Registrar Emergency Center-Corewell Health

Job Description

Job Title: Registrar Emergency Center

Company: Corewell Health

Location: Grosse Pointe, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the role of “Registrar Emergency Center” in Grosse Pointe, MI, it’s essential to consider both the local cost of living and industry standards for similar positions. Typically, registrars in emergency centers earn between $15 to $25 per hour, depending on their experience, qualifications, and the specific healthcare facility. Factors such as the complexity of the role, required skills, and the demand for healthcare professionals can affect competitiveness. If the offered rate falls within or slightly above this range, it can be considered competitive; however, if it’s below this range, it may not attract sufficient candidates given the skills required. Additionally, local market demand and benefits can influence overall attractiveness, so comparing it against similar roles in the area and considering potential upward trends in wages would also be prudent.

Job description:
Position Details: This role requires availability for 2-3 days per week during the midnight shift from 10:30 p.m. to 7 a.m., with a rotating schedule every other weekend. Mandatory orientation will be conducted during the first week from 8 a.m. to 4:30 p.m. The minimum compensation for this position is $17.67 per hour, with additional premiums of $1.75 per hour for midnight shifts and $1.15 per hour for weekend shifts.

Job Summary: Under the supervision of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is responsible for facilitating a smooth and timely registration and admission process. This includes obtaining precise demographic, clinical, and insurance information, collecting co-pays, deductibles, and outstanding balances, conducting initial financial assessments for self-pay and out-of-network patients, and referring them to Financial Advisors as necessary—all while ensuring optimal customer satisfaction and assisting with patient navigation.

Essential Functions:
– Provide prompt and courteous reception for patients, directing them to the appropriate areas and communicating effectively regarding any delays. Uphold professionalism and diplomacy as dictated by departmental standards. Manage patient registrations across various visit types and service areas using the EPIC (Electronic Medical Record) system, ensuring thorough documentation of demographic and financial data and processing visits appropriately.
– Conduct thorough interviews to capture necessary demographic and financial information, adhering to registration protocols to ensure accurate and efficient documentation.
– Assess patient insurance information to identify the appropriate plan, making selections in EPIC accordingly, and facilitating electronic registration tools where applicable.
– Verify patient information with third-party payers, manage referrals, and communicate with patients and physicians regarding authorization requirements. Obtain necessary financial responsibility forms from patients.
– Review, obtain, and witness hospital consent forms and Notices of Privacy Practices. Screen outpatient visits for medical necessity, provide cost estimates, and collect Advance Directive information while educating patients as needed. Manage Medicare questionnaires and documentation per governmental requirements, ensuring compliance with the Hospital and Department Compliance Plans.
– Facilitate Financial Advocacy by screening self-pay and out-of-network patients, providing information for follow-up and referral to Financial Advisors, and managing payment plans and collections. Incorporate point-of-service collection processes into daily responsibilities.
– Complete cash handling responsibilities including issuing receipts and implementing auditing controls to ensure accurate cash management.
– Accurately transcribe physician orders, clarify instructions with physician or office staff as necessary, and determine ICD-10 codes, ensuring regulatory compliance for Medicare outpatient services.
– Prepare patient charts, affix wristbands, and manage reports and inventory as needed.
– Assist in scheduling for ancillary testing as appropriate and identify duplicate medical records for merging.
– Possibly serve as a mentor to new staff members.
– Meet or exceed departmental productivity and quality standards related to accuracy, efficiency, and service delivery.
– Enhance service provided to clinical departments and physicians by engaging in process improvement initiatives for patient flow.
– Perform administrative duties such as typing, filing, and patient communication as required.
– Uphold Corewell Health’s Customer Service Standards of Service, Ownership, Attitude, and Respect, ensuring a seamless experience for all customers.
– Adhere to compliance requirements for TB testing and flu vaccinations as mandated by the Hospital.

Corewell Health offers a comprehensive benefits package designed to support your financial, health, and work-life balance goals, including an on-demand pay program powered by Payactiv, access to discounts for various services, optional identity theft protection, and traditional and Roth retirement savings options.

Qualifications:
– A High School Diploma or equivalent is required.
– A minimum of one year of relevant experience in a customer service role or within the healthcare industry is mandatory.
– Candidates must be at least 18 years of age to co-sign legal documents.

About Corewell Health:
As a member of Corewell Health, you will play a vital role in delivering personalized healthcare to our patients and communities. We are committed to fostering an environment of collaboration, innovation, and leadership, all aligned with our mission to enhance health, instill humanity, and inspire hope. Join us in our nationally recognized health system, which embodies a vision of ongoing excellence and advancement.

Corewell Health is dedicated to maintaining a safe environment for all team members, patients, and visitors. We enforce a drug-free workplace and adhere to vaccination requirements for those in on-site or hybrid roles. We invite applications from all qualified candidates regardless of race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, or other legally protected status. Our culture values inclusivity and supports diversity, equity, and inclusion in all our endeavors. If you require assistance during the application process, please contact 616.486.7447.

Job Posting Date: Wed, 06 Nov 2024 07:24:02 GMT

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