Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: New Buffalo, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a receptionist position in New Buffalo, MI, is generally considered low compared to industry standards. As of late 2023, the average hourly wage for receptionists in Michigan typically falls between $16 to $20 per hour, depending on factors such as experience, specific employer, and local demand. While the cost of living in New Buffalo may be lower than in larger metropolitan areas, the offering of $15 per hour might not be competitive enough to attract quality candidates, especially given that many employers are seeking to provide more appealing compensation packages in today’s labor market. Therefore, this rate could be seen as insufficient to meet both industry standards and the demands of the local workforce.

Job description:

Ready to elevate your career to new heights?

At JARS Cannabis, we transcend the conventional boundaries of cannabis branding and retail. Our culturally inspired organization is on a mission to reshape the narratives surrounding cannabis within our communities. We are dedicated to empowering emerging leaders in the industry while fostering an inclusive workplace environment that celebrates the fusion of cannabis with creativity, community, and collaboration.

With a forward-thinking approach, we are committed to providing our customers and the communities we serve with the highest quality products and services. In our pursuit to establish a new benchmark of professional excellence in cannabis retail, our motivated team comprises knowledgeable experts who facilitate the seamless integration of cannabis into various lifestyles.

If this resonates with you, we encourage you to reach out!

What We Are Looking For:

We are in search of an individual who is friendly, technologically adept, organized, proficient at multitasking, and can thrive in a fast-paced environment. As a Receptionist, you will serve as the first point of contact for our customers; thus, creating an exceptional experience from the moment they enter our store is essential. This role involves checking in new and existing patients in compliance with state and CRA regulations, creating patient profiles, and providing general assistance as needed. The successful candidate will also undergo mandatory training through our innovative JARS University, which includes virtual and in-person training at our mock-store facility to ensure thorough understanding of JARS’ policies, procedures, and company culture.

Job Duties:

• Verify customers’ age requirements, register new customers in the POS system, and scan returning customers.
• Check customer purchasing allotments through the POS system upon check-in.
• Promote the JARS brand and engage customers about the shopping experience at our location.
• Welcome guests and customers into the store with enthusiasm, positivity, and friendliness.
• Utilize appropriate greetings and salutations for all customers consistently.
• Assist with curbside and online orders as needed.
• Handle incoming calls with professionalism and appropriate phone etiquette.
• Provide customers with information on products, store hours, location, daily specials, website details, and more.
• Emphasize the JARS Loyalty Program, current campaigns, events, and promotional texts.
• Arrive on time and presentable for each scheduled shift.
• Communicate with budtenders regarding order completion updates.
• Deliver personalized and memorable experiences for all patrons of the store.
• Maintain compliance with Michigan & CRA regulations at all times.
• Perform opening, mid-day, and closing tasks, alongside the general upkeep of the reception area.
• Support store management with administrative tasks as required.
• Adhere consistently to all applicable laws, regulations, policies, and protocols.
• Monitor customer queues at all times.
• Ensure all online and paper menus are up to date with daily offerings.

Requirements:

• A minimum of 1 year of customer service experience in a retail, sales, or hospitality setting.
• At least 1 year of prior administrative or Front Desk Receptionist experience.
• Strong attention to detail, organization, multitasking, and follow-up skills.
• Exceptional customer service and communication abilities.
• Ability to collaborate effectively as a team member.
• Must be 21 years of age or older.
• High school diploma or General Education Diploma (GED) is required.

Work Atmosphere/Physical Demands:

• Requires some standing, bending, stooping, and stretching.
• Ability to operate a computer, POS system, and other office equipment.
• Work will primarily occur in a fast-paced retail cannabis dispensary environment.
• Frequent interaction with patients and staff is expected.
• Availability to work varied hours, including nights, weekends, holidays, and occasional events.

Why JARS Cannabis?
At JARS Cannabis, we take pride in being more than just a retailer; we are a vibrant community. Our core values of Inclusivity, Daring, Nimbleness, Playfulness, and Grit permeate every aspect of our culture.

• Inclusive: We strive to create a welcoming environment for all, celebrating diverse perspectives and backgrounds while fostering an inclusive culture.
• Daring: We embrace risk-taking and innovation, consistently exploring new ideas to stay ahead in the industry.
• Nimble: Our team is agile, adapting to the fast-paced and evolving cannabis landscape, always looking for improvement and growth opportunities.
• Playful: We believe work should be enjoyable, encouraging team members to bring their authentic selves to work and appreciate the journey.
• Gritty: Success in the cannabis industry demands determination and resilience; our dedicated team is committed to hard work and perseverance.

Join Us!
If you are passionate about cannabis and desire to be part of a team that values inclusivity, innovation, agility, fun, and dedication, JARS Cannabis is the perfect place for you. We offer a supportive and dynamic work environment where you can develop your career and make a meaningful impact.

Apply today and become a valued member of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (for full-time employees)
• 401(k) Plan
• Paid Time Off
• Employee Discounts
• Monthly Bonus Incentives
• Opportunities for Internal Growth
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Time Pay
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour and 8-hour shifts
• Holidays
• Monday to Friday
• Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other legally protected basis. All employment decisions are made based on qualifications, merit, and business needs.

Job Posting Date: Tue, 01 Apr 2025 22:09:27 GMT

Apply now!