Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: Battle Creek, MI

Pay: $15 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $15 for a Receptionist position in Battle Creek, MI, is generally considered below the competitive average. According to various salary sources, the typical pay for receptionists in Michigan ranges from approximately $14 to $18 per hour, with many positions in urban areas or those requiring specialized skills offering higher wages. Factors such as experience, company size, and specific job duties can influence pay, but $15 per hour may not attract a diverse candidate pool in today’s labor market, where many employers are raising wages to compete for talent. Therefore, for enhanced competitiveness and to align with industry standards, increasing the hourly rate might be advisable.

Job description:

Ready to elevate your career path to a new all-time high?

At JARS Cannabis, we go beyond being a conventional cannabis brand and retailer; we are a culturally inspired organization dedicated to reshaping the narratives surrounding cannabis, one community at a time. Our mission is to empower the next generation of leaders within the industry while fostering an inclusive workplace that celebrates the intersection of cannabis, creativity, community, and collaboration.

By implementing a progressive approach, we provide only the highest quality products and services to our customers and the communities we serve. We strive to set new standards of professional excellence in cannabis retail, and our highly motivated team is composed of knowledgeable experts committed to making the integration of cannabis into any lifestyle seamless and accessible.

What We Are Looking For:

We seek a friendly, tech-savvy, and highly organized individual who excels at multitasking and thrives in a dynamic environment. In the role of Receptionist, you will serve as the first point of contact for our customers, ensuring that each guest’s experience is exceptional from the moment they enter our store. The responsibilities of the Receptionist include checking in new and existing patients in accordance with state and CRA requirements, creating patient profiles, and providing general assistance as needed. The successful candidate will also participate in mandatory training through our innovative JARS University, conducted both virtually and in-person at our mock-store training facility to ensure thorough understanding of our policies, procedures, and company culture.

Job Duties:

• Verify customer legal age requirements, register new customers in the POS system, and scan returning customers.
• Check customer purchasing allotments through the POS system upon check-in.
• Promote the JARS brand and generate excitement among customers about shopping at our location.
• Welcome guests and customers with a positive, upbeat, and friendly demeanor.
• Use appropriate greetings and salutations for all customers at all times.
• Assist with curbside and online orders as needed.
• Respond to phone inquiries with professionalism and proper etiquette.
• Provide customers with information regarding products, store hours, location, daily specials, website address, and more.
• Highlight the JARS Loyalty Program, campaigns, events, daily texts, etc.
• Arrive for each scheduled shift promptly and in a presentable manner.
• Communicate order completion updates to budtenders.
• Create personable and memorable experiences for all store patrons.
• Maintain compliance with Michigan regulations and CRA standards at all times.
• Execute opening, mid-day, and closing tasks, and ensure general upkeep of the reception area.
• Assist store management in various administrative capacities as required.
• Adhere consistently to all applicable laws, regulations, policies, compliance, and protocols.
• Monitor customer queues effectively.
• Keep all online and paper menus updated with daily offerings.

Requirements:

• A minimum of 1 year of customer service experience within a retail, sales, and/or hospitality environment.
• At least 1 year of prior experience in an administrative and/or Front Desk Receptionist role.
• Strong attention to detail, organization, multitasking, and follow-up skills are essential.
• Excellent customer service and communication skills.
• Ability to work collaboratively as a team member.
• Must be 21 years of age or older.
• A high school diploma or General Education Diploma (GED) is required.

Work Atmosphere/Physical Demands:

• Requires some standing and bending, stooping, and stretching.
• Ability to operate a computer, POS system, and other office equipment.
• The work environment is generally fast-paced, within a retail cannabis dispensary.
• Frequent contact with patients and staff is expected.
• Availability to work varied hours/days, including nights, weekends, holidays, and occasional events.

Why JARS Cannabis?
At JARS Cannabis, we pride ourselves on being more than just a retailer—we are a community. Our core values of Inclusivity, Daring, Nimbleness, Playfulness, and Grit drive every aspect of our work and contribute to our success.

• Inclusive: We are dedicated to creating a welcoming environment for all. Our diverse team celebrates the unique perspectives and backgrounds of each member and is committed to fostering a culture where everyone feels valued and respected.

• Daring: We embrace innovation and explore new ideas to remain at the forefront of the industry. If you possess a bold vision and a passion for creativity, we invite you to join us.

• Nimble: In the fast-paced and evolving cannabis industry, agility is key. Our team is ready to adapt and seize new opportunities, continuously seeking ways to improve and thrive.

• Playful: We believe that work should be enjoyable. Our playful spirit is reflected in our vibrant store environments and our approach to customer service. We encourage team members to bring their authentic selves to work and enjoy the process.

• Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hardworking individuals who are consistently willing to roll up our sleeves and deliver results.

Join Us!
If you are passionate about cannabis and seek to be part of a forward-thinking team that values inclusivity, innovation, agility, fun, and dedication, JARS Cannabis is the perfect fit for you. We provide a supportive and dynamic work environment where you can grow your career and make a meaningful impact.

Apply today to become a valued member of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program.
• Health, Dental & Vision Insurance (for full-time employees only).
• 401(k) Plan.
• Paid Time Off.
• Employee Discount.
• Monthly Bonus Incentives.
• Opportunities for Internal Growth.
• Life Insurance.
• Personal Significance Time.
• Paid Volunteering Opportunities.
• Holiday Pay.
• Bereavement Leave.
• Paid Paternity Leave.

Job Types: Full-time, Part-time

Schedule:

• 10-hour shifts.
• 8-hour shifts.
• Holidays.
• Monday to Friday.
• Weekend availability.

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other legally protected basis. All employment decisions are made based on qualifications, merit, and business needs.

Job Posting Date: Sat, 22 Feb 2025 23:53:08 GMT

Apply now!