Restaurant Server-Hersha Hospitality Management

Novi, MI
October 25, 2024
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Job Description

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Job Title: Restaurant Server

Company: Hersha Hospitality Management

Location: Novi, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the role of “Restaurant Server” in Novi, MI, it’s important to compare it with the average rates in the region and the wider industry standards. As of my last data update in October 2023, server hourly rates in Michigan generally range from $10 to $15, not including tips, which can significantly increase total earnings. Given Novi’s suburban location, slightly competitive rates may be expected due to proximity to larger cities like Detroit. If the offered rate aligns with or exceeds the average within this range and considers local cost of living, it would be considered competitive. Additionally, factors such as restaurant type, service style, and tip potential should also be factored into the overall compensation analysis to determine its competitiveness fully.

Job description:

Overview
Position: Restaurant Server
Join our dedicated team as a Restaurant Server, where you will provide exceptional food and beverage services to our guests in a friendly and professional manner, aligned with our brand’s guest service and sustainability standards.

Career Advancement Opportunities
Potential growth paths include Restaurant Supervisor, Banquet Server, Banquet Captain, Restaurant Manager, or Banquet Manager.

Key Responsibilities

  • Accurately take and process food and beverage orders through our point of service system.
  • Ensure a high level of guest satisfaction through attentive service.
  • Set up and clear tables in dining areas efficiently.
  • Maintain service stations stocked with essentials such as ice, napkins, and straws.
  • Collect and verify orders from food preparation areas, ensuring proper preparation and presentation.
  • Prepare the guest check and complete payment transactions when necessary.
  • Assist with additional food and beverage functions, including bartending and bussing, during peak periods or staff shortages.
  • Monitor guest satisfaction scores and actively contribute towards enhancing departmental and overall guest satisfaction.
  • Adhere to sustainability guidelines as part of HHM’s EarthView program.
  • Practice safe work habits, utilize protective safety equipment, and comply with MSDS and OSHA standards.
  • Undertake additional duties as assigned by management.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous experience in food and beverage service is required, or equivalent training.
  • Familiarity with POS systems is necessary.
  • TIPS certification is preferred.

Benefits and Perks

  • Competitive wages for both full-time and part-time positions.
  • Comprehensive Medical, Dental, and Vision Health Insurance.
  • Generous Paid Time Off.
  • 401(k) Company Match program.
  • Complimentary Basic Life Insurance.
  • Travel Discounts for employees.
  • Commuter Transit and Parking Benefits.
  • Employee Assistance and Wellness Program.
  • Opportunities for Educational and Professional Development.
  • Referral Bonus Program.

Work Environment

  • Flexible work schedule, with the possibility of shifts on weekends and holidays.
  • Physically demanding role that requires standing for extended periods, walking, pushing, and lifting up to 25 pounds, along with bending and reaching.

Our Core Values
We believe that our people are our greatest asset—serving with heart, striving for excellence, staying adaptable, and taking ownership of our roles.

About Us
At HHM Hotels, we proudly uphold our commitment to equal opportunity employment. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected status under the law.

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Job Posting Date: Fri, 25 Oct 2024 05:50:13 GMT

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