedule patient appointments both in person and over the phone.
  • Maintain regular communication with various stakeholders, including attorney offices, insurance companies, translation services, operational leaders, and the business development team.
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications:
Minimum Qualifications:

  • High School Diploma or GED required.
  • Experience in insurance verification is essential.

Physical Requirements:

  • Regularly walk, stand, bend, and reach throughout the workday.
  • Demonstrate appropriate manual dexterity to type (including 10-key) during the work shift.
  • Safely lift up to 25 lbs from ground to waist utilizing proper body mechanics.
  • Carry office supplies weighing up to 10 lbs.
  • Exhibit visual acuity (both near and distant) necessary for maintaining accurate records, recognizing individuals, and comprehending written instructions.
  • Possess the ability to speak and hear sufficiently to understand and provide directions.

Select Medical is dedicated to fostering a diverse workforce at all levels and is an equal-opportunity employer. All qualified applicants will be considered for employment, and employees will be treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Sun, 17 Nov 2024 06:33:46 GMT

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