Receptionist-Appledorn Assisted Living Center South

Job Description

Job Title: Receptionist

Company: Appledorn Assisted Living Center South

Location: Holland, MI

Pay: $14.5 – 16.5 per hour

AI Pay Analysis: The hourly rate of $14.50 to $16.50 for a receptionist position in Holland, MI, appears to be somewhat competitive but may be on the lower end of the scale for similar roles in the region. According to various salary data sources, the typical pay range for receptionists in Michigan generally falls between $15 to $20 per hour, depending on factors such as experience, industry, and specific job responsibilities. While the offered rate is in line with entry-level positions, those with experience or specialized skills may expect higher compensation, suggesting that the pay could potentially be adjusted to attract more qualified candidates and align more closely with prevailing industry standards.

Job description:

Full-Time Receptionist

Qualifications: The ideal candidate will possess exceptional interpersonal relationship skills and the ability to engage effectively with a diverse range of individuals. Considerable initiative and sound judgment are essential. Proficiency in word processing and clerical tasks, along with a pleasant phone demeanor and welcoming greeting skills, is required. A sympathetic attitude toward the care of the elderly, as well as the capacity to read, write, and follow directions, is crucial. Maturity to handle the job’s demands effectively is also expected.

Scope and Purpose: The Receptionist acts as an ambassador for the living center within the community and provides support to the Administrator in fulfilling the overarching administrative responsibilities associated with the property. All tasks will be performed in alignment with the ethos of this living center.

Duties and Responsibilities:

1. Serve as a goodwill ambassador to all who visit the living center.
2. Answer and screen incoming telephone calls courteously and professionally, routing calls and taking messages as necessary.
3. Forward messages via email to managers, supervisors, and medication technicians, while holding written messages for staff during their breaks.
4. Greet visitors warmly and professionally, ensuring they sign in at the reception desk and notifying residents of their guests. Provide visitors with instructions per residents’ requests.
5. Supply basic information about the living center, including brochures and informational packets, to individuals seeking details about our services.
6. Sort and distribute mail on the same day it is received.
7. Maintain records and statistics pertaining to inquiries received.
8. Assemble and sustain a stock of inquiry packets, move-in packets, employee orientation packets, and other folders as directed.
9. Prepare name tags for resident door pockets and for new employees as instructed.
10. Manage the inventory of office supplies in the workroom and submit a list of needed items to the Office Manager or Community Relations Liaison.
11. Prepare event notices for dissemination, coordinating with the Housekeeping Supervisor or Community Relations Liaison for posting. Create and print invitations and daily event notices for table tents.
12. Conduct pre-screening questions and assist interviewees with completing paperwork, subsequently providing the information to the Resource Manager.
13. Type and post weekly menus.
14. Perform data entry for the ECP as directed.
15. Enter work orders into the computer system.
16. Adhere to all policies, procedures, and practices outlined in the Heritage Property Management Operations Manual, maintaining compliance with state and local licensing regulations, as well as federal and state fair housing guidelines.
17. Monitor the activity in the front lobby regarding comings and goings.
18. Ensure a clean and orderly workspace is maintained.

Hourly Range: $14.50 – $16.50

Job Posting Date: Fri, 28 Mar 2025 23:24:19 GMT

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