Pharmacy Manager-Walgreens

Job Description

Job Title: Pharmacy Manager

Company: Walgreens

Location: Springfield, OH

Pay: $5481 – 5985 per month

AI Pay Analysis: The hourly rate of approximately $5,481 to $5,985 per month for a Pharmacy Manager in Springfield, OH translates to an annual salary range of about $65,772 to $71,820. Given that the typical salary for Pharmacy Managers in the United States tends to range from $100,000 to $140,000 annually, this rate appears to be below the national average. Additionally, considering the cost of living and the local job market in Springfield, this salary may also be less competitive compared to similar positions in larger metropolitan areas. Therefore, while the offer may be suitable for entry-level or less experienced managers, it generally does not align with industry standards for experienced Pharmacy Managers.

Job description:

Provides comprehensive and empathetic pharmacy consulting services to patients, focusing on the effective use of medications and awareness of potential drug interactions. Delivers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are accurately compounded, reviewed, dispensed, and verified in compliance with regulatory guidelines and company policies. Streamlines pharmacy workflow, enhances financial performance, manages inventory efficiently, and improves the overall patient experience. Oversees pharmacy staff performance and engagement, fostering professional development through training, focused coaching, and formal performance management initiatives.

Job Responsibilities:

Patient Experience

• Engages with patients by greeting them and providing assistance with products and services, resolving issues promptly to ensure a positive experience.
• Models exemplary customer service practices to team members, fostering a distinctive and pleasant patient interaction rooted in empathy, curiosity, and inclusivity.
• Anticipates patient needs and proactively offers relevant services, enhancing awareness of healthcare offerings such as consultations, medication management, and clinical services to shift the pharmacy’s role from transactional to relational.
• Participates in community events organized by store leadership to reflect and support local needs.

Operations

• Counsels patients on medication use, side effects, interactions, and privacy concerns, referring to medical providers when necessary to ensure optimal health outcomes.
• Executes pharmacist duties including compounding, drug therapy reviews, and medication management with precision.
• Reviews and accurately dispenses prescribed medications, adhering to established protocols and regulations.
• Ensures pharmacy operations align with regulatory requirements and company standards, establishing workflows that promote efficiency through effective staff scheduling, role assignment, and team coordination.
• Upholds the principles of Good Faith Dispensing in filling prescriptions as mandated by state and federal substance laws.
• Collaborates with the Store Manager to identify and develop strategic business opportunities.
• Maintains expertise in pharmacy technology systems, supporting staff and patients while identifying productivity enhancements.
• Ensures accurate processing of insurance claims to avoid rejections, addressing any patient concerns in conjunction with insurance and medical providers.
• Engages with healthcare providers to clarify medication regimens and suggest alternatives when necessary, contributing to disease management and patient care.
• Conducts clinical and wellness services including immunizations and diagnostic testing.
• Collaborates with centralized support for patient registration and issue resolution, emphasizing adherence to company guidelines in virtual environments.
• Oversees the upkeep and efficiency of the pharmacy department, managing repairs, cleanliness, and layout modifications.
• Prepares and submits required documentation and reports to comply with state and federal regulations.

People & Performance Management

• Works closely with the Store Manager on pharmacy staff hiring, disciplinary actions, and ensuring compliance with employment laws.
• Partners with the Store Manager to establish performance expectations and goals, fostering teamwork and recognizing improvements through reward programs.
• Identifies high-potential team members and collaborates to manage their career growth.
• Addresses employee relations issues, maintaining team morale through proactive engagement and conflict resolution.

Training & Personal Development

• Maintains all necessary licensure and certifications as mandated by regulatory authorities to deliver clinical services.
• Enhances professional knowledge through continuous education and staying current with industry developments.
• Completes required training modules and seeks developmental opportunities by soliciting feedback and utilizing leaders as mentors.

Communications

• Supports the Store Manager by distributing relevant corporate health and wellness information to pharmacy staff.

Business Performance Management

• Analyzes pharmacy performance data, including financial metrics and customer service indicators to identify trends and opportunities for improvement.

Business Planning

• Cultivates strong relationships with local healthcare providers, promoting pharmacy services within the community to drive growth and health awareness.

External Basic Qualifications

• Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited institution.
• Current pharmacist licensure in the applicable states.
• Certified Immunizer or willingness to achieve certification within 90 days of hire.
• A minimum of one year of pharmacy experience, including prescription filling, legal compliance, and operations.
• Demonstrated knowledge of state and federal controlled substance laws.
• A minimum performance rating of 3.0 on leadership behaviors in the most recent review, with no disciplinary actions in the past 12 months (internal candidates only).

Preferred Qualifications

• Supervisory experience in planning, organizing, and managing pharmacy staff activities.
• At least six months of experience with Walgreens.
• A minimum performance rating of 3.7 on leadership behaviors in the most recent review, if applicable (internal candidates only).

An Equal Opportunity Employer, including disability/veterans. We consider all qualified applicants, including those with arrest and conviction records.

Salary information is shared to ensure transparency and equality in employment practices at Walgreens. The actual salary offered will be determined by various factors, including geography, skills, experience, and other relevant criteria. This role remains open until filled. For benefits information, please visit Walgreens Benefits.

Salary Range
Pharmacy Manager: $5,481.00 – $5,985.00 Bi-Weekly.

Job Posting Date: Wed, 05 Mar 2025 02:30:48 GMT

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