Registered Manager Local Specialty-Walgreens

Job Description

Job Title: Registered Manager Local Specialty

Company: Walgreens

Location: Farmington Hills, MI

Pay: $128310 – 188370 per year

AI Pay Analysis: The annual salary range of $128,310 to $188,370 for a “Registered Manager Local Specialty” in Farmington Hills, MI, translates to an hourly rate of approximately $61.67 to $90.59, which is competitive and aligns well with industry standards for similar managerial positions in healthcare and specialty service sectors. Generally, salaries for registered managers can vary significantly based on factors like experience, the specific specialty, and local market conditions. Given the cost of living in Michigan and the responsibilities typically associated with registered managerial roles, this compensation package appears to be attractive, potentially exceeding the national average, especially for specialized management positions.

Job description:

Responsible for directing the operations of a Walgreens Local Specialty Pharmacy, with a key responsibility for enhancing unit sales, profitability, and overall image through the effective management and protection of store assets. This includes the selective hiring, training, and development of personnel, as well as ensuring excellent service delivery to customers. The role involves building strong relationships, managing the clinical oversight of patients, and driving business growth at the location. Additionally, the incumbent will execute the duties of the Pharmacy Manager during their absence.

Customer Experience

• Guarantees that store personnel provide welcoming service and accurate information while ensuring a courteous, friendly, and efficient experience for customers.
• Addresses customer inquiries and complaints, striving to enhance the overall image of the pharmacy department while responding to the unique needs of customers as required.

Patient/Clinical Management

• Collaborates with healthcare providers to assess the suitability of therapy and educates patients on medication administration, expected outcomes, side effect management, and adherence importance. Conducts regular follow-ups with patients during refill periods.
• Enrolls patients in clinical management programs and oversees their participation, ensuring eligibility and completion of necessary documentation for assistance programs, such as the Chronic Disease Fund.
• Ensures team compliance with documentation practices in the relevant healthcare management systems and adheres to all regulatory requirements concerning billing and claims submission, including for government-sponsored healthcare programs.

Operations

• Works alongside the Pharmacy Manager to optimize pharmacy operations, ensuring efficiency in scheduling, customer service, and inventory management while maintaining a comprehensive understanding of pharmacy functions.
• Manages store operations across front-end and pharmacy departments.
• Enhances prescription volume and pharmacy sales through accurate prescription filling and high-quality service to all stakeholders, including patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
• Provides oversight to ensure compliance with relevant regulations and internal controls governing pharmacy practices, including those mandated by federal and state laws and contractual obligations with payers and manufacturers.
• Maintains compliance with all pharmacy laws and company policies, ensuring the integrity of records and timely reporting of required data.
• Implements asset protection measures to mitigate profit loss and enhances the store’s maintenance and appearance to ensure a safe and welcoming environment for customers and staff.
• Manages cash control processes, including register readings and daily cash reports, and ensures proper functioning of pharmacy systems and equipment.
• Identifies third-party pharmacy business opportunities and prompts timely resolution of payment rejections.
• Oversees inventory management, including selecting and ordering merchandise and managing stock levels.

Daily Planning and Execution

• Schedules staff to ensure adequate coverage across all operational areas and facilitates effective organization through hiring, work scheduling, and delegation of responsibilities.
• Coordinates the daily scheduling of pharmacy department activities.

Business Performance Management

• Prepares and submits necessary reports and records as required by the organization and government entities.

Business Planning

• Develops and implements strategies to grow the business within Walgreens, pursuing market share expansion opportunities at the site level, and collaborates with internal teams to strengthen relationships with health systems.

People & Performance Management

• Fosters a high-performance culture by enhancing employee morale, addressing grievances in a timely manner, and utilizing the company’s Constructive Discipline policies for employee management where necessary.
• Ensures compliance with equal employment opportunity standards and upholds workplace policies to prevent harassment and retaliation.
• Plans and schedules staffing in alignment with budgetary guidelines, managing payroll and overtime effectively.
• In conjunction with or in the absence of the RXMO, supervises pharmacy team members to ensure adherence to company policies and procedural compliance.
• Ensures all pharmacy staff are properly licensed and trained on contractual obligations regarding clinical management, data reporting, and inventory practices.
• Enforces company policies consistently to maintain regulatory compliance.

External Basic Qualifications

• Bachelor of Science in Pharmacy or PharmD from an accredited institution.
• A current pharmacist license in the relevant state or a commitment to obtain one before the start date.
• Minimum of one year of pharmacy experience in prescription filling, verification, and operations, with a strong understanding of insurance systems and legal compliance.
• Demonstrated knowledge of state and federal controlled substance laws through relevant dispensing activities.
• No recent written disciplinary actions and a satisfactory performance review for internal candidates.
• Specialized training in certain therapeutic areas or the willingness to complete such training within the first six months of employment.
• At least two years of experience in indirectly managing teams or completion of a residency program.
• Willingness to travel for business purposes, up to 20% of the time.

Preferred Qualifications

• A Master’s degree or PharmD is preferred.
• Experience in client resolution and exposure to Specialty Pharmacy.
• Previous supervisory experience within local specialty pharmacies.
• At least two years experience in planning, developing, and managing pharmacy operations.

Walgreens is committed to inclusive employment and considers qualified applicants with arrest and conviction records. We are an Equal Opportunity Employer, including individuals with disabilities and veterans. The salary range for this position is $128,310 – $188,370, with actual offers contingent upon various factors such as geography, skills, education, and experience. This position will remain open until filled. For further information on benefits, please visit our benefits page.

Job Posting Date: Sat, 11 Jan 2025 23:51:06 GMT

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