Pharmacy Manager Local Specialty-Walgreens

Job Description

Job Title: Pharmacy Manager Local Specialty

Company: Walgreens

Location: Detroit, MI

Pay: $128310 – 188370 per year

AI Pay Analysis: The annual salary range of $128,310 to $188,370 for a Pharmacy Manager Local Specialty in Detroit, MI, translates to an hourly rate of approximately $61.70 to $90.50, which appears to be competitive and aligns well with industry standards. Pharmacy managers in specialty settings generally command higher salaries due to their extensive responsibilities and the specialized knowledge required, especially in regions where the cost of living may be high. Additionally, this pay range is consistent with national trends for similar roles, which often fall between $120,000 and $190,000 per year. Given the demand for healthcare professionals and the complexities involved in managing specialty pharmacy operations, this compensation package is attractive and appropriate for the role in that location.

Job description:

Provides pharmacy consulting services with empathy, guiding patients on the effective use of medications and raising awareness about potential drug interactions. This role is responsible for overseeing the pharmacy department’s operations, including workflow management, continuous quality improvement, adherence to policies and procedures, and compliance with both internal and external regulatory bodies. Additionally, the position encompasses pharmacy sales, expense control, inventory management, and maintaining a positive image through accurate prescription filling and the delivery of exceptional patient service to providers, pharmaceutical partners, and payers, while safeguarding departmental resources.

Patient Experience

• Ensures that pharmacy personnel deliver hospitable service and information, cultivating a warm and distinctive patient experience through interpersonal habits such as greeting, maintaining eye contact, and demonstrating courtesy, aligned with Walgreens service principles of curiosity, proactive assistance, empathy, and inclusivity.
• Responds promptly to patient inquiries and complaints, addressing concerns effectively to ensure a positive experience.

Operations

• Manages the daily operations of the pharmacy department, focusing on improving prescription volumes, sales, profitability, and reputation through precise prescription fulfillment and efficient service delivery to patients, prescribers, and healthcare partners.
• Reports prescription errors immediately and complies with company policies regarding incident management and quality improvement.
• Ensures accurate and timely reporting of inventory for limited distribution drugs as required.
• Adheres to all federal and state regulations, maintaining necessary records, documentation, and reports.
• Recommends and implements asset protection measures to minimize profit loss.
• Enhances and maintains the pharmacy’s cleanliness, maintenance, and overall appearance in compliance with applicable regulations.
• Manages cash handling procedures, including electronic register readings and daily reports.
• Ensures the proper operation and maintenance of pharmacy systems and equipment.
• Identifies and oversees third-party pharmacy business opportunities and resolves payment rejections efficiently.
• Oversees inventory management, ensuring compliance with company purchasing guidelines and making recommendations for ordering supplies.
• Plans and organizes the pharmacy department’s daily schedule and manages staffing in alignment with budgetary guidelines.

Business Performance Management

• Prepares and submits necessary reports and records to both the company and government agencies.

Business Planning

• Collaborates with the Registered Manager, Local Specialty Pharmacy, to solicit third-party prescription business and identify growth opportunities within Walgreens’ Specialty Pharmacy at the site.
• If applicable to Health System Pharmacy locations, assists the Registered Manager in enhancing relationships with health systems to drive business growth.

People & Performance Management

• Implements the department’s organizational structure through effective hiring, scheduling, delegating responsibilities, and managing personnel changes.
• Focuses on enhancing departmental performance via employee morale and motivation, addressing complaints appropriately, and applying constructive discipline in accordance with company policies.
• Ensures compliance with Equal Employment Opportunity (EEO) standards and promotes a harassment-free workplace, maintaining open communication with staff.
• Manages payroll expenses, including overtime, and oversees pharmacy personnel performance and compliance with licensure and training requirements.

Training & Personal Development

• Facilitates employee development through orientation, ongoing training, and clear communication of performance objectives and expectations.
• Conducts self-audits of performance, setting personal improvement objectives as needed.
• Keeps informed about developments in pharmacy, healthcare, and retail management fields relevant to the position and incorporates this knowledge into departmental practices.

Communications

• Develops and sustains effective working relationships with healthcare professionals and collaborates with internal specialty and strategic account managers to foster business growth.
• Plans and executes community and professional relations initiatives.
• Ensures that all personnel are informed about department plans and encouraged to provide feedback for improved productivity.

External Basic Qualifications

• Bachelor of Science in Pharmacy or Pharm D from an accredited institution.
• Current pharmacist licensure in the relevant states within the district.
• Minimum of one year of pharmacy experience that includes prescription filling, verification, compliance, operations, and technology systems.
• Demonstrated experience in dispensing prescriptions with an understanding of applicable controlled substance laws.
• Specialized training or practical experience relevant to specific medication and disease states necessary for service delivery at the clinic location.

This position offers a full-time opportunity within a leading organization dedicated to healthcare excellence. We provide competitive compensation and are committed to promoting diversity, equity, and inclusion in our hiring practices.

Job Posting Date: Tue, 01 Apr 2025 22:59:52 GMT

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