Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: Utica, MI

Pay: $15 per hour

AI Pay Analysis: As of 2023, an hourly rate of $15 for a receptionist role in Utica, MI, is somewhat below the competitive market average, which typically ranges between $15 to $20 per hour depending on factors such as experience, specific job duties, and the employing company. While $15 may be on the lower end for entry-level positions, it may be slightly more competitive for part-time roles or in smaller organizations. However, considering inflation and cost of living increases, this rate does not fully align with industry standards, especially if the position requires additional skills or responsibilities beyond basic reception tasks.

Job description:

Ready to elevate your career to a new all-time high? JARS Cannabis is not just another cannabis brand and retailer; we are a culturally inspired organization dedicated to reshaping the narratives surrounding cannabis, one community at a time. Our mission is to empower the future leaders of our industry while fostering an inclusive workplace that celebrates the intersection of cannabis, creativity, community, and collaboration.

With a progressive approach, we strive to deliver the highest quality products and services to our customers and the communities we serve. Our dedicated team consists of knowledgeable experts committed to seamlessly integrating cannabis into daily lifestyles.

What We Are Looking For:

We seek an individual who embodies friendliness, tech-savviness, organizational skills, and the ability to multitask effectively in a fast-paced environment. As a Receptionist, you will serve as the first point of contact for our customers, making it essential to create a positive and memorable experience from the moment they enter our establishment. The role involves checking in new and existing patients in compliance with state and CRA requirements, creating patient profiles, and providing assistance wherever needed. The ideal candidate will undergo mandatory training through our innovative JARS University, combining virtual and in-person sessions at our mock-store training facility to ensure comprehensive understanding of our policies, procedures, and company culture.

Key Responsibilities:

• Verify customer eligibility and register new customers in the POS system, while efficiently managing returning customer check-ins.
• Check customer purchasing limits via POS system at check-in.
• Promote the JARS brand enthusiastically and create excitement around our offerings.
• Greet guests and customers with a friendly and upbeat demeanor at all times.
• Utilize proper greetings and salutations consistently.
• Assist with curbside and online orders as needed.
• Manage phone inquiries with professionalism and appropriate etiquette.
• Furnish customers with product information, store hours and location, daily specials, the website address, and more.
• Highlight the JARS Loyalty Program and various campaigns, events, and promotions.
• Ensure timely and presentable attendance at each scheduled shift.
• Communicate order completion updates to budtenders.
• Create personable and memorable experiences for all patrons.
• Adhere to all Michigan & CRA compliance regulations at all times.
• Perform opening, mid-day, and closing tasks, maintaining the reception area’s general upkeep.
• Support store management in an administrative capacity as required.
• Comply with all applicable laws, regulations, policies, and protocols at all times.
• Monitor customer queues consistently.
• Maintain all online and physical menus to reflect daily offerings.

Requirements:

• A minimum of 1 year of customer service experience in a retail, sales, or hospitality environment.
• At least 1 year of previous administrative and/or Front Desk Receptionist experience.
• Strong attention to detail, organizational skills, and the ability to juggle multiple tasks.
• Excellent customer service and communication skills.
• A cooperative team player.
• Must be 21 years of age or older.
• High school diploma or General Education Diploma (GED) required.

Work Environment/Physical Demands:

• The position requires some standing, bending, stooping, and stretching.
• Ability to operate a computer, POS system, and other office equipment.
• Work is typically performed in a fast-paced retail cannabis dispensary setting.
• Frequent interaction with patients and team members.
• Availability to work varied hours/days, including nights, weekends, holidays, and occasional special events.

Why JARS Cannabis?

At JARS Cannabis, we pride ourselves on being more than simply a retailer; we are a community. Our core values — Inclusivity, Daring, Nimbleness, Playfulness, and Grit — are fundamental to our operations and culture.

• Inclusive: We strive to create a welcoming environment for all, celebrating the diverse backgrounds and perspectives of our team members.
• Daring: We embrace risk-taking and push the boundaries of innovation within the industry. If you possess a bold vision and a creative spirit, you will thrive here.
• Nimble: In the ever-evolving cannabis landscape, adaptability is key. Our team is agile and always ready to seize new opportunities.
• Playful: We believe that work should be enjoyable, enriched by a vibrant store atmosphere and a customer-focused approach.
• Gritty: Success requires determination and resilience. Our team exemplifies hard work and a commitment to getting the job done right.

Join Us!

If you are passionate about cannabis and wish to be part of a team that values inclusivity, innovation, agility, fun, and diligence, JARS Cannabis is the ideal place for you. We offer a supportive and dynamic work environment where you can develop your career and make a significant impact.

Apply today and become part of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Opportunities for Internal Growth
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Time Pay
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour shifts
• 8-hour shifts
• Holidays
• Monday to Friday
• Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business need.

Job Posting Date: Fri, 07 Feb 2025 23:56:21 GMT

Apply now!