Retail Commission Sales Associate – Furniture/Mattresses, Southland – Part Time-Macy’s

Job Description

Job Title: Retail Commission Sales Associate – Furniture/Mattresses, Southland – Part Time

Company: Macy’s

Location: Taylor, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the “Retail Commission Sales Associate – Furniture/Mattresses, Southland – Part Time” role in Taylor, MI, we need to consider several factors, including typical pay for similar positions in the retail furniture sector, the cost of living in the area, and commission structures. Generally, commission-based sales roles in retail, particularly in specialized sectors like furniture and mattresses, can vary widely but often range from $12 to $20 per hour base pay, plus commission. Given that Taylor has a cost of living slightly lower than the national average, a competitive hourly rate would likely fall within this range, especially with potential commission earnings boosting overall compensation. If the offered hourly rate aligns with or exceeds this range, it can be considered competitive; if it falls below, it may not attract the best talent in the area. Thus, it’s crucial to compare the specific hourly rate against these benchmarks for a fair assessment.

Job description:

Are you ready to bring your unique talents to a rewarding work environment? At Macy’s, Inc., we are committed to fostering a brighter future through bold representation for all, encapsulated in our Mission Every One initiative. We recognize and celebrate the individuality of each team member, investing in personal growth and satisfaction. By encouraging everyone to bring their authentic selves to work, we create a vibrant atmosphere that benefits from diverse ideas and energies. Our success is built on the collaboration of exceptional colleagues working towards a common goal.

As a Furniture & Mattress Sales Colleague, also referred to as a Big Ticket Colleague, your primary responsibility will be to deliver exemplary customer service within our Big Ticket areas, ensuring that every customer feels welcomed and at ease. Your role will involve achieving sales targets, promoting protection plans, managing return rates, and advocating for our loyalty program. You will consistently showcase superior product knowledge to educate customers and effectively address their needs.

What We Offer You:

• An inclusive, challenging, and engaging work environment.
• The opportunity to perform meaningful work with tangible results.
• Comprehensive coverage options, including medical, dental, vision, and retirement plans.
• Access to our Employee Assistance Program, providing mental health support and financial literacy resources.
• Fully-funded educational benefits that may cover 100% of tuition, books, and fees.
• Merchandise discounts.
• Opportunities to participate in Colleague Resource Groups (CRGs) and community service initiatives.

Key Responsibilities:

• Engage with customers to identify their furniture needs while demonstrating a deep knowledge of our products and services in order to drive sales and reduce return rates.
• Provide tailored recommendations and suggest complementary items to enhance the customer’s shopping experience.
• Leverage technology to facilitate customer orders, assisting clients in visualizing and selecting the most appropriate products for their requirements.
• Participate in ongoing training on product knowledge through technology and vendor partnerships.
• Ensure a high standard of customer service by resolving issues through customer-centric solutions, such as converting returns into exchanges and addressing delivery concerns promptly.
• Maintain communication with customers throughout the pre- and post-delivery processes to guarantee positive experiences.
• Comply with Asset Protection and inventory control procedures.

Who You Are:

• Committed to upholding Macy’s values of diversity, inclusion, and respect in every interaction with customers and colleagues.
• Available to work flexible hours, including days, evenings, weekends, and holidays.
• Capable of communicating effectively with diverse groups of customers and peers.
• A proactive self-starter, able to swiftly adapt to changing customer expectations.
• Resourceful and flexible in responding to evolving priorities.
• Possess 1-2 years of relevant retail experience.

Essential Physical Requirements:

• Prolonged periods (at least two consecutive hours) of standing or walking within the store or department.
• Frequent use of computers and handheld devices.
• Capability to reach, stoop, kneel, and require color vision.
• Ability to lift and move items weighing up to 25 lbs.

Join Macy’s at an exciting time as we focus on creating memorable experiences for our customers, both online and in-store. Opportunities across Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and various other areas allow you to express your creativity, grow your career, and make a difference for your colleagues and customers.

Bring your creativity, energy, and ideas to the Macy’s team—apply today!

Job Posting Date: Tue, 12 Nov 2024 04:29:01 GMT

Apply now!