Registration Specialist-MidMichigan Health

Job Description

Job Title: Registration Specialist

Company: MidMichigan Health

Location: Saginaw, MI

Pay:

AI Pay Analysis: To determine if the hourly rate for a “Registration Specialist” in Saginaw, MI is competitive and aligns with industry standards, it is essential to compare it against regional averages and industry benchmarks. As of my last knowledge update in October 2023, the typical hourly wage for similar roles in Michigan generally ranged from $15 to $22 per hour, depending on experience and specific responsibilities. If the rate you’re considering falls within or above this range, it can be seen as competitive, especially if benefits are included. However, if it’s significantly lower, it may not attract qualified candidates. Additionally, local demand for such roles and the specific qualifications required can further influence competitiveness. For the most accurate assessment, comparing this rate with current job listings and salary surveys would provide further insights.

Job description:
This position is integral to the registration and insurance verification processes at MyMichigan Health. The successful candidate will be responsible for confirming patients’ insurance details and making financial arrangements for individuals lacking adequate coverage. A significant aspect of the role involves collecting co-payments and deductible amounts from patients at the point of discharge, ensuring that these transactions are conducted in a courteous and customer-focused manner.

The position requires a collaborative approach and strong communication skills to effectively facilitate interactions within a team environment. Additionally, the incumbent will undertake various related duties as assigned. For casual staff, there is an expectation to accept at least 50% of coverage requests for admitting duties across the Midland, Clare, and Gratiot locations, including the registration and insurance verification for all presenting patients.

Key Responsibilities:
– (40%) Collect co-payments, record payments in the system, issue receipts, and reconcile cash at the end of each shift. Provide patients with necessary pre-printed materials.
– (20%) Meet with patients and/or their families to clarify insurance benefits, treatment costs, hospital billing policies, and financial obligations. Establish payment plans as needed.
– (20%) Facilitate financial arrangements for uninsured patients or those with insufficient coverage, while also informing them about available financial assistance programs for self-pay patients.
– (20%) Utilize insurance eligibility platforms to verify benefits and coverage, assessing co-pay and deductible amounts which must be accurately documented.

Other Duties and Responsibilities:
– Perform inpatient admissions, including direct and emergency department admits, while obtaining necessary signatures for consent documents, reviewing emergency contact information, and notifying the house chaplain.
– Collect and record patient demographics to ensure precise registration, including the documentation of Medicare Secondary Payer (MSP) information for eligible Medicare patients.
– Employ available tools to verify patient identities.
– Process registrations for Medical Outpatient, Invasive Radiology, OB checks, and Cardiac Catheterization, ensuring all are scheduled appropriately.
– Undertake special projects and additional duties as assigned by the supervisor.

Experience, Training, and Skills:
– A minimum of one year of experience in insurance and patient accounts is required.
– Proficient typing skills and basic knowledge of personal computers are essential for accurately entering patient information.
– Basic mathematical skills and demonstrated customer service abilities are necessary.
– Strong interpersonal skills are needed to effectively communicate with diverse individuals and groups, facilitating a clear conveyance of ideas and concepts.
– Must maintain confidentiality regarding all patient information.
– Familiarity with medical terminology and office practices, typically acquired through relevant experience in a medical environment, is preferred.
– Four years of experience in a hospital setting handling insurance, registration, and collections is highly desirable, as is CHAA certification.
– Proficient use of Microsoft® Windows is required, and employees may be asked to engage in further learning opportunities provided by MyMichigan Health.

Physical/Mental Requirements and Typical Working Conditions:
– This role may involve exposure to stressful situations, including those involving public contact, trauma, grief, and death.
– Employees must be able to wear personal protective equipment, including latex materials or suitable alternatives as required.
– Mobility within the facility is essential, and the ability to perform job functions as outlined is necessary, with or without assistive devices.
– Overall vision and hearing capabilities are required, with or without assistive devices.
– There will be frequent sitting, standing, and walking for extended periods, as well as potential postural changes such as stooping or kneeling.
– Exposure to bloodborne pathogens and other potentially infectious materials is possible; adherence to MyMichigan Health’s bloodborne pathogen and TB testing policies is mandatory.
– The ability to manage multiple tasks, establish positive working relationships, and maintain regular attendance is critical, alongside staying alert throughout the workday.
– Overall dexterity is necessary, including the ability to handle, reach, grasp, and feel, with the potential for repetitive movements.
– Physical Demand Level is classified as Sedentary, with the occasional requirement to lift or carry up to 10 lbs (for 0-33% of the workday).

Job Posting Date: Thu, 07 Nov 2024 08:53:07 GMT

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