Receptionist-Plymouth Physical Therapy Specialists

Job Description

Job Title: Receptionist

Company: Plymouth Physical Therapy Specialists

Location: South Lyon, MI

Pay: $11 – 18 per hour

AI Pay Analysis: The hourly rate of $11 to $18 for a receptionist role in South Lyon, MI appears to be on the lower end of the scale compared to broader industry standards. According to 2023 data, the average hourly wage for receptionists in Michigan generally ranges from $13 to $20 per hour, depending on experience, specific job duties, and the employing organization. In South Lyon specifically, the compensation may vary due to local cost of living and demand for administrative roles. While the proposed rate could attract entry-level candidates, it might not retain experienced receptionists or be competitive compared to higher-paying urban areas. Overall, this rate could be seen as somewhat less competitive within the local market.

Job description:
We are seeking a professional, friendly, and organized front desk receptionist to become a vital member of our expanding team in South Lyon. In this role, you will oversee essential functions that ensure a smooth and productive patient flow throughout the check-in, treatment, and check-out processes. You will act as the primary point of contact for all non-clinical patient services, which includes managing the patient scheduling process, collecting, posting, and depositing patient payments, maintaining patient charts and electronic medical records, organizing the front desk area, and delivering exceptional customer service to our patients.

Our clinic operates from 6:00 AM to 7:00 PM, and availability for some Saturdays may be required.

Key Responsibilities:
– Accurately obtain and enter new patient demographics; update patient information in the computer system as necessary to ensure billing accuracy.
– Collect insurance information in accordance with office policies.
– Verify insurance benefits and obtain required authorizations to facilitate patient service.
– Collect co-pays and outstanding balances following office policies.
– Review all patient forms for accuracy and completeness based on office protocols.
– Schedule patient appointments during the check-out process.
– Manage incoming phone calls and direct them to the appropriate staff members.
– Maintain a clean and orderly waiting area, enhancing the overall patient experience and demonstrating our commitment to quality care.
– Comply with HIPAA regulations and guidelines, safeguarding the privacy and trust of our patients.
– Assist the Director and Practice Manager with additional tasks as needed, providing opportunities for professional growth within the healthcare administration field.

Qualifications:
– A minimum of 1 year of experience in a medical front office setting is preferred.
– Exceptional telephone communication skills.
– Proficiency in Microsoft Word and Excel.
– Previous experience with medical software is advantageous.
– A team-oriented attitude, energetic demeanor, and a strong focus on customer service excellence.

Additional Information:
We offer a comprehensive benefits package for full-time employees, which includes:
– Medical
– Dental
– Vision
– 401(k)
– Paid Time Off and Holidays

The anticipated hourly pay range for this position is $11.00 – $18.00. This range is determined based on various factors, including relevant experience, skills, and geographic considerations. Medical, dental, vision, 401(k), paid time off, and additional benefits are also available, subject to the terms of the company’s plan.

Job Posting Date: Tue, 04 Feb 2025 23:17:11 GMT

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