PRN Front Desk/Communication Specialist-Erickson Senior Living

Job Description

Job Title: PRN Front Desk/Communication Specialist

Company: Erickson Senior Living

Location: Novi, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a “PRN Front Desk/Communication Specialist” in Novi, MI, appears to be on the lower end of the spectrum, especially for roles in the healthcare and administrative sectors. According to various salary databases and industry reports, similar positions typically range from $16 to $25 per hour depending on experience, skills, and specific job responsibilities. In metropolitan areas like Novi, which is part of the Detroit metropolitan area, wages are often higher than in more rural regions, reflecting the cost of living and market demand. Therefore, while $15 may be acceptable for entry-level positions or less experienced candidates, it may not be competitive for those with more experience or specialized skills, suggesting that employers may have to offer additional incentives or benefits to attract qualified candidates.

Job description:

Join our team as a Communications Specialist II (Front Desk) at Fox Run Village by Erickson Senior Living, an essential position within our community. In this role, you will serve as the first point of contact for residents, family members, and candidates, setting a welcoming and positive tone for their experience.

Compensation: $15 per hour

What We Offer:

• A commitment to a culture of diversity, inclusion, equity, and belonging, reflecting our mission, vision, and values.
• Comprehensive medical, dental, and vision benefits, which include reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• Generous Paid Time Off (PTO) plans, alongside company-paid volunteer hours for eligible team members in accordance with applicable state laws.
• A 401(k) retirement plan available for all team members aged 18 and over, with a 3% company match.
• Access to onsite medical centers that offer wellness visits and sick care for team members over 18.
• A 30% discount on food and beverages at our onsite dining venues, with additional discounted healthy meal options.
• Opportunities for growth within the company as we expand and open new communities.
• Educational assistance, certification reimbursement, and access to over 6,000 courses via our online learning library, designed to enhance your skills and facilitate professional development.

How You Will Make an Impact:

• Greet, assist, and direct residents, visitors, and staff while efficiently addressing inquiries and concerns.
• Handle emergency calls from residents and staff, dispatching the appropriate personnel and paging on-call physicians as needed in a calm and accurate manner.
• Monitor emergency pull cords for Independent Living residents.
• Track the status of residents involved in various situations, such as hospital transports.
• Maintain an organized resident list, both alphabetically and by apartment.
• Support the maintenance of accurate census information, including hospitalizations and returns, while actively monitoring the status of residents who are away.
• Log all resident packages and notify residents of package pickups, ensuring all mail is dispatched through U.S. Mail daily and sorting and distributing inter-office mail.

What You Will Need:

• A minimum of one year of related experience in a receptionist or front desk capacity.
• Excellent verbal communication skills.
• The ability to manage multiple tasks simultaneously.

Please note that specific state regulations and requirements may apply. These regulations supersede the qualifications outlined in this job description.

Fox Run is a beautiful 108-acre continuing care retirement community located in Novi, Michigan. As part of a growing national network managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and healthcare, we are dedicated to enhancing lives by delivering a vibrant lifestyle, financial stability, and focused health and well-being services for our residents and staff. We value flexibility and work-life balance, providing you with the opportunity to pursue both personal and professional goals while fostering a culture of learning and growth.

Erickson Senior Living and its affiliated communities are proud Equal Opportunity Employers, committed to ensuring a workplace free of unlawful discrimination and harassment based on race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by local, state, or federal law.

Job Posting Date: Wed, 25 Dec 2024 03:30:13 GMT

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