Receptionist-Senior Living-Erickson Senior Living

Job Description

Job Title: Receptionist-Senior Living

Company: Erickson Senior Living

Location: Novi, MI

Pay: $15 per hour

AI Pay Analysis: The hourly rate of $15 for a “Receptionist-Senior Living” position in Novi, MI, appears to be on the lower end of the pay scale for such roles, particularly considering the cost of living in the area and the typical responsibilities involved, which often include administrative tasks, customer service, and interaction with residents. According to industry standards, hourly rates for receptionist positions in senior living facilities generally range from $15 to $20, depending on experience and specific job requirements; thus, while $15 might attract entry-level candidates, it may not be competitive for more experienced applicants. To remain appealing and retain quality staff, the employer may need to consider increasing the compensation package or supplementing it with additional benefits.

Job description:

Join our team as a Communications Specialist (Front Desk) at Fox Run Village by Erickson Senior Living, where you will play a vital role in creating a welcoming atmosphere for residents, family members, and prospective candidates. In this position, you will serve as the primary point of contact, setting a positive tone for their experience within our community.

Compensation: Starting at $15 per hour

What We Offer:

• A culture that emphasizes diversity, inclusion, equity, and belonging, aligning with our core mission, vision, and values.
• Comprehensive medical, dental, and vision benefits, which include an annual reimbursement for eligible wellness expenses, personalized health coaching, and telemedicine options.
• Paid Time Off (PTO) plans, along with company-paid volunteer hours for eligible team members, in compliance with applicable state laws.
• A 401(k) plan for team members aged 18 and over, with a company match of 3%.
• Onsite medical centers available for wellness visits and sick care to all team members over 18 years of age.
• A 30% discount on food and beverages at our onsite dining venues, supplemented by additional healthy meal options at discounted prices.
• Opportunities for professional growth as we expand our communities.
• Educational assistance and certification reimbursement, alongside access to over 6,000 courses through our online learning library to enhance current skills and develop new ones.

How You Will Make an Impact:

• Greet and direct residents, visitors, and staff, addressing questions and concerns promptly and effectively.
• Manage emergency calls from residents and staff, dispatching appropriate personnel and paging on-call physicians as needed in a calm and accurate manner.
• Monitor emergency pull cords for Independent Living residents.
• Track the status of residents involved in various situations, such as hospital transports.
• Maintain an organized resident list, sorted alphabetically and by apartment number.
• Assist in keeping accurate census information, noting hospitalizations and deaths, while maintaining a record of residents who are away or returning.
• Log all resident packages and communicate notifications for package pick-ups, ensuring all mail is dispatched through the U.S. Mail at the end of each day, as well as sorting and distributing inter-office mail.

What You Will Need:

• Previous receptionist experience is required.
• Exceptional verbal communication skills.
• Strong ability to multi-task effectively.

Please be aware that specific state regulations and requirements may be applicable and will take precedence over the details outlined in this job description.

Fox Run is a picturesque 108-acre continuing care retirement community located in Novi, Michigan. We are proud to be part of Erickson Senior Living’s expanding national network of communities, recognized as one of the largest and most esteemed providers of senior living and healthcare in the country. At Fox Run, we are dedicated to helping individuals lead fulfilling lives, with a focus on vibrant lifestyles, financial stability, and health and well-being services for both residents and team members. As a member of our team, you will benefit from flexibility and work-life balance while pursuing your personal and professional aspirations. We are committed to providing you with the tools and opportunities necessary for growth and development.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers, dedicated to fostering a workplace free from unlawful discrimination and harassment based on race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by federal, state, or local law.

Job Posting Date: Thu, 10 Apr 2025 01:28:53 GMT

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