Receptionist/Administrative Assistant-National Railroad Safety Services

West Chester, OH
February 27, 2025
Full Time
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Average Pay*: $15 - $20
*average hourly rate for this position in your area
Deadline date:
$9 - $21

Job Description

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Job Title: Receptionist/Administrative Assistant

Company: National Railroad Safety Services

Location: West Chester, OH

Pay: $18 – 21 per hour

AI Pay Analysis: The hourly rate of $18 to $21 for a Receptionist/Administrative Assistant in West Chester, OH, is generally competitive and aligns with industry standards for this role in the Midwest. According to labor market data and salary surveys, this range is typical for entry-level to mid-level administrative positions in the region, where the cost of living is moderate. While it may be slightly lower than the national average for similar roles, it is appropriate considering local economic conditions and competition for administrative talent. Overall, the offered pay appears to be reasonable within the context of the local job market.

Job description:

The Receptionist/Administrative Assistant will provide essential business support for National Railroad Safety Services by managing correspondence, performing clerical duties, assisting with light maintenance, and handling phone inquiries. This role is pivotal in maintaining efficient office operations and enhancing communication within the organization and with clients.

Required Education:
An Associate degree in business or accounting is preferred, or an equivalent combination of education and experience.

Required Experience:
A minimum of one year of relevant experience is preferred.

Key Success Factors:

  • Accountability: Demonstrate full responsibility for individual contributions and teamwork.
  • Adaptability & Flexibility: Navigate a variety of workplace challenges while transitioning between tasks as needed.
  • Analytical Thinking: Analyze and synthesize information to uncover issues, explore options, and support informed decision-making.
  • Attention to Detail: Exhibit a conscientious, consistent, and thorough approach to achieving quality in assigned tasks.
  • Communication: Effectively convey information and ideas through various media to employees and clients in a clear and concise manner.
  • Customer Service Focus: Deliver exemplary service to both internal and external clients.
  • Decision Making: Identify and understand issues and opportunities, taking appropriate action based on available information and implications.
  • Initiative: Proactively identify tasks that need to be addressed and take action without waiting for direction.
  • Innovativeness: Develop new strategies that enhance quality and efficiency in operations.
  • Knowledge: Demonstrate the ability to navigate relevant regulations and policies effectively.
  • Organization: Maintain materials and records in an orderly and accessible manner.
  • Planning: Prioritize workload effectively to manage time and accomplish assigned tasks efficiently.
  • Stress Tolerance: Maintain stable performance under pressure and in the face of challenges.
  • Teamwork: Foster cooperation and commitment within a team-oriented environment to meet objectives.
  • Thoroughness: Ensure accuracy and completeness in all work assignments.

Job Requirements:

  • Previous front desk experience is preferred but not mandatory.
  • Proficiency in using scanners and managing PDFs is required.
  • Familiarity with Microsoft Office products is essential.
  • A collaborative team player willing to undertake a diverse range of tasks is necessary.

Job Duties:

  • Manage and direct phone calls.
  • Organize, scan, and file documents systematically.
  • Guide visitors to their scheduled appointments.
  • Receive and organize deliveries.
  • Maintain cleanliness in the reception area and kitchen.
  • Organize storage spaces and supply areas.
  • Distribute bulk supplies, such as reams of paper.
  • Handle incoming and outgoing mail.
  • Collaborate effectively within a team environment.
  • Build and maintain strong relationships with internal and external partners.
  • Perform light maintenance tasks.
  • Complete additional assignments as needed.

Work Environment:
This position operates primarily within an office setting.

Physical Demands:

  • Ability to lift and carry up to 30 lbs for a moderate duration.
  • Capability to remain standing for extended periods.

Benefits:

  • Comprehensive Medical, Dental, Vision, and Life Insurance.
  • Short-Term and Long-Term Disability Insurance.
  • Paid Vacation and Holidays.
  • 401(k) Retirement Plan.

Safety Commitment:
All employees are expected to prioritize safety in their day-to-day activities at National Railroad Safety Services, Inc. (NRSS). Commitment to safe practices is paramount, as no task is so important that it cannot be done safely. By placing safety at the forefront, we protect our employees, clients, and communities, cementing our status as a leader in safety within the railroad industry.

Closing Statement:
National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Candidates selected for this position must successfully pass pre-employment background checks, drug/alcohol testing, and any required training.

Job Posting Date: Thu, 06 Feb 2025 23:45:37 GMT

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