Receptionist-U.S. Physical Therapy

Job Description

Job Title: Receptionist

Company: U.S. Physical Therapy

Location: South Lyon, MI

Pay: $11 – 18 per hour

AI Pay Analysis: The hourly rate of $11 – $18 for a Receptionist position in South Lyon, MI, is generally on the lower end of the spectrum when compared to national and regional standards. According to recent data, the average pay for receptionists in Michigan typically ranges from $13 to $20 per hour, with entry-level positions starting around $12. While the offered range provides some flexibility, it may not be competitive for attracting qualified candidates in a market where applicants might expect higher wages, especially when considering the rising cost of living and the value of customer service skills. Therefore, employers may need to consider offering additional benefits or incentives to make this rate more attractive.

Job description:
We are seeking a professional, friendly, and organized front desk receptionist to join our expanding team in South Lyon. In this pivotal role, you will facilitate a seamless and efficient patient flow throughout the processes of check-in, treatment, and check-out. As the primary point of contact for all non-clinical patient services, your responsibilities will include coordinating the patient scheduling process, managing the collection, posting, and depositing of patient payments, and maintaining both patient charts and electronic medical records. You will ensure that the front desk area remains organized while delivering exceptional customer service to our patients.

Our clinic operates from 6:00 AM to 7:00 PM, and you may be required to work some Saturdays.

Key Responsibilities:
– Accurately obtain and enter new patient demographics, updating patient information as necessary within the computer system for precise billing.
– Collect required insurance information in accordance with office policies.
– Verify insurance benefits and obtain necessary authorizations to process patients for services.
– Collect co-pays and outstanding balances as mandated by office policies.
– Review all submitted forms for accuracy and completeness according to office standards.
– Schedule patient appointments at the time of check-out.
– Answer phone calls and direct them to the appropriate staff members.
– Maintain a clean and orderly waiting area, enhancing the overall patient experience and reflecting our dedication to quality care.
– Adhere to HIPAA regulations and guidelines, ensuring the highest level of privacy and trust for our patients.
– Assist the Director and Practice Manager with additional tasks as needed, allowing for personal growth and development within healthcare administration.

Qualifications:
– A minimum of 1 year of experience in a medical front office is preferred.
– Excellent telephone etiquette and communication skills.
– Proficiency in Microsoft Word and Excel.
– Experience with medical software is preferred.
– Must possess a team-oriented attitude, be energetic, and focus on delivering outstanding customer service.

Additional Information:
We offer a comprehensive benefits package for full-time employees, which includes:
– Medical coverage
– Dental coverage
– Vision coverage
– 401(k) plan
– Paid time off and holidays

The anticipated hourly wage for this position ranges from $11.00 to $18.00. This range is influenced by various factors, including relevant experience, knowledge, skills, other qualifications, and geographic considerations. Comprehensive benefits are available, subject to the terms of the Company’s plan.

Job Posting Date: Wed, 05 Feb 2025 04:55:18 GMT

Apply now!