Receptionist-U.S. Physical Therapy

Job Description

Job Title: Receptionist

Company: U.S. Physical Therapy

Location: Novi, MI

Pay: $11 – 18 per hour

AI Pay Analysis: The hourly rate of $11 – $18 for a receptionist role in Novi, MI, is generally on the lower end of the spectrum, particularly in the context of the broader Michigan job market and recent trends. As of 2023, the average hourly pay for receptionists in the United States typically ranges from $15 to $20, depending on experience and specific responsibilities, with higher wages often found in urban areas or for specialized positions. In Novi, which is part of the greater Detroit metropolitan area, the cost of living slightly influences wage expectations; thus, the offered rate may be less competitive compared to similar roles in nearby cities or for candidates with more experience. Overall, while some entry-level candidates might find the pay acceptable, it may deter seasoned professionals seeking fair compensation for their skills and experience.

Job description:

We are looking for a professional, friendly, and organized front desk receptionist to enhance our growing team in South Lyon. In this vital role, you will be responsible for facilitating efficient patient flow between check-in, treatment, and check-out. As the primary non-clinical contact for our patients, your duties will encompass managing the scheduling process, collecting and processing patient payments, maintaining patient charts and electronic medical records, ensuring the front desk area remains organized, and delivering exceptional customer service.

Our clinic operates from 6:00 AM to 7:00 PM, with some Saturday shifts required.

Key Responsibilities:

• Obtain and enter new patient demographics; update patient information in the computer system to ensure accuracy for billing purposes.
• Gather insurance information as dictated by office policies.
• Verify insurance benefits and obtain authorizations as needed for service processing.
• Collect co-pays and balances in accordance with office policies.
• Review forms for accuracy and completeness following office procedures.
• Schedule patient appointments upon check-out.
• Answer phone calls and direct them to the appropriate staff members.
• Maintain a clean and orderly waiting area, contributing to an inviting patient experience and underscoring our commitment to quality care.
• Adhere strictly to HIPAA regulations, assuring the utmost privacy and trust for our patients.
• Assist the Director and Practice Manager with additional tasks as needed, providing opportunities for learning and growth within the healthcare administration field.

Qualifications:

• A minimum of 1 year of experience in a medical front office setting is preferred.
• Excellent telephone communication skills.
• Proficiency in Microsoft Word and Excel is required.
• Familiarity with medical software is preferred.
• A team-oriented attitude, energetic demeanor, and a strong focus on customer service are essential.

Additional Information:
We offer a comprehensive benefits package for full-time employees, which includes:

• Medical
• Dental
• Vision
• 401(k)
• Paid Time Off and Holidays

The anticipated hourly rate for this position ranges from $11.00 to $18.00, determined by several factors such as relevant experience, knowledge, skills, and geographic considerations. Additional benefits, including medical, dental, vision, and 401(k), are available subject to the terms of our Company’s plan.

Job Posting Date: Fri, 07 Feb 2025 04:27:05 GMT

Apply now!