Registrar Emergency Center-Corewell Health

Job Description

Job Title: Registrar Emergency Center

Company: Corewell Health

Location: Grosse Pointe, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “Registrar Emergency Center” in Grosse Pointe, MI, I would need specific data on the hourly rate in question, as well as current industry standards for similar roles in that location. Generally, salaries for registrars in emergency departments can vary based on factors such as experience, facility type, and geographical area. In Grosse Pointe, which is known for its affluent residential community, salaries may be on the higher end compared to national averages. Typically, hourly rates for registrars can range from $14 to $25 or more, depending on these factors. To assess competitiveness accurately, this role’s hourly rate would need to be compared against these benchmarks, considering local economic conditions and job demand in healthcare.

Job description:

Position Details: This part-time role requires availability for 2-3 days per week during the afternoon shift from 2:30 p.m. to 11 p.m., with a rotation every other weekend. A mandatory orientation will be conducted during the first week from 8 a.m. to 4:30 p.m. The minimum compensation is set at $17.67 per hour, with an additional $1.60 per hour afternoon premium after 3 p.m. and a $1.15 per hour weekend premium.

Job Summary: Under the supervision of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is responsible for ensuring a smooth and timely registration and admission process. Duties include gathering accurate demographic, clinical, and insurance information; collecting necessary payments such as co-pays and deductibles; performing initial financial screenings for self-pay and out-of-network patients before referring them to Financial Advisors as appropriate; and providing exemplary customer service including patient navigation.

Essential Functions:

• Welcome patients with a friendly and professional demeanor, directing them to the relevant services while promptly addressing and apologizing for any delays.
• Conduct patient registrations for varying visit types through the EPIC system, ensuring accurate capture and documentation of all required demographic and financial information.
• Assess patients’ insurance details, identifying the correct insurance plan and documenting the information in the EPIC system while facilitating the use of electronic registration tools where applicable.
• Verify patient information with insurance providers and collect necessary documents, effectively communicating with patients and medical offices regarding authorization and referral requirements.
• Review and collect consent forms and relevant documentation, educating patients on their rights and responsibilities, and adhering to compliance standards as outlined in hospital regulations.
• Act as a financial advocate by screening self-pay and out-of-network patients and referring them to financial assistance programs. Initiate payment plans as necessary while explaining funding options to patients.
• Process receipts and maintain accurate financial records, utilizing audits and controls to ensure cash handling is conducted safely and accurately.
• Manage clerical responsibilities including transcribing physician orders, preparing patient charts, and maintaining appropriate supply inventories.
• Identify potential duplicate medical records and facilitate necessary merges to ensure accurate patient information.
• Support training efforts by serving as a preceptor to newly hired staff members.
• Maintain productivity standards while delivering exceptional service to both clinical and administrative teams, contributing to process improvement initiatives.
• Perform general clerical tasks, including data entry, faxing, and patient communications.
• Uphold Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect, ensuring every customer receives a seamless experience.

How Corewell Health Cares for You:

• We offer a comprehensive benefits package tailored to meet your financial, health, and work/life balance aspirations.
• Our on-demand pay program, powered by Payactiv, allows for flexibility in accessing your earnings.
• Enjoy discounts on various services including restaurants, phone plans, and more.
• Optional coverage for identity theft protection, home and auto insurance, and pet insurance is available.
• Traditional and Roth retirement plans are offered with contributions and matching savings.

Qualifications:
Required:

• A High School Diploma or equivalent is mandatory.
• A minimum of one year of relevant experience in a customer service capacity or within the healthcare sector.
• Candidates must be at least 18 years old to co-sign legal documents.

About Corewell Health: As a member of Corewell Health, you will play an integral role in delivering personalized healthcare to our patients and communities. We are dedicated to your growth, fostering a collaborative environment where innovation and teamwork thrive. Our mission is to improve health, instill humanity, and inspire hope, and we invite you to join our recognized health system in advancing these values.

Corewell Health is dedicated to creating a safe and drug-free work environment. Compliance with vaccination requirements for staff is mandatory. We are committed to providing reasonable accommodations during the hiring process and for team members, ensuring equal access to opportunities for all individuals regardless of backgrounds or identities. Embracing diversity and promoting equity is fundamental to our culture.

Job Posting Date: Wed, 06 Nov 2024 08:45:49 GMT

Apply now!