Reservations Manager (Remote)-Davidson Hospitality Group

Mackinac Island, MI
November 7, 2024
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Job Description

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Job Title: Reservations Manager (Remote)

Company: Davidson Hospitality Group

Location: Mackinac Island, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the “Reservations Manager (Remote)” role in Mackinac Island, MI, it would be necessary to know the specific rate being offered. Generally, the average hourly wage for a Reservations Manager can vary widely based on experience, location, and the specific responsibilities involved, typically ranging from $20 to $35 per hour in many areas. In tourist-heavy regions like Mackinac Island, rates might lean towards the higher end of that spectrum, especially with the added complexity of managing reservations remotely. To determine competitiveness and alignment with industry standards, comparing the offered rate to local averages and considering the cost of living in Mackinac Island would be essential. If you provide the specific hourly rate, I can offer a more tailored analysis.

Job description:
Job Description:
Grand Hotel, situated on the historic Mackinac Island, is in search of passionate and dedicated individuals to become part of our esteemed team. As an applicant, you will have the opportunity to work within a renowned five-star hotel that is committed to delivering exceptional service and creating unforgettable experiences for our guests. We offer a variety of positions across hospitality, guest services, food and beverage, housekeeping, and more, presenting numerous avenues for career growth and advancement. Our hotel is characterized by timeless elegance, stunning views, and a distinctive island experience, fostering a unique work environment. As a member of the Grand Hotel team, you will have the opportunity to deliver impeccable service to our guests, enjoy a picturesque setting, and participate in a rich heritage that has endured for over a century. Join us in our mission to provide legendary hospitality and become a valued contributor to the Grand Hotel on Mackinac Island!

Are you a detail-oriented and guest-focused professional with a passion for delivering exceptional service? We are looking for a motivated and enthusiastic Reservations Manager to join our team! In this pivotal role, you will be responsible for ensuring the efficient operation of our reservations department. Your energetic and proactive approach will play a significant part in enhancing guest satisfaction through effective management of room inventory, revenue maximization, and personalized service. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy fostering relationships with guests and colleagues, this is an outstanding opportunity for you to make a meaningful impact and enhance our guests’ unforgettable experiences.

Responsibilities:
– Oversee the daily operations of the reservations department.
– Manage room inventory, rates, and availability to maximize revenue.
– Provide personalized service to guests, assisting with inquiries and resolving issues.
– Train and supervise reservations staff to ensure exceptional customer service.
– Monitor reservation systems and ensure accurate and timely data entry.
– Collaborate with other departments to optimize guest experiences and facilitate smooth arrivals and departures.
– Analyze data and generate reports to track performance and identify areas for improvement.
– Implement strategies to increase reservation conversions and upsell opportunities.

Join our dynamic team as a Reservations Manager and be part of a hospitality organization dedicated to exceeding guest expectations. Apply now and help us create exceptional guest experiences at our hotel or resort!

Qualifications:
– Previous experience in a reservations management role, preferably within the hospitality industry.
– Excellent communication and interpersonal skills.
– Strong organizational and time management abilities.
– Proficiency in reservation systems and hotel property management systems.
– Knowledge of revenue management principles and techniques.
– Attention to detail and accuracy in data entry.
– Proven leadership and team-building skills.
– A Bachelor’s degree in hospitality or a related field is preferred.

Salary Range:
USD $0.00 – USD $0.00 /Yr.

Job Posting Date: Thu, 07 Nov 2024 00:09:17 GMT

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