Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: Port Huron, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a receptionist role in Port Huron, MI, is generally below the competitive standard for this position. As of 2023, the average hourly wage for receptionists in Michigan tends to range from $16 to $20, with variations based on experience, specific industry, and additional responsibilities. Given the cost of living and the average wage rates in the area, $15 may attract candidates but could lead to higher turnover or difficulty in attracting qualified applicants, indicating that this rate might not align with industry expectations for retaining talent in the long term.

Job description:

Ready to take your career to new heights? JARS Cannabis is seeking an engaging and professional Receptionist to join our innovative team. At JARS Cannabis, we transcend the conventional cannabis retail experience. Our culturally inspired organization is dedicated to reshaping societal narratives surrounding cannabis, while focusing on community empowerment and fostering an inclusive workplace that celebrates the synergy of cannabis with creativity, community, and collaboration.

We are committed to a progressive approach that aims to deliver the highest quality products and services to our customers and the communities we serve. Our motivated team of knowledgeable experts is dedicated to making cannabis integration accessible and seamless for all lifestyles.

What We Are Looking For:
We seek a friendly, tech-savvy, and organized individual who excels at multitasking and thrives in a dynamic environment. As the first point of contact for our customers, you will play a pivotal role in ensuring that their experience begins on a positive note. The Receptionist is responsible for checking in new and existing patients in compliance with state and CRA requirements, creating patient profiles, and providing general assistance as needed. Successful candidates will undergo mandatory training through our pioneering JARS University, which includes both virtual and in-person education at our mock-store training facility. This training ensures our staff is thoroughly prepared in JARS’ policies, procedures, and company culture.

Key Responsibilities:

• Verify customer’s legal age requirements and register new customers in the POS system while efficiently scanning returning customers.
• Check customer purchasing allotments through the POS system during check-in.
• Promote the JARS brand and generate excitement about shopping at our location.
• Welcome guests and customers into the store with a friendly, upbeat demeanor.
• Use appropriate greetings and salutations for all customers consistently.
• Assist with curbside and online orders as needed.
• Answer calls with professionalism and proper phone etiquette.
• Provide customers with accurate information regarding products, store hours, promotions, and more.
• Emphasize the benefits of the JARS Loyalty Program, special campaigns, and events.
• Attend each scheduled shift punctually and presentable.
• Communicate effectively with budtenders regarding order completion updates.
• Create personable and memorable experiences for all patrons.
• Ensure compliance with Michigan & CRA regulations at all times.
• Perform opening, mid-day, and closing tasks and maintain the reception area.
• Support store management with administrative tasks as required.
• Adhere to all applicable laws, regulations, policies, and protocols consistently.
• Monitor customer queues effectively.
• Keep all online and printed menus up-to-date with daily offerings.

Requirements:

• Minimum of 1 year of customer service experience in retail, sales, or hospitality.
• At least 1 year of administrative experience or prior Front Desk Receptionist role.
• Strong attention to detail, organizational skills, multitasking ability, and follow-up skills.
• Excellent customer service and communication capabilities.
• Ability to work collaboratively as part of a team.
• Must be 21 years of age or older.
• High school diploma or General Education Diploma (GED) is required.

Work Environment/Physical Demands:

• The role requires some standing, bending, stooping, and stretching.
• Ability to operate a computer, POS system, and other office equipment.
• Work is typically performed in a fast-paced retail cannabis dispensary.
• Frequent interaction with patients and staff.
• Requires availability to work varied hours, including nights, weekends, holidays, and events as needed.

Why JARS Cannabis?
At JARS Cannabis, we pride ourselves on being more than just a retailer; we are a community. Our core values—Inclusivity, Daring, Nimbleness, Playfulness, and Grit—lie at the heart of our operations and shape our unique culture.

• Inclusive: We create a welcoming environment for all, celebrating diverse perspectives and fostering an inclusive culture where everyone is valued.
• Daring: We embrace bold ideas and innovative approaches, pushing boundaries to remain leaders in the industry.
• Nimble: We thrive in the dynamic cannabis landscape, remaining agile and adaptive, eager to seize new opportunities for growth and improvement.
• Playful: We believe in having fun at work, encouraging our team members to express their authentic selves while enjoying their journey.
• Gritty: Our dedication to hard work and resilience is what drives our success; we take pride in our commitment to getting the job done.

Join Us!
If you are passionate about cannabis and seek to be part of a team that values inclusivity, innovation, agility, joy, and hard work, JARS Cannabis is the ideal place for you. We offer a supportive and dynamic work environment where you can advance your career and make a significant impact.

Apply today and become a valued member of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (available for full-time employees)
• 401(k) Plan
• Paid Time Off
• Employee Discounts
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Life Insurance
• Paid Personal Significance Time
• Opportunities for Paid Volunteering
• Holiday Pay
• Bereavement Leave
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour shifts
• 8-hour shifts
• Holidays
• Monday to Friday
• Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment decisions are based on qualifications, merit, and business need.

Job Posting Date: Fri, 14 Feb 2025 23:09:15 GMT

Apply now!