Receptionist-Plymouth Physical Therapy Specialists

Job Description

Job Title: Receptionist

Company: Plymouth Physical Therapy Specialists

Location: Wixom, MI

Pay: $11 – 18 per hour

AI Pay Analysis: The hourly rate of $11 – $18 for a receptionist role in Wixom, MI, is generally at the lower end of the spectrum compared to national industry standards. According to various salary data sources, the average pay for receptionists in Michigan typically ranges from $12 to $20 per hour, with urban areas often offering higher wages due to higher living costs and demand for skilled workers. This specific range may be competitive for entry-level positions or in smaller companies, but it may not attract experienced candidates or those in need of higher wages to meet living expenses, particularly in regions with a higher cost of living. Overall, while the pay band might suffice for basic roles, it’s on the lower side of competitive within the wider market context.

Job description:
We are seeking a professional, friendly, and organized front desk receptionist to join our expanding team in South Lyon. In this role, you will be responsible for coordinating all functions essential to ensuring an efficient and productive patient flow throughout the processes of check-in, treatment, and check-out. As the primary point of contact for all non-clinical patient services, your duties will include managing the patient scheduling process, collecting and processing patient payments, maintaining accurate patient charts and electronic medical records, organizing the front desk area, and delivering exceptional customer service to our patients.

Our clinic operates from 6:00 AM to 7:00 PM, and some Saturday shifts may be required.

Key Responsibilities:
– Collect and input new patient demographic information; update existing patient data as necessary to ensure billing accuracy.
– Obtain insurance information in accordance with office policies.
– Verify insurance benefits and secure authorizations as required to facilitate patient services.
– Collect co-pays and outstanding balances in compliance with office policies.
– Review all forms for accuracy and completeness per office standards.
– Schedule patient appointments during the check-out process.
– Manage incoming phone calls and direct them to the appropriate staff members.
– Maintain a clean and orderly waiting area, contributing to the overall patient experience and demonstrating our commitment to quality care.
– Adhere to HIPAA regulations and guidelines, ensuring the highest levels of patient privacy and trust.
– Assist the Director and Practice Manager with additional duties as needed, providing opportunities for professional development within the field of healthcare administration.

Qualifications:
– A minimum of one year of relevant experience in a medical front office is preferred.
– Exceptional telephone communication skills.
– Proficient in Microsoft Word and Excel.
– Previous experience with medical software is an advantage.
– A team-oriented attitude, demonstrating energy and a commitment to excellent customer service.

Additional Information:
We offer a comprehensive benefits package for full-time employees that includes:
– Medical
– Dental
– Vision
– 401(k)
– Paid Time Off and Holidays

The anticipated hourly wage for this position ranges from $11.00 to $18.00, contingent upon various factors such as relevant experience, skills, qualifications, and geographical considerations. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company’s plan.

Job Posting Date: Thu, 06 Feb 2025 23:21:44 GMT

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