Pharmacy Manager-Walgreens
Job Description
Job Title: Pharmacy Manager
Company: Walgreens
Location: Three Rivers, MI
Pay: $128310 – 188370 per year
AI Pay Analysis: The annual salary range of $128,310 to $188,370 for a Pharmacy Manager in Three Rivers, MI, translates to an hourly rate of approximately $61.71 to $90.61. This range is generally competitive and aligns well with industry standards, given that the Bureau of Labor Statistics (BLS) reports the median annual wage for pharmacy managers in the United States to be around $129,000 as of 2021, with higher figures in certain regions or based on experience and credentials. Additionally, healthcare roles, particularly in pharmacy management, tend to offer higher salaries in areas with lower populations, like Three Rivers, due to the demand for experienced healthcare professionals. Overall, this compensation appears favorable for the area and position.
Job description:
Provides compassionate pharmacy consulting services to patients, focusing on the effective use of medications and awareness of potential drug interactions. Delivers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures that prescribed medications are compounded, reviewed, dispensed, and verified with precision in compliance with regulatory guidelines and company policies.
Manages an efficient pharmacy workflow to enhance operational performance, boost financial outcomes, and improve the patient experience. Oversees pharmacy staff performance and promotes their engagement, supporting their professional development through training, tailored coaching, and structured performance management initiatives.
Patient Experience
– Effectively engages patients by warmly greeting them and offering assistance with products and services. Resolves patient issues promptly, ensuring a positive overall experience.
– Demonstrates and shares best practices in customer service with team members to create a distinctive and enjoyable patient experience, including demonstrating care through eye contact, courtesy, and proactive service.
– Anticipates patient needs and proactively offers relevant services. Leads initiatives that heighten awareness of healthcare services available at Walgreens, thereby enhancing the pharmacy’s role from purely transactional to deeply interpersonal.
– Participates in community events that reflect the unique characteristics of the communities served, as requested by the Store Manager, Healthcare Supervisor, or District Manager.
Operations
– Provides counsel to patients regarding medication usage, potential side effects, interactions, contraindications, patient privacy, generics, and over-the-counter products. Refers patients to medical providers when necessary to ensure accurate medication administration and address health needs.
– Executes pharmacist duties such as compounding medications, conducting drug therapy reviews, verifying prescriptions, and managing medication regimens.
– Reviews, interprets, and accurately dispenses prescribed medications in accordance with established protocols.
– Ensures compliance with regulatory standards and company policies, streamlining pharmacy operations by effectively managing staff scheduling, assigning roles, coordinating activities, and welcoming team feedback. Responsible for the pharmacy’s opening and closing procedures.
– Upholds the principles of Good Faith Dispensing in compliance with state and federal controlled substance laws while filling prescriptions.
– Collaborates with the Store Manager to identify and develop strategic business opportunities.
– Maintains thorough knowledge of pharmacy information technology systems, including workflow management, prescription fulfilment, billing, clinical documentation, and inventory management. Proactively seeks to improve productivity and support both staff and patients with technology-related inquiries.
– Ensures accuracy in processing insurance claims to mitigate payment rejections. Addresses patient issues by liaising with insurance companies and healthcare providers while participating in third-party audits.
– Engages medical providers to clarify medication prescriptions, dosages, refills, interactions, and allergies, and to suggest alternative treatments as needed.
– Provides clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare offerings.
– Partners with centralized support for patient registration and issue resolution, and conducts virtual product reviews in adherence to company guidelines when in virtual settings.
– Manages the pharmacy department’s maintenance and organizational aspects, including repairs, cleanliness, new equipment, and layout improvements to ensure an efficient and presentable pharmacy.
– Prepares and submits all necessary documentation and reports as mandated by state and federal regulations.
People & Performance Management
– Collaborates with the Store Manager on pharmacy staff recruitment and addresses performance issues, including disciplinary actions and terminations, ensuring compliance with employment laws.
– Partners with the Store Manager to establish clear expectations and goals, encourage teamwork, and foster a shared vision. Recognizes and rewards improvements in pharmacy staff performance.
– Identifies high-potential team members and works closely with the Store Manager to facilitate their career development.
– Addresses employee relations concerns to maintain team morale, actively checking on employee welfare and resolving conflicts.
Training & Personal Development
– Maintains necessary licensing, credentialing, and certifications in accordance with federal and state regulations to provide clinical services.
– Enhances pharmacy and healthcare knowledge through continuous education, including industry journals and company publications. Remains informed about retail and management trends to implement best practices that improve pharmacy performance.
– Completes required training and educational credits as mandated by the company.
– Pursues professional development by self-assessing performance, seeking constructive feedback, and utilizing the Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
– Assists the Store Manager by conveying relevant corporate health and wellness strategies or updates to pharmacy staff.
Business Performance Management
– Analyzes key performance metrics, including pharmacy financials, customer service, and inventory management. Oversees asset protection activities and identifies trends and opportunities for improvement in pharmacy performance.
Business Planning
– Cultivates strong relationships with the local medical community, including physicians and healthcare providers, to promote the pharmacy business and identify growth opportunities. Collaborates with the Store Manager to raise health and wellness awareness within the community.
External Basic Qualifications
– Bachelor’s degree in Pharmacy or Pharm D from an accredited institution.
– Active pharmacist licensure in relevant states within the district.
– Certified Immunizer or commitment to obtain certification within 90 days of hire.
– Minimum one year of pharmacy experience, including prescription filling, recordkeeping, compliance, operations, pharmacy technology systems, and insurance billing (additional experience may be required based on state regulations).
– Demonstrated knowledge of state and federal controlled substance laws through prior prescription dispensing experience.
– Internal candidates must have an average leadership rating of 3.0 or above on their last performance review and no written disciplinary actions in the past year.
Preferred Qualifications
– Supervisory experience with planning, organizing, and directing pharmacy staff.
– At least 6 months of pharmacy experience with Walgreens Co.
– Internal candidates should have an average leadership rating of 3.7 or higher on their last performance review.
Walgreens is proud to be an Equal Opportunity Employer, including individuals with disabilities and veterans. We consider applications from qualified candidates with arrest and conviction records. The salary range for this position is $128,310 – $188,370, with the actual offer depending on several considerations such as geography, skills, education, and experience. We invite you to explore our comprehensive benefits by visiting our benefits page. This position will remain open until filled.
Job Posting Date: Fri, 08 Nov 2024 07:37:16 GMT
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