Residential Support Specialist – Part time-Avalon

Job Description

Job Title: Residential Support Specialist – Part time

Company: Avalon

Location: Ann Arbor, MI

Pay: $16.85 per hour

AI Pay Analysis: As of 2023, an hourly rate of $16.85 for a “Residential Support Specialist – Part Time” position in Ann Arbor, MI, appears to be on the lower end of the pay scale for similar roles in the region. According to various job market resources, the average hourly rate for residential support specialists typically ranges from $17 to $20, depending on experience and specific duties. Additionally, considering the cost of living in Ann Arbor, which is relatively high, this rate may be less competitive, potentially making it challenging to attract and retain qualified candidates. Therefore, while it may be suitable for entry-level positions, it does not align with the prevailing industry standards for more experienced professionals in this field.

Job description:

Hiring Bonus: $500!

At Avalon, we believe that housing is a fundamental human right. Our mission is to create healthy, safe, and inclusive supportive housing communities as a sustainable solution to homelessness. Avalon Housing, a non-profit organization, provides supportive housing that integrates affordable living with essential services like case management. We are dedicated not only to helping individuals find housing but also to ensuring they can thrive and maintain their homes.

If you are committed to fostering diverse, inclusive, and equitable communities where everyone is welcome, Avalon may be the ideal place for you.

The individuals we serve face various challenges, including mental health issues, substance use disorders, and chronic medical conditions, often alongside a history of chronic homelessness. Our Residential Support Specialists (RSS) serve as the front-line support staff available 24 hours a day. They are responsible for monitoring front desk activities, addressing tenant and visitor inquiries, and providing hands-on assistance as necessary.

Key benefits received by Avalon staff include:

• Paid Time Off: A generous paid time off structure that includes vacation and additional sick and personal time based on hours worked, along with an extra paid holiday each month.
• Medical Insurance Options: Part-time employees have the opportunity to purchase life, critical illness, and accident insurance at competitive rates.
• Life and Disability Plans: All staff working more than 16 hours per week are provided with life insurance and short-term disability plans, with Avalon covering the premium costs.
• 403(b) Retirement Plan: Avalon offers a 403(b) retirement plan through Vanguard, accessible to all employees.

Job Responsibilities:

• Manage visitor check-in and check-out, answer phones, and oversee security systems.
• Ensure the safety and security of residents by monitoring all common areas and enforcing program rules.
• Intervene during crises, respond to emergencies, and initiate necessary actions, including contacting emergency response systems.
• Coordinate services for tenants and liaise with external service providers as needed.
• Collaborate effectively with onsite team members and visiting service providers; refer tenants to clinical and other staff as appropriate.
• Initiate maintenance requests as required.
• Attend staff meetings, retreats, and professional development training sessions.

Supplemental Job Duties:

• Depending on the location, RSS staff may assist tenants with activities of daily living, including transportation, meal preparation, medication management, shopping, and other hands-on support.
• This role includes a weekly on-call shift, which is compensated at hourly rates plus a bonus.
• Training is required within the first 30 days of employment, with some sessions occurring outside of regular shifts. All training time will be compensated.

Required Qualifications:

• High School Diploma or GED.
• Ability to work collaboratively with diverse individuals in a non-judgmental manner.

Desired Skills and Abilities:

• A minimum of one year of experience working with individuals experiencing homelessness or facing mental health challenges, chronic health issues, or addiction disorders, or relevant educational experience in social or behavioral sciences.
• Capacity to respond effectively to crisis situations.
• Strong verbal and written communication skills.
• Proficiency in computer skills, including email, web searches, and online documentation.
• A positive, enthusiastic attitude and a strong commitment to serving those in need.
• Experience and willingness to engage with individuals who may be difficult to reach through traditional programs, along with familiarity with harm reduction principles.

Physical Demands:

The physical demands described are representative of those required for successful performance of the job’s essential functions. Reasonable accommodations may be made for individuals with disabilities. Employees in this position must be able to sit for extended periods, drive a vehicle with passengers, communicate effectively, lift and carry items weighing up to 25 pounds, and operate computer hardware and systems. A valid Michigan Chauffeur’s license and reliable transportation are mandatory.

Avalon Housing is committed to equal employment opportunities and actively seeks applicants from diverse racial and ethnic backgrounds, as well as historically marginalized groups. This includes, but is not limited to, individuals who identify as lesbian, gay, bisexual, queer, transgender, non-binary, and those with disabilities, mental health conditions, or lived experience with homelessness or recovery from substance use disorders. Avalon also encourages candidates with criminal histories to apply, considering such applications based on the relevance of the criminal history to the responsibilities of the position.

Job Posting Date: Sat, 16 Nov 2024 02:22:35 GMT

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