Receptionist-U.S. Physical Therapy

Job Description

Job Title: Receptionist

Company: U.S. Physical Therapy

Location: Wixom, MI

Pay: $11 – 18 per hour

AI Pay Analysis: The hourly rate for a receptionist in Wixom, MI, ranging from $11 to $18 per hour, is generally considered competitive, though it leans towards the lower end of the spectrum. According to the U.S. Bureau of Labor Statistics, as of 2022, the median hourly wage for receptionists was approximately $17, with variations influenced by factors such as experience, education, and the specific industry. While this pay range may align with entry-level positions or smaller businesses, it may be less favorable compared to larger companies or industries that offer higher compensation and benefits. Overall, this rate is on par with or below the national average, indicating that while it may be suitable for some, it might not attract highly experienced candidates in a competitive job market.

Job description:
We are seeking a professional, friendly, and organized Front Desk Receptionist to become an integral member of our growing team in South Lyon. In this role, you will coordinate all essential functions necessary for maintaining efficient and productive patient flow between check-in, treatment, and check-out. As the primary point of contact for all non-clinical patient services, you will manage the patient scheduling process, collect, post, and deposit patient payments, maintain patient charts, and electronic medical records, ensure the front desk area is organized, and deliver exceptional customer service to our patients.

Clinic hours extend from 6:00 AM to 7:00 PM, with occasional Saturday work required.

Key Responsibilities:
– Obtain and enter new patient demographics; update patient information in the computer system as necessary to ensure billing accuracy.
– Collect insurance information in accordance with office policies.
– Verify insurance benefits and obtain authorizations as needed to facilitate patient services.
– Collect co-pays and outstanding balances as dictated by office policies.
– Review all patient forms for accuracy and completeness, adhering to office procedures.
– Schedule patient appointments at the time of check-out.
– Answer telephone calls and correctly transfer them to the appropriate staff.
– Maintain a clean and orderly waiting area, enhancing the overall patient experience and demonstrating our commitment to quality care.
– Adhere to HIPAA regulations and guidelines to ensure the utmost confidentiality and trust for our patients.
– Perform additional tasks to support the Director and Practice Manager as required, creating opportunities for professional growth within healthcare administration.

Qualifications:
– A minimum of 1 year of experience in a medical front office is preferred.
– Exceptional telephone communication skills.
– Proficiency in Microsoft Word and Excel.
– Previous experience with medical software is advantageous.
– A team-oriented mindset, energetic demeanor, and a strong focus on providing excellent customer service.

Additional Information:
We offer a comprehensive benefits package for full-time employees, which includes:
– Medical
– Dental
– Vision
– 401(k)
– Paid Time Off (PTO) and Holidays

The anticipated hourly range for this position is $11.00 to $18.00, determined by various factors such as relevant experience, knowledge, skills, job-related qualifications, and geographic location. Additional benefits are available per the terms of the company’s plan.

Job Posting Date: Fri, 07 Feb 2025 02:36:27 GMT

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