Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: Port Huron, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a receptionist role in Port Huron, MI, is generally below the national average, which typically ranges from $16 to $20 per hour, depending on experience and specific duties. In Michigan, the average hourly wage for receptionists tends to be around $16 to $18, which indicates that $15 may not be competitive, especially considering the cost of living and local labor market conditions. While entry-level positions may start at or near this rate, more experienced receptionists or those with specialized skills often earn higher wages. Overall, the offered rate of $15 may attract some applicants, but it might lead to higher turnover or difficulty in retaining qualified candidates in a competitive job market.

Job description:

Ready to elevate your career path to new heights? JARS Cannabis transcends the typical cannabis brand and retailer; we are a culturally inspired organization dedicated to reshaping the narratives surrounding cannabis, one community at a time. Our mission is to empower the future leaders of the cannabis industry while fostering an inclusive workplace that celebrates the intersection of cannabis with creativity, community, and collaboration.

We adopt a progressive approach to deliver the highest quality products and services to our customers and the communities we serve. Aspiring to establish a new standard of professional excellence in cannabis retail, our motivated team consists of knowledgeable experts committed to seamlessly integrating cannabis into diverse lifestyles.

What We Are Looking For:
We seek an individual who is friendly, tech-savvy, organized, adept at multitasking, and capable of thriving in a fast-paced environment. As a Receptionist, you will serve as the primary point of contact for our customers, ensuring that their experience from the moment they enter the store is exceptional. Responsibilities include checking in both new and existing patients in compliance with state and CRA regulations, creating patient profiles, and offering general assistance as needed. The successful candidate will also undergo mandatory training at our innovative JARS University, which includes both virtual and in-person sessions to ensure comprehensive understanding of JARS’ policies, procedures, and culture.

Key Responsibilities:

• Verify customers’ legal age requirements, register new customers in the POS system, and process returning customers.
• Check customer purchasing limits through the POS system at check-in.
• Promote the JARS brand and stimulate customer excitement about shopping at our location.
• Welcome guests and customers with a positive, upbeat, and friendly demeanor.
• Communicate appropriate greetings and salutations to all customers consistently.
• Assist with curbside and online orders as needed.
• Answer incoming calls with professionalism and proper phone etiquette.
• Provide customers with information regarding products, store hours, location, daily specials, website details, and more.
• Highlight the JARS Loyalty Program and communicate campaigns, events, daily texts, etc.
• Arrive on time and presentable for each scheduled shift.
• Communicate updates to budtenders regarding order completion.
• Create personable and memorable experiences for all patrons.
• Ensure compliance with Michigan & CRA regulations at all times.
• Perform opening, mid-day, and closing tasks, along with maintaining the reception area.
• Support store management administratively as required.
• Adhere to all applicable laws, regulations, policies, compliance, and protocols at all times.
• Monitor customer queues consistently.
• Keep all online and paper menus updated with daily offerings.

Requirements:

• Minimum of 1 year of customer service experience in a retail, sales, or hospitality environment.
• At least 1 year of previous administrative and/or Front Desk Receptionist experience.
• Strong attention to detail, organization, multitasking, and follow-up abilities.
• Exceptional customer service and communication skills.
• Ability to work cooperatively as part of a team.
• Must be at least 21 years of age.
• A high school diploma or General Education Diploma (GED) is required.

Work Atmosphere/Physical Demands:

• Position involves standing, bending, stooping, and stretching.
• Ability to operate a computer, POS system, and other office equipment is necessary.
• Work is generally performed in a fast-paced retail cannabis dispensary.
• Frequent contact with patients and staff is expected.
• Availability to work varied hours, including evenings, weekends, holidays, and occasional events is required.

Why JARS Cannabis?
At JARS Cannabis, we pride ourselves on being more than just a retailer – we are a community. Our core values of Inclusivity, Daring, Nimbleness, Playfulness, and Grit are fundamental to our operations:

• Inclusive: We are committed to creating a welcoming environment for everyone, celebrating the unique perspectives and backgrounds of our diverse team.
• Daring: We embrace risks and innovative approaches to stay ahead in the industry. If you possess a bold vision and a passion for creativity, you’ll thrive here.
• Nimble: Our agile team adapts to the ever-changing cannabis industry, always ready to pivot and seize new opportunities.
• Playful: We believe work should be enjoyable, reflected in our vibrant store environments and personalized customer service. We encourage authenticity and joy in the workplace.
• Gritty: Achieving success in the cannabis industry requires resilience and determination, and our team exemplifies these qualities through hard work.

Join Us!
If you are passionate about cannabis and wish to be part of a team that values inclusivity, innovation, agility, fun, and dedication, JARS Cannabis is the ideal place for you. We offer a supportive and dynamic work environment that encourages career advancement and enables you to make a meaningful impact.

Apply today to become part of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (for full-time employees)
• 401(k) Plan
• Paid Time Off
• Employee Discounts
• Monthly Bonus Incentives
• Opportunities for Internal Growth
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Pay
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour shifts
• 8-hour shifts
• Holidays
• Monday to Friday
• Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other legally protected category. All employment decisions are made based on qualifications, merit, and business needs.

Job Posting Date: Fri, 04 Apr 2025 22:46:55 GMT

Apply now!