Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: New Buffalo, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a Receptionist position in New Buffalo, MI, is relatively competitive but may be on the lower end of the spectrum. According to data from various employment resources, the average hourly wage for receptionists in the United States typically ranges from $15 to $20, depending on experience and specific job responsibilities. In smaller markets like New Buffalo, wages can sometimes be lower due to cost of living variations, but given the increasing demand for administrative roles and wage growth trends, this rate may not be fully aligned with industry standards. Therefore, while $15 may be acceptable in certain budget contexts, it could deter qualified candidates looking for more competitive compensation.

Job description:

Ready to take your career to new heights? JARS Cannabis is not just a typical cannabis brand; we are a culturally inspired organization committed to reshaping the prevailing narratives surrounding cannabis—one community at a time. Our mission is to empower the future leaders of the industry while fostering an inclusive workplace that celebrates the intersection of cannabis with creativity, community, and collaboration.

We take a progressive approach to deliver the highest quality of products and services to our customers and the communities we proudly serve. Our driven team is composed of knowledgeable experts dedicated to making the integration of cannabis into any lifestyle seamless and accessible.

What We Are Looking For:

We seek a friendly, tech-savvy, and organized individual with excellent multitasking abilities, capable of thriving in a dynamic environment. As a Receptionist, you will serve as the first point of contact for our customers, creating a welcoming atmosphere and ensuring an exceptional customer experience from the moment they enter our store. This role includes responsibilities such as checking in new and existing patients in accordance with state and CRA regulations, creating patient profiles, and providing assistance as needed. The successful candidate will also participate in mandatory training through our pioneering JARS University, delivered both virtually and in-person at our mock-store training facility, to ensure a comprehensive understanding of JARS’ policies, procedures, and company culture.

Job Duties:

• Verify legal age requirements of customers, register new customers in the POS system, and scan returning customers
• Check customer purchasing limits through the POS system upon check-in
• Promote the JARS brand and enhance customer excitement about shopping with us
• Greet guests and customers warmly with a positive and friendly demeanor
• Use appropriate greetings and salutations with all customers consistently
• Assist with curbside and online orders as necessary
• Answer phone inquiries with professionalism and courtesy
• Provide customers with information regarding products, store hours, location, daily specials, website details, and more
• Emphasize the JARS Loyalty Program and related campaigns, events, and promotions
• Arrive on time for each scheduled shift in a presentable manner
• Communicate updates on order completions to budtenders
• Create memorable experiences for all patrons
• Maintain compliance with Michigan and CRA regulations at all times
• Execute opening, mid-day, and closing tasks, along with general upkeep of the reception area
• Support store management in administrative tasks as required
• Adhere to all applicable laws, regulations, policies, and protocols consistently
• Monitor customer queues effectively
• Ensure all online and paper menus are current with daily offerings

Requirements:

• A minimum of 1 year of customer service experience in a retail, sales, and/or hospitality environment
• At least 1 year of previous experience as an Administrative or Front Desk Receptionist
• Strong attention to detail, organizational skills, multitasking abilities, and follow-up capabilities
• Exceptional customer service and communication skills
• Ability to work collaboratively as part of a team
• Must be at least 21 years of age
• A high school diploma or General Education Diploma (GED) is required

Work Atmosphere/Physical Demands:

• Requires some standing, bending, stooping, and stretching
• Ability to operate a computer, POS system, and other office equipment
• Work is performed in a fast-paced retail cannabis dispensary
• Involves frequent interaction with customers and staff
• Availability for varied hours, including nights, weekends, holidays, and special events as needed

Why JARS Cannabis?

At JARS Cannabis, we pride ourselves on being more than just a retailer; we are a thriving community. Our core values—Inclusivity, Daring, Nimbleness, Playfulness, and Grit—drive everything we do.

• Inclusive: We foster a welcoming environment for everyone, celebrating the unique perspectives and backgrounds that each team member brings.
• Daring: We embrace risks and continually explore innovative ideas to maintain our competitive edge in the industry.
• Nimble: Our agile team is ready to adapt to the fast-paced and ever-changing landscape of the cannabis industry.
• Playful: We believe work should be enjoyable, encouraging our team to bring their authentic selves and have fun while serving our customers.
• Gritty: Our determination and resilience ensure our success in this challenging industry.

Join Us!

If you are passionate about cannabis and eager to contribute to a team that values inclusivity, innovation, agility, and hard work, JARS Cannabis is the right place for you. We provide a supportive and dynamic work environment where you can grow your career and make a meaningful impact.

Apply today and become part of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (for full-time employees)
• 401(k) Plan
• Paid Time Off
• Employee Discounts
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Pay
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour shifts
• 8-hour shifts
• Weekends, holidays, and varied availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law. All employment decisions are made based on qualifications, merit, and business needs.

Job Posting Date: Sun, 26 Jan 2025 23:41:03 GMT

Apply now!